Phoenix Portable Power Wheelchair by Discover Your Mobility
The Phoenix Portable Power Wheelchair by Discover Your Mobility is a lightweight solution for those needing mobility assistance. Weighing just 44 lbs without the battery and supporting up to 265 lbs, it's easy to transport and maneuver. With a driving range of up to 22 miles and a top speed of 3.75 mph, you can confidently navigate various environments.
Phoenix is equipped with two 180-watt motors, delivering a combined total of 360 watts. This provides ample torque and power, making it capable of handling ramps, hills, and inclines with ease. The 19-inch width between the arms offers a good fit, helping you regain your independence and move easily.
Phoenix Compact and Convenient Folding Design
The Phoenix conveniently folds down to the size of a medium suitcase, making it quick and easy to store in the trunk of almost any car. This compact design allows for greater freedom and flexibility, enabling you to go wherever you want and do more things your way.
Phoenix Power Wheelchair Powerful and Convenient Battery System
The Phoenix is equipped with two 24v 140-watt auto-connect lithium-ion battery packs. You only need to use one battery pack at a time, with the second serving as a backup for those moments when you forget to charge. If you prefer, you can use both batteries simultaneously, effectively doubling your travel range before needing to recharge. The new auto-connect feature eliminates cumbersome plugs; you simply slide in the battery for quick and easy setup.
Travel-Ready Feature Phoenix Portable Power Wheelchair
The Phoenix is incredibly lightweight and easy to handle, making it ideal for air travel, trains, buses, and cruise ships. It's FAA-approved for airline travel and comes with two airline-compliant, non-spillable lithium-ion batteries (one included for free). This allows you to take your Phoenix on airplanes, cruise ships, public transportation, and even in taxis or rideshares like Uber and Lyft. You can travel confidently knowing your mobility aid is designed for long-distance journeys.
Phoenix Power Wheelchair User-Friendly Joystick for Easy Control
The Phoenix Portable Power Wheelchair comes with a simple touch joystick controller, making it easy to navigate. The joystick can be quickly switched from the right armrest to the left, or vice versa, in just minutes. This flexible design accommodates both right-handed and left-handed users.
Phoenix Optional Features
Optional Samson Case
Protect your Phoenix with the Samson Case, a durable hard-shell designed to safeguard during travel. Ideal for airports, cruise ships, and more, it ensures maximum protection for your Phoenix.
Optional Removable Leg Rest
Enjoy your Power Wheelchair with removable elevating swing-away leg rests. Easily remove them for convenience, while elevating legs for personalized support during your Phoenix experience.
Optional Vulcan Lift
The Vulcan Lift is a lightweight, easy-to-use solution for lifting your Phoenix scooter or wheelchair. Weighing just 22 lbs, it can lift up to 110 lbs, making transportation effortless and efficient.
Anti-Tip Wheels
Anti-tip wheels provide added stability and safety, preventing the wheelchair from tipping over while navigating uneven surfaces or making sharp turns.
Free Wheel Option
The Free Wheel option allows for easy manual movement of the wheelchair, offering enhanced mobility when not in use or for simple navigation in tight spaces.
19.75" Floor To Seat Height
The 19.75" floor-to-seat height is generally suitable for people between 5'4" and 5'10". It’s based on average body proportions but can vary depending on leg length and personal preferences.
Features and Benefits
- A Lightweight Wheelchair: Weighs only 44 pounds without the battery, making it easy to lift, transport, and store.
- Compact Foldability: Folds into a small size, allowing for hassle-free storage in tight spaces like car trunks or closets.
- Long Travel Range: Provides a range of up to 22 miles, so you can move freely without frequent charging.
- Brushless DC Motors: Offers powerful and efficient performance, even on hills or tough terrain.
- Auto-Connect Battery System: Quick and easy battery changes with no complicated plugs, enhancing convenience.
- Dual Battery Setup: Use one battery with the second as a backup, or both for extended travel range.
- Airline and Cruise Approved: FAA-approved, making it easy to bring along on flights, cruises, and public transportation.
- Travel-Ready: Perfect for long trips by air, train, or rideshare, ensuring you stay mobile on all your adventures.
- User-Friendly Operation: Designed for ease of use, offering quick setup and intuitive controls for enhanced independence.
Documents
Phoenix Portable Power Wheelchair User Manual
Phoenix Specifications
| Details |
| Weight Capacity |
265 lbs |
| Frame Weight (Without Battery) |
44 lbs |
| Total Weight (With Two Battery) |
52 lbs |
| Top Speed |
3.75 mph |
| Range |
22 miles |
| Turning Radius |
32" |
| Max Climb |
up to 14° | Obstacle Height: 1.57" |
| Dimensions |
| Seat Width |
19" |
| Seat Depth |
17" |
| Seat Height |
18" |
| Floor to Seat Height |
19.75" |
| Overall Width (Unfolded) |
24.5" |
| Overall Length (Unfolded) |
37" |
| Overall Height (Unfolded) |
37" |
| Folded Length |
25" |
| Folded Height |
29" |
| Folded Thickness |
12.5" |
| Width Between Armrests |
19" |
| Max Footplate Extension |
N/A |
| Motor & Battery |
| Motor |
180W x2, Brushless DC |
| Battery |
24V Lithium, 150 Wh x2 (Airline Approved) |
| Battery Weight |
N/A |
| Frame & Armrest |
| Frame Material |
N/A |
| Foldable Arm Rest |
N/A |
| Wheels & Suspension |
| Front Tires |
7" x 1.77", PU Solid |
| Rear Tires |
8" x 2.25", PU Solid |
| Suspension |
N/A |
| Seating |
| Seat Cushion |
Memory Foam |
| Seat Cushion Cover |
N/A |
| Seat Belt |
N/A |
| Charging |
| Charger Type |
24V / 2A, International Compatible |
| Charging Time |
6-8 hours |
| Controls |
| Joystick Type |
Assist Type, 2-Core Plug |
| Display |
N/A |
| Remote/App Option |
N/A |
| Additional Information |
| Airline Approved |
Yes |
| Cruise Ship Approved |
Yes |
| FDA Certefied |
Yes |
| Variable Speed Settings |
N/A |
| Horn |
N/A |
| Anti Tip Wheels |
Yes |
| Weather Resistant |
N/A |
| Reverse |
Yes |
| USB Charging Port |
N/A |
| Folding Mechanism |
Yes |
| Carry Handle |
N/A |
| Fits in Trunk |
Yes |
| Disassembles for Transport |
N/A |
Warranty Information
- Your Phoenix Portable Power Wheelchair includes a 1 year warranty on parts and labor.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be canceled once processing begins
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain Scooters and Wheelchairs
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
- Proof of purchase
- Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
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