Domus 4 Alternating Pressure Redistribution System by Wellell
The Domus 4 Alternating Pressure Mattress by Wellell is designed to provide exceptional comfort and support for patients at moderate to high risk of pressure ulcers. With its advanced digital controls, the Domus 4 offers alternating and constant low-pressure modes for optimal pressure relief and comfort. It prevents bottoming out while seated, ensures proper positioning, and operates quietly for a peaceful environment. This system enhances comfort, protects skin, and promotes restful sleep.
The Domus 4 mattress has the following dimensions: 79 inches (length) x 35 inches (width) x 8 inches (height). This size is designed to accommodate patients comfortably and fit standard medical bed frames. The mattress also supports a maximum weight capacity of 450 lbs.
Domus 4 Great Comfort with Easy Digital Control for Pressure Relief
The Domus 4 mattress offers exceptional comfort with its easy-to-use digital control panel. It lets you adjust the air levels to ensure consistent support, helping to prevent bottoming out and providing relief to the coccyx area, even while seated. The mattress also creates a stable surface, making it easier for caregivers to assist patients. With its tailored design, the Domus 4 enhances comfort by gently enveloping the body, promoting a restful sleep. The mattress operates quietly, minimizing disturbances and ensuring a peaceful, comfortable experience for patients, contributing to better overall satisfaction.
Domus 4 Microclimate Management and Moisture Control
The Domus 4 microclimate management feature with low air loss helps wick away moisture from the mattress surface, keeping the skin dry and comfortable. By reducing excess moisture, it helps prevent skin irritation and pressure ulcers, creating a more comfortable sleeping environment. This feature promotes better skin health and enhances the overall comfort of the mattress, ensuring patients feel cooler and more at ease throughout the night.
User-Friendly Pump Interface for Optimal Care
The easy-to-use pump interface on the Domus 4 mattress allows caregivers to seamlessly switch between pressure settings, helping them customize the surface to best meet patient needs and optimize comfort and support.
Domus 4 Heel Relief Function
The Domus 4 heel relief function allows for easy removal of individual air cells, floating the heels with zero pressure to prevent heel injuries. This feature helps reduce the risk of pressure ulcers and promotes better comfort and healing for sensitive areas, ensuring a safer and more effective care experience.
Domus 4 Seat Inflation Mode
The seat inflation mode adjusts the pressure of the air cells to help prevent bottoming out while sitting. This feature enhances stability and provides better support, improving overall comfort for patients who are seated for extended periods. By maintaining proper pressure, it helps reduce the risk of pressure ulcers and ensures a more comfortable and secure seating experience.
Domus 4 Multiple Therapy Modes to Meet Diverse Needs
The mattress offers multiple therapy modes to cater to various patient needs. The Static mode enhances patient immersion, providing a stable, supportive surface. The Alternate mode facilitates pressure redistribution, helping to prevent pressure ulcers. Additionally, the Max Firm mode offers increased firmness, making it ideal for nursing procedures and ensuring patient safety and comfort during care. These versatile modes ensure tailored support for improved patient outcomes.
Custom Comfort and Pressure Injury Prevention Made Easy
Features and Benefits
- CPR Knob: Quickly deflates the mattress in emergencies.
- Infection Control: Welded seams on the top cover prevent fluid ingress, lowering infection risks.
- Special Air Cell Design: Cell-on-cell structure offers continuous pressure support, even if power fails.
- Quick Connector with Cap: Converts the mattress from powered to static for transport.
- Safety Alerts: Visual and audio signals notify caregivers of system issues.
- Non-Stretch Top Cover: Low shear, low friction, moisture protection, with enhanced comfort.
- Vapor-Permeable Top Cover: Maintains optimal immersion and reduces friction for patient comfort.
Documents
Wellell Domus 4 Product Brochure
Domus 4 Specifications
| Specifications |
Details |
| Pump |
|
| Dimension |
11.4"L x 7.3"W x 5"H |
| Weight |
5.1 lbs |
| Case Material |
Fire Retardant ABS |
| Supply Voltage |
220 - 240 V / 50 - 60 Hz |
| Therapy Mode |
Max Firm / Alternate / Static / Seat Inflate |
| Noise Level |
<30dB |
| Mattress |
|
| Dimension |
79"L, 35"W, 8"H |
| Type |
8” Replacement |
| Weight |
12.3 - 15.2 lbs |
| Top Cover Material |
Nylon / PU, Poly / PU |
| Cell Material |
Nylon / TPU |
| Maximum Patient Weight |
450 lbs |
Warranty Information
- Most products on our Wellell website come with a 12-month warranty against manufacturing defects.
