Apollo Behavioral Mattress – Tamper-Resistant, Fire-Retardant Foam Mattress
Need a secure, sealed mattress for behavioral or high-risk care settings? The Apollo Behavioral Mattress by Permobil is purpose-built for clients and facilities where safety, hygiene, and durability are essential. With a no-zip, welded-closed design, this mattress fully encapsulates the foam core to eliminate tampering risks and support long-term care needs.
Constructed with high-density foam and wrapped in a fire-retardant Hercules cover, it’s designed to meet the demanding standards of behavioral health and high-acuity environments.
Why Choose the Symmetry Mattress?
Built for Safety, Designed for Durability
The Apollo mattress delivers peace of mind with its tamper-resistant design and long-lasting foam core. It’s easy to clean, built to perform in demanding environments, and engineered for patient protection.
Ready for High-Demand Care Environments
Secure, supportive, and built to last the Apollo Behavioral Mattress is a smart investment for any facility prioritizing safety, hygiene, and durability.
Features and Benefits
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Co-developed by Permobil and 5 Minds Mobility, leaders in support surface innovation for long-term care.
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Apollo No-Zip Surface – Welded shut to fully enclose the mattress, preventing access to the foam core.
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High-Density Foam Construction – Delivers reliable comfort and support over time.
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Fully Flippable and Reversible – Extends mattress lifespan with versatile use.
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Hercules Fabric Cover – Durable and moisture-resistant for everyday wear and tear.
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Fire Retardant Cover – Adds an important layer of safety in care environments.
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Welded Closed Design – Creates a tamper-resistant, hygienic solution for behavioral care.
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Ideal For – Behavioral health settings, long-term care, and any facility requiring secure, long-lasting support.
Documents
Specification
| Dimensions |
| Size |
36" W x 80" L x 6" H |
| Capacity |
| Weight Limit |
350 lb |
| Features |
| No-Zip Cover |
Fully sealed to prevent contamination and protect the foam |
| Foam Construction |
Durable high-density foam for reliable support |
| Design |
Flippable and reversible for extended lifespan |
| Cover Material |
Strong Hercules fabric for durability |
| Fire Safety |
Fire-retardant materials for enhanced protection |
| Sealed Construction |
Welded shut to eliminate foam access |
| Use Case |
Ideal for long-term use in care settings |
Warranty Information
- The Permobil Apollo Behavioral Mattress comes with 2 year warranty.
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for eligible products.
Approved returns are subject to:
After 14 days, all sales are considered final.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
To request a return, please email:
support@firstclassmobility.com
Pre-Orders & Backorders
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
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Beds and mattresses
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Batteries and chargers
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All lifts (residential, vehicle, and patient lifts)
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Lift chairs, geri chairs, and patient room chairs
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Wheelchair cushions, support surfaces, and slings
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Mobility and Lift accessories
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Red light therapy devices
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All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries, Refused Shipments & Incorrect Addresses
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
Permobil Apollo Behavioral Mattress Brochure