With 5" Power Seat Lift
The P312 Dualer Power Chair by Merits is created to enhance mobility while ensuring precision and performance. This power chair is designed to accommodate users up to 300 lbs, providing a robust and reliable mobility solution. Weighing in at 187 lbs, the Merits P312 strikes a balance between sturdiness and agility, offering a driving range of up to 17.5 miles on a single charge. With a top speed of 5 mph, users can navigate various terrains efficiently and confidently.
Weight Capacity: 136 kg / 300 lb
Product Weight: 85 kg / 187 lb
Driving Range : 28 km / 17.5 miles
Max Speed: 8 km/h, 5 mph
Empowering Mobility with Precision and Performance
One of the standout features of the P312 Dualer is its impressive 49 cm turning radius, allowing for smooth maneuverability in tight spaces. This power chair also emphasizes user comfort, featuring a 5" seat lift that provides extra elevation and flexibility. Whether it's for indoor use or outdoor adventures, the Merits P312 Dualer Power Chair combines power, precision, and comfort to deliver an exceptional mobility experience.
Unmatched Versatility and Power
Experience the pinnacle of mobility with the Merits P312 Dualer Power Chair. Boasting a robust capacity, this chair stands out with its innovative dual drive train configuration, allowing both front and back wheel drive.
The unique 180-degree seat spin adds unparalleled maneuverability, ensuring you can navigate tight spaces with ease. Elevate your mobility experience with the Merits P312, where power meets versatility for a dynamic and comfortable ride.
Freedom and Convenience
The Merits P312 Dualer Power Chair navigates effortlessly with the PG VR2 Controller, featuring a horn, speed adjustment, and movement controls for a personalized experience. The charging plug, conveniently located under the control buttons, ensures easy access. Enjoy comfort with the standard Swing-Back Bracket and keep essentials within reach with storage pouches on both sides.
Merits Health Dualer P312 FWD/RWD Benefits & Features
- 2-in-1 Powerbase: Effortlessly switch between rear-wheel and front-wheel drive with a simple 180° chair rotation.
- Compact Size: Designed for maximum maneuverability in narrow spaces and walkways.
- Direct-Drive Experience: New users can start with RWD and later transition to FWD for a direct-response feeling.
- Impressive Turning Radius: Only 49cm/19.6", making tight turns a non-issue.
- Stability Matters: Enjoy a low seat height of 18 inches for exceptional stability.
- Indoor and Outdoor Ready: Ideal for both indoor and outdoor use.
- Safety First: Includes a standard lap belt and semi-reclining backrest.
- Enhanced Comfort: Features a power seat elevator for added convenience.
Documents
Dualer Powerchair Manual
Dualer Product Spec Sheet
Dualer Order Form
Specification
| Attribute |
Value |
| Turning Radius |
21.00" |
| Tire Type |
Foam Filled |
| Ground Clearance |
2.00" |
| Top Speed |
5.00 mph |
| Weight Capacity |
300 lbs |
| Heaviest Piece |
97 lbs. |
| Maximum Incline Rating |
12 º |
| Battery Charge Distance |
18.00 miles |
| Drive Type |
Front and Rear Wheel Drive |
| Foldable |
No |
| Disassembles |
No |
| Armrest Options |
Flip-Back |
| Legrest Options |
Footplate Upgradable Elevating Legrests |
| Seat Options |
Power Elevating Seat Captain's Seat |
| Seat Widths |
18" |
| Seat Depths |
16" |
| Back Height |
18" |
| Seat Height |
20" |
| Overall Width |
24.00" |
| Overall Length |
38'' |
| Frame Type |
Standard Power |
| Batteries |
Two 12V U1 Batteries |
| Batteries Included |
Yes |
| Battery Charger Type |
Off Board |
| Drive Wheel Size |
10" |
| Caster Size |
8" |
| Base Weight |
97.00 lbs. |
| Standard Seat Weight |
40.00 lbs. |
| Battery Pack Weight |
52.00 lbs. |
| Weight Without Batteries |
137.00 lbs. |
| Suspension |
No |
| Product Weight |
189 lbs. |
Warranty
18 Months warranty for the original purchaser of this powerbase wheelchair product that it is free of defects in material and workmanship.
Product Video
Merits Limited Warranty
Merits Corporation warrants to the original pruchaser of this wheelchair product
that it is free of defect in material and workmanship and that, when operated
within the guidelines and restrictions of this manual, will remain so free of defect
in material and workmanship for a period of 18 months from the original date
of purchase.
Excluded from this warranty is failure due to negligence, abuse, accident, operation
outside of rated limits, commercial or institutional use, damage / wear to upholstery
or tires and improper maintenance or storage. The batteries for this wheelchair
product are not supplied by Merits Corporation; contact the battery manufacturer
/ supplier if warranty replacement is requested.
This wheelchair product must not be modified in any way without the express
written consent of Merits Corporation. Any such unauthorized modification could
cause unreliable and / or unsafe operation and will void this warranty.
Where a failure occurs within the 18 months warranty period that is not excluded
above, the failed components will be replaced with similar new or reconditioned
components at Merits sole option. Merits Corporation will not be responsible for
labor and / or shipping charges.
The foregoing warranty is exclusive and in lieu of all other warranties expressed
or implied including, but not limited to, the implied warranty of merchantability
and fitness for a particular purpose. Merits Corporation will not be liable for any
consequential or incidental damages whatsoever.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be canceled once processing begins
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain Scooters and Wheelchairs
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
- Proof of purchase
- Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
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