Merits Health S131 Pioneer 3 Travel 3-Wheel Mobility Scooter

The Pioneer 3 by Merits is a powerful and sturdy mobility scooter with a high-torque drivetrain and a frame. It has a protective steel bumper, a comfortable captain seat that swivels and slides, and adjustable tiller and armrests. Available in red or blue, it includes reflectors, a non-slip mat, and a large shopping basket. With a 99 cm turning radius and 10 cm ground clearance, it's great for indoor and outdoor use.

The Merits Health S131 Pioneer 3 Travel 3-Wheel Scooter is engineered for heavy-duty usage and has a high-torque drive system. This scooter is designed to support individuals with a weight capacity of up to 400 pounds, and its robust suspension ensures a seamless journey regardless of your chosen route. With a remarkable 39-degree turning radius, the Pioneer 3 exhibits exceptional maneuverability when navigating outdoor spaces.

Designed with your Comfort in Mind

This innovative scooter features a tiller angle adjustable for easy and comfortable driving, ensuring a personalized and enjoyable mobility experience. Whether navigating through tight spaces or cruising outdoors, the Pioneer 3 Travel Scooter provides the flexibility and convenience you need for enhanced mobility.

Build with Safety

The Merits Health S131 Pioneer 3 Travel 3-Wheel Mobility Scooter is designed for both comfort and safety. Equipped with essential safety features, including front and back signal lights, a rear headlight, and a robust steel bumper, this mobility scooter ensures a secure and confident travel experience. With a focus on user well-being, the Pioneer 3 combines reliability and convenience, making it an excellent choice for those seeking a reliable and safe mobility solution.

Key Features

• High-torque drivetrain for increased power: Ensures strong performance on various terrains.
• One-piece frame supporting up to 181 kg: Provides durability and stability.
• Adjustable tiller angle: This allows for a comfortable driving position.
• Swivel and sliding captain seat with adjustable armrests: Offers personalized comfort and easy transfers.
• Ground clearance of 10 cm and a tight turning radius of 99 cm: Enhances maneuverability for indoor and outdoor use.
  

Why We Like It!

• Powerful Performance: The high-torque drivetrain handles different terrains with ease.
• Durable and Sturdy: The one-piece frame supports up to 181 kg, ensuring durability.
• Comfort and Customization: Adjustable tiller, seat, and armrests provide comfort and reduce fatigue.
• Versatile Use: Tight turning radius and good ground clearance make it ideal for indoor and outdoor environments.
• Practical Add-ons: Includes reflectors for safety, a non-slip mat, and a large shopping basket for convenience.

Documents

Merits S131 Pioner 3 Owners Manual

Merits S131 Pioner 3Product Brochure

Pioneer Series Order Form

Specifications

Warranty

18 months warranty for Electronic controllers, harnesses, chargers, and motors are covered.

MERITS HEALTH PRODUCTS, INC. WARRANTY POLICY

Merits Health Products, Inc. will repair or replace the following item(s) that have a manufactured defect. Credit will be given following inspection by an authorized representative of Merits Health Products, Inc. into the material or workmanship.

Part(s) purchased outside of warranty have 30 days to report manufactured defect.

5-Year Warranty from the original date of consumer purchase:
- Frame

18-Month Warranty from the original date of consumer purchase:
- Seat Post
- Caster Forks
- Power Seat Actuator
- Metal Seating Frame
- Caster Beam
- Anti Tipper Forks
- Armrest Bracket (metal part only)
- 31ah or above batteries

13-Month Warranty from the original date of consumer purchase:
- Joystick
- Gearbox
- Electrical Harness
- Charger
- Transaxle
- Motor Brake Assembly

6-Month Warranty from the original date of consumer purchase:
- Bearings
- Swivel Seat Mechanism
- Front Riggins
- Batteries less than 31 ah supplied by Merits Health Products, Inc.
- Bushings

Warranty Exclusions:
The following item(s) are excluded from warranty:
- Acts of nature, lost, or stolen
- Commercial use
- Neglect, improper operation, and/or maintenance or repair
- Units altered or serviced by an agency not authorized by Merits Health Products, Inc.
- Serial numbered products if the serial number has been removed or defaced

Warranty Service:
Merits Health Products, Inc. retains the right to replace warranted part(s) with either refurbished or new part(s) at their discretion. Any costs related to labor, service calls, transportation, freight, or other charges associated with the installation of warranted part(s) are the responsibility of the consumer/dealer.

This warranty gives you specific rights and you may also have other rights which may vary from state to state.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be canceled once processing begins

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain Scooters and Wheelchairs

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase
• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.