Important Notice: Due to health and hygiene regulations, this product is non-returnable if opened or used. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
Order Acknowledgment
Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.
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Payment Authorization
Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.
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Stock Verification
After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:
- An estimated restock date
- Alternative products
- A full refund upon request
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Order Updates
You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.
Order Cancellation Policy
We understand that plans can change. If you need to cancel your order, please review our cancellation policy below:
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Within 24 Hours: Orders can be canceled free of charge if requested within 24 hours of purchase.
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After 24 Hours: Once your order has been processed but not yet shipped, cancellation may be subject to a restocking or processing fee of 10-25%, depending on the manufacturer’s policy.
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Custom Orders: Orders for custom or made-to-order items cannot be canceled once processing has begun.
If you need to cancel your order, please contact us as soon as possible to avoid additional fees.
Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.
Refunds and Returns.
All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.
Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.
If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.
Returns
You can return your purchase within 30 days for a refund of the purchase price, excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:
- Be in unused condition
- Be returned in its original packaging
- Include all parts, accessories, and documentation
Products manufactured by these Vendors are Non-Returnable:
Company List
- AFIKIM
- Amico (custom order)
- Assured Comfort
- Circle Specialty
- Charme Tech - StarSleep
- Costcare
- Dawn House
- DeBug
- Discover Your Mobility
- Green Transporter
- Handicare
- Hooga Health
- Immersus
- Joerns Healthcare
- Medacure Inc
- ObboMed
- Pushpak Motors
- Prius Healthcare
- Pro Active Medical & Protekt Aire
- ROHO
- Scoota Trailer
- SleepSafe Beds
- Span America Mattresses
- Supracor
- Journey Health - The Perfect Sleepchair (custom-made to order)
- Wellell
- Vipamat
Product Categories that are Non-Returnable:
Non-Returnable Product Categories
- Adjustable Beds
- Hospital Beds - (cannot be returned - special order item)
- Mattresses (non-refundable, custom-ordered products)
- Red Light Therapy
- Wheelchair Cushions / Support Surfaces
- Specific Scooters and Wheelchair brands
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages. Except custom orders, most orders are dispatched within 1-3 business days and delivered within 4-8 business days.
Order delays are unavoidable and beyond First Class Mobility's control. Shipments from Canada also require border clearance, which may add to the wait time. We appreciate your patience and understanding and thank you for your business.
Please Read the Following
When you are purchasing from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:
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I understand I am to inspect the package upon delivery, and note and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
- I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
- I understand that products need to be returned unopened and unused. An additional restocking fee may occur.
- I understand that if my order has left the warehouse, I am unable to receive a full refund.
- I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.
Damages
Please inspect the packaging upon delivery. If you notice any damage, note it when signing for the shipment. If your item arrives damaged, email photos of the damage, box, and SKU, along with a brief description, to support@firstclassmobility.com. Freight damage must be reported within 24 hours with photos and videos, or the claim will not be valid. Exterior damage, including punctures, must also be reported within 24 hours.
Missed Delivery and Return Policy
IIf a scheduled delivery is missed due to the freight company's inability to deliver and the goods are returned to the sender, the customer will be responsible for:
- A 25% restocking and handling fee
- Outbound and return shipping costs
To avoid these charges, please ensure availability during the scheduled delivery window. If any issues arise, contact the freight company or our customer service team to reschedule promptly.
BOGO Promotions
In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.
All customers agree that they have read, understand, and agree to the terms and conditions above.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].
Warranty
All products are covered by the manufacturer’s warranty from the date of purchase, with terms varying by manufacturer. Please check individual product pages for details.
Damage must be reported immediately upon delivery. After the return period, any issues must be addressed directly with the manufacturer under their warranty terms.
We can provide proof of purchase and warranty details but are not responsible for repairs, replacements, or claims after the return period. Manufacturer warranties typically cover defects in materials or workmanship but exclude damage from normal use, wear and tear, or improper handling.
Chargebacks
Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
Contact support@firstclassmobility.com with any questions,
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