Low Air Loss Mattress SelectAir 

The MOXI SELECTAIR Mattress System with Foot Pillow is a powered low air loss pressure management surface designed to protect skin, reduce pressure, and manage moisture for patients who spend extended time in bed.

Supporting patients up to 400 lbs, it provides low air loss therapy for pressure injuries across Stages I–IV. A constant, gentle flow of air moves through the surface to draw heat and humidity away from the body, helping keep the skin cool, dry, and protected.

Designed to transform patient comfort and care, the SelectAir Standard helps prevent skin breakdown, simplifies daily care, and creates a healthier healing surface.

Core Therapy

The SelectAir® delivers true low air loss therapy that redistributes pressure evenly across the body to support vulnerable areas such as the sacrum, shoulders, and heels. Continuous airflow minimizes heat buildup and shear forces while maintaining a balanced microclimate that promotes comfort and skin integrity.

Operation and Controls

Caregivers can quickly tailor the surface to each situation using simple, push-button controls.

• Firm Mattress Mode inflates the surface for repositioning or care.

• Upright Mode automatically adjusts pressure when the head of the bed is raised.

• CPR Deflate releases air instantly for emergency procedures.
  The quiet, digital control unit inflates fast and requires no complicated setup.
  
  

Added Protection

The Foot Pillow extends the mattress length by four inches and cushions the heels to help prevent friction and migration injuries. Integrated side bolsters keep the patient centered on the surface and add stability during movement.

Documents

MOXI SelectAir Product Brochure

MOXI SelectAir  Product Manual

Specifications

Warranty Information

• 12-month limited warranty on mattress, 12-month limited warranty on cover, soft goods, and control unit.
  

Important Notice: Due to health and hygiene regulations, this product is non-returnable if opened or used. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Eligible products may be returned within 7 days of delivery with prior return authorization.

Approved returns may be subject to:

• A 25% restocking fee
• Non-refundable outbound shipping charges
• Non-refundable white-glove delivery charges (if applicable)
• Return shipping costs paid by the customer

Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.

Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.

To request a return authorization, please contact:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here 

Non-Returnable Accessories

Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.

For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.

Examples include, but are not limited to:

• Spare batteries
• Chargers
• Cup holders
• Storage bags
  
• Seat cushions
• Positioning supports
• Travel covers
• Replacement parts
• Other optional add-ons and upgrades

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.