Passport Prime E Brake Folding Mobility Scooter - With Two 48V Lithium ion Battery

 The SuperHandy Passport Prime E-Brake Folding Mobility Scooter features  an automatic E-brake that gently stops the scooter when you let go of the throttle making riding safer and more comfortable, especially in busy areas.

The Passport Prime supports up to 330 lbs and has a strong 4-wheel design for better balance. This Lightweight scooter weighing 36lbs only (without the battery).

Long Range and Smooth Power

The SuperHandy Passport Prime 4-Wheel Mobility Scooter comes with two 48V 2Ah lithium-ion batteries, giving you up to 13 miles of total travel range, powered by a 250W brushless motor, which runs quietly and efficiently, helping you move smoothly on your daily trips.

Motor Drive and Free-Wheel Mode Option

The Passport Prime Folding Mobility Scooter lets you choose how you move with a simple switch. Located at the rear of the scooter, you can easily change between motor drive mode for powered riding or free-wheel mode to push the scooter manually.

Tight Turning Radius with Spacious Legroom

The Passport Prime Mobility Scooter is designed for easy steering in tight spaces without giving up legroom. Its tight turning radius lets you move smoothly through doorways, hallways, and crowded areas, while the generous legroom keeps your ride relaxed and natural.

Features & Benefits

• Automatic E-brake system – Gently stops the scooter when you release the throttle, improving safety without extra effort.

• Lightweight folding design – Easy to carry, store, and transport, perfect for travel or daily errands.

• Dual lithium-ion battery setup – Lets you travel longer distances with fewer recharges, ideal for extended outings.

• Quiet brushless motor – Provides smooth, efficient rides without loud engine noise, enhancing user comfort.

• Simple handlebar controls – Makes it easy to ride, even for first-time users or those with limited dexterity.

• Forward and reverse functionality – Offers flexible movement in any direction for easier navigation.

• Motor drive and free-wheel modes – Lets you switch between powered riding and manual pushing for added convenience.

• Tight turning radius – Helps you maneuver easily in small or crowded spaces like hallways or shops.

• Spacious legroom – Keeps you comfortable during longer rides without feeling cramped.

• Sturdy 4-wheel base – Enhances stability and balance for a smoother, safer ride on various surfaces.

Document

Passport Prime E Brake Folding Mobility Scooter Brochure

Specification

Warranty Information

• The SuperHandy Passport Prime E Brake Folding Mobility Scooter comes with a 12-month warranty that covers defects in materials and workmanship.

Warranty Information


The SuperHandy Passport Prime E Brake Folding Mobility Scooter includes a twelve (12) month warranty for workmanship, excluding wearing parts. The warranty period begins from the date of purchase. It covers only the material quality and workmanship of the product. This warranty does not apply to issues resulting from improper usage or operation that does not follow the specifications outlined in the manual. Additionally, any modification or tampering with the product will void the warranty.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Eligible products may be returned within 7 days of delivery with prior return authorization.

Approved returns may be subject to:

• A 25% restocking fee
• Non-refundable outbound shipping charges
• Non-refundable white-glove delivery charges (if applicable)
• Return shipping costs paid by the customer

Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.

Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.

To request a return authorization, please contact:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here 

Non-Returnable Accessories

Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.

For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.

Examples include, but are not limited to:

• Spare batteries
• Chargers
• Cup holders
• Storage bags
  
• Seat cushions
• Positioning supports
• Travel covers
• Replacement parts
• Other optional add-ons and upgrades

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.