PET Pro Flex 500 3 Wheel Mobility Scooter

Pro Flex 500 3 Wheel Mobility Scooter by Petscooters

The PET Pro Flex 500 3-wheel mobility scooters is an innovative personal transportