Medacure Ultra Low and High Expandable Long Term Care Bed

 Ultra Low and High Expandable Long-Term Care Bed by Medacure

The Medacure Ultra Low Bed is designed for long-term care, featuring a versatile performance and extensive travel range. It has a fixed width of 36 inches and an expandable length of 80 to 88 inches. The bed offers a significantly adjustable travel range from 7 inches to 30 inches, allowing for a low entry height and high elevation. 

It comes with an 8-function hand pendant that controls the HI/LO, head, foot, and auto contour adjustments, providing comprehensive positioning options for optimal comfort and care. The bed frame has a sturdy build with side rails for added safety with a weight capcaity of 500lbs for the fixed with and 550lbs for the expandable width.

Prioritizing Patient Safety in Home Care

Patient safety with  Home Care remains paramount in the design of the Medacure Ultra Full Electric Ultra Low Adjustable Hospital Bed. Equipped with corner mattress retainers and available with optional safety rails, it ensures patients rest securely and comfortably. The ultra-low bed configuration further enhances safety, significantly reducing the risk of falls. This unwavering commitment to patient safety empowers healthcare professionals and caregivers to provide care with utmost confidence.

Durable Design for Long Term Use

Made with strong steel frames and quiet motors, handles daily wear and tear with ease. It's designed to last, offering reliable performance and reducing repair costs. This makes it a smart, cost-effective choice for healthcare providers, improving patient care over the long term

Safety Rails Available Options

Safety rails provide added support and security for users. Available options include Half Side Rails, which offer partial coverage for protection and ease of access, and the QBar Assist Bar, designed for stable hand support. The Pivot Assist Bar allows for adjustable positioning to aid movement, while the Universal QBar Assist Bar provides versatile assistance for various mobility needs.

Essential Features Overview

8 Function Hand Pendant

Bumper bar protects walls from mars and scratches

IV pole sockets at head end

IV pole socket on corners

Quick release bracket locks securely to frame

Mahogany, Amber Cherry, and Maple Head and Foot Boards

Features & Benefits

• Adjustable Height: Ultra-low position of 7" and high position up to 30", providing versatility for patient care and safety.
• Expandable Dimensions: Integrated width expands from 36” to 48” and length from 80” to 88”, accommodating various patient sizes.
• Electric Functions: A 4-function electric bed includes hi/lo, head, foot, and auto contour adjustments for optimal comfort and positioning.
• User-Friendly Controls: 8-function hand pendant with universal symbols for easy operation by patients and caregivers.
• Durable Construction: Reinforced rectangle tube steel frame and Linak actuators ensure longevity and reliability.

Why We Like It

• Safety: Ultra-low position reduces the risk of falls.
• Versatility: Adjustable width and length to accommodate different patient sizes.
• Ease of Use: Intuitive hand pendant makes adjustments simple for patients and caregivers.
• Mobility: Durable casters (4 swivel, 4 locking) for easy bed movement and stability.
• Durability: Reinforced steel frame ensures long-lasting use and stability.

Documents

Medacure Ultra Low Product Manual

Medacure Ultra Low Product Brochure

Medacure Ultra Low Side Rails Manual

Medacure Ultra Low Side Rails Brochure

Specifications

Warranty

3-year warranty on Electronics and 1-year warranty on Pendant

Product Video

Warranty Information

3-year warranty on Frame.

1-year warranty on all parts and components.

During the warranty period, defective items will be repaired or replaced at Medacure's option at no charge.

Order Acknowledgment

Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

• Payment Authorization
  Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

• Stock Verification
  After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

  • An estimated restock date
  • Alternative products
  • A full refund upon request

• Order Updates
  You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Order Cancellation Policy

We understand that plans can change. If you need to cancel your order, please review our cancellation policy below:

• Within 24 Hours: Orders can be canceled free of charge if requested within 24 hours of purchase.
• After 24 Hours: Once your order has been processed but not yet shipped, cancellation may be subject to a restocking or processing fee of 10-25%, depending on the manufacturer’s policy.
• Custom Orders: Orders for custom or made-to-order items cannot be canceled once processing has begun.

If you need to cancel your order, please contact us as soon as possible to avoid additional fees.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price,  excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

• Be in unused condition
• Be returned in its original packaging
• Include all parts, accessories, and documentation
  

Products manufactured by these Vendors are Non-Returnable:

Company List

• AFIKIM
  
• Amico (custom order)
• Assured Comfort
• Circle Specialty
• Charme Tech - StarSleep
• Costcare
• Dawn House
  
• DeBug
• Discover Your Mobility
• Green Transporter
• Handicare
• Hooga Health 
• Immersus
• Joerns Healthcare
• Medacure Inc
  
• ObboMed
• Pushpak Motors
• Prius Healthcare
• Pro Active Medical & Protekt Aire
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Span America Mattresses 
• Supracor
• Journey Health - The Perfect Sleepchair (custom-made to order)
• Wellell
• Vipamat

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses (non-refundable, custom-ordered products)
• Red Light Therapy
• Wheelchair Cushions / Support Surfaces
• Specific Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. Except custom orders, most orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays are unavoidable and beyond First Class Mobility's control. Shipments from Canada also require border clearance, which may add to the wait time. We appreciate your patience and understanding and thank you for your business.

Please Read the Following

When you are purchasing from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and note and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging upon delivery. If you notice any damage, note it when signing for the shipment. If your item arrives damaged, email photos of the damage, box, and SKU, along with a brief description, to support@firstclassmobility.com. Freight damage must be reported within 24 hours with photos and videos, or the claim will not be valid. Exterior damage, including punctures, must also be reported within 24 hours.

Missed Delivery and Return Policy

IIf a scheduled delivery is missed due to the freight company's inability to deliver and the goods are returned to the sender, the customer will be responsible for:

• A 25% restocking and handling fee
• Outbound and return shipping costs

To avoid these charges, please ensure availability during the scheduled delivery window. If any issues arise, contact the freight company or our customer service team to reschedule promptly.

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty

All products are covered by the manufacturer’s warranty from the date of purchase, with terms varying by manufacturer. Please check individual product pages for details.

Damage must be reported immediately upon delivery. After the return period, any issues must be addressed directly with the manufacturer under their warranty terms.

We can provide proof of purchase and warranty details but are not responsible for repairs, replacements, or claims after the return period. Manufacturer warranties typically cover defects in materials or workmanship but exclude damage from normal use, wear and tear, or improper handling.

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

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