Shoprider Excursion Heavy Duty 4-Wheel Mobility Scooter – 500 lb Weight Capacity, 20" Wide Seat

Excursion Heavy Duty 4-Wheel Scooter – 500 lb Capacity, 20" Seat by Shoprider

Need a heavy-duty scooter? The Shoprider Excursion is a durable and powerful heavy-duty mobility scooter built for comfort, stability, and everyday use. With a high 500-pound weight capacity, this 4-wheel scooter is ideal for larger riders or anyone looking for a stable and reliable ride.

Its full suspension system ensures a smooth ride across most outdoor surfaces, including pavement, sidewalks, and uneven terrain.

Comfortable 20-Inch Swivel & Reclining Seat

The standard 20-inch wide seat offers generous space and is equipped with both swivel and recline features, making it easy to get in and out of the scooter or relax during longer rides. These seat functions are perfect for users who need extra support or have limited mobility, ensuring added convenience and comfort throughout the day.

User-Friendly Controls with Wig-Wag Throttle

This mobility scooter comes with a wig-wag throttle system allows users to either push forward or pull back on the lever to drive, accommodating different levels of hand strength or dexterity.

Whether you prefer pushing or pulling, this system makes operating the scooter intuitive and stress-free. All key driving controls, including lights and horn, are located on the tiller-mounted dashboard for quick and easy access.

Built for Outdoor Travel and Daily Use

Thanks to its four-wheel design and full suspension, the Shoprider Excursion Heavy Duty Mobility Scooter is perfect for outdoor travel, errands, or neighborhood rides. It delivers dependable performance, smooth handling, and peace of mind whether you're riding across a parking lot or rolling down a sidewalk.

Features and Benefits

Documents

Shoprider Excursion Sales Sheet

Shoprider Excursion Order Form

Shoprider Excursion Specifications

Warranty

• The Shoprider Excursion Heavy Duty 4-Wheel Mobility Scooter comes with a 10-year warranty.
  

Warranty Information


The Shoprider Excursion Heavy Duty 4-Wheel Mobility Scooter comes with a 10-year warranty.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.