MS4000 Auto Fold Mobility Scooter by ComfyGO

Looking for an automatic fold scooter? Meet the MS4000 Auto Fold Mobility Scooter by ComfyGO, with a weight capacity of up to 240 lbs, a maximum speed of up to 5 mph, and a travel range of up to 13 miles. Enjoy your travel journey with ComfyGO MS4000 Auto Fold Mobility Scooter.

Powerful and Versatile All-Terrain Scooter

The MS4000 offers a powerful 250W motor for great performance and efficiency. It can easily handle 12-degree hills and navigate your city confidently. This scooter is built for all terrains and has the strength and durability you need. Its strong motors ensure smooth acceleration and easy handling, even on rough paths or steep slopes.

MS4000: Compact, Stylish Design

The MS4000 easily folds for quick storage in your car or at home. Its simple design makes it perfect for city trips, daily commutes, and weekend outings. Whether you're heading to a cafe or exploring new places, the MS4000 is a stylish and practical choice for town and city living.

Customized Performance with 8AH Battery

MS4000 Essential Features

MS4000 Auto Fold Mobility Scooter Features and Benefits

• Handles Slopes Well: The 10º maximum slope ensures safety on inclines, giving users confidence on hilly terrain.

• Easy to Maneuver: With a turning radius of ≤55.1 inches, it’s great for tight spaces and indoor use.

• Long Battery Life: Up to 15 km range on a single charge means fewer recharges and more convenience.

• Supports More Weight: The 242.5 lbs weight capacity accommodates a wide range of users, providing stability.

• Smooth and Reliable: The rear-wheel drive and 24-volt DC motor ensure reliable and efficient performance on various terrains.

MS4000 Auto Fold Mobility Scooter Documents

 ComfyGO MS4000 Auto Fold  Product Manual

MS4000 Auto Fold Mobility Scooter Specification

Warranty Information

• 3-year limited warranty on the frame and 1 year warranty on electronics and motors

ComfyGO MS4000 FAQ

1. How does the ComfyGO MS4000 enhance mobility?
   The automatic folding feature allows for effortless transport, making it easier to maintain an active lifestyle.
2. Is it lightweight and portable?
   Yes, it weighs just 55 lbs, making it easy to carry and store.
3. What is the maximum weight capacity?
   It supports up to 300 lbs, accommodating various users comfortably.
4. How far can I travel on a single charge?
   You can travel up to 13.5 miles on a full charge, perfect for errands or leisurely outings.
5. How long does it take to charge?
   It fully charges in about 6-8 hours, ensuring you’re ready to go quickly.
6. Is it easy to maneuver?
   Yes, it features a tight turning radius of 38 inches, allowing for easy navigation in tight spaces.
7. Can it handle different terrains?
   Designed primarily for smooth surfaces, it works best on pavements and flat areas.
8. Is the scooter safe to use?
   The anti-tip wheels and stable design provide added safety during rides.

Warranty Information

Comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
An optional ComfyGO Care warranty can be purchased to provide up to 2 years of coverage for batteries and electronics. An optional ComfyGO Care+ warranty can be purchased to provide up to 3 years of coverage for batteries and electronics. ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of your delivery date.

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

• In stock: Your order will be prepared and shipped.

• Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.