Merits Health P321 EZ-GO: Your Compact and Featherlight Powerchair 

The P321 EZ-GO by Merits is a compact powerchair designed for easy maneuverability and convenience. Its lightweight design ensures effortless transportation and storage, making it ideal for those on the go. The P321 EZ-GO combines reliability with user-friendly features, providing a comfortable and efficient mobility solution.

Your Compact Mobility Solution

The Merits P321 EZ-GO Deluxe Compact Powerchair offers a compact, lightweight solution for effortless mobility. Its modular design allows easy disassembly into three parts, providing convenience and portability. Navigate through life easily and comfortably, making every journey a seamless and enjoyable experience with this versatile powerchair.

Ultimate Comfort and Convenience with Merits P321 EZ-GO

The Merits P321 EZ-GO Deluxe Compact Powerchair. Boasting a surge protector for added safety, a robust steel frame ensures durability and stability. Enjoy personalized comfort with adjustable armrests, while the UK PG Controller guarantees precise and responsive control. Navigate effortlessly in style with this compact powerchair that seamlessly combines functionality and user-friendly design.

Experience Advanced Mobility

The Merits P321 EZ-GO Deluxe Compact Powerchair. Featuring an intelligent braking system for precise control, freewheel levers for effortless maneuverability, and PU tires for puncture-free rides, this powerchair redefines convenience. Say goodbye to flat tires and embrace a worry-free journey. With an accessory mount, customize your experience with ease.

Difference Between Standard and Deluxe

The differences between the two models are in the weight capacity, drive range, ground clearance, and available colors. The EZ-GO has a 250 lbs. weight capacity, up to 9 mile drive range, a 1.8” ground clearance, and is available in red or blue. The Deluxe version is more robust with a 300 lbs. weight capacity, up to 12 miles drive range, higher 2.25' ground clearance, and comes in white, pink, or turquoise.

Merits Health P321 Benefits & Features:

• Compact Design: Easily navigates tight spaces and narrow hallways.
• Featherlight Weight: Lightweight for easy transport and storage.
• User-Friendly Controls: Simple joystick operation for smooth driving.
• Foldable Frame: Convenient for travel and storage.
• Durable Construction: Built to last with high-quality materials.
  
• Available in a range of stylish colors, including red, blue, and pink. Note: deluxe is only available in pink 300lbs.

Why We Like It!

• Portability: Its light weight and foldable design make it perfect for travel.
• Ease of Use: The intuitive controls are user-friendly for individuals of all ages.
• Space Efficiency: Compact size allows it to fit easily into small living spaces.
• Reliability: Sturdy build ensures dependable performance.
• Comfort: Provides a comfortable ride with well-padded seating and smooth maneuverability.

Documents

P321 EZ-GO User Manual

P321 EZ-GO Product Brochure

P321 EZ-GO Order Form

Specifications

Warranty

1 Year Warranty starts from the date of purchase of the product. 

P321 Video

MERITS HEALTH PRODUCTS, INC. WARRANTY POLICY

Merits Health Products, Inc. will repair or replace the following item(s) that have a manufactured defect. Credit will be given following inspection by an authorized representative of Merits Health Products, Inc. into the material or workmanship.

Part(s) purchased outside of warranty have 30 days to report manufactured defect.

5-Year Warranty from the original date of consumer purchase:
- Frame

18-Month Warranty from the original date of consumer purchase:
- Seat Post
- Caster Forks
- Power Seat Actuator
- Metal Seating Frame
- Caster Beam
- Anti Tipper Forks
- Armrest Bracket (metal part only)
- 31ah or above batteries

13-Month Warranty from the original date of consumer purchase:
- Joystick
- Gearbox
- Electrical Harness
- Charger
- Transaxle
- Motor Brake Assembly

6-Month Warranty from the original date of consumer purchase:
- Bearings
- Swivel Seat Mechanism
- Front Riggins
- Batteries less than 31 ah supplied by Merits Health Products, Inc.
- Bushings

Warranty Exclusions:
The following item(s) are excluded from warranty:
- Acts of nature, lost, or stolen
- Commercial use
- Neglect, improper operation, and/or maintenance or repair
- Units altered or serviced by an agency not authorized by Merits Health Products, Inc.
- Serial numbered products if the serial number has been removed or defaced

Warranty Service:
Merits Health Products, Inc. retains the right to replace warranted part(s) with either refurbished or new part(s) at their discretion. Any costs related to labor, service calls, transportation, freight, or other charges associated with the installation of warranted part(s) are the responsibility of the consumer/dealer.

This warranty gives you specific rights and you may also have other rights which may vary from state to state.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be canceled once processing begins

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain Scooters and Wheelchairs

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase
• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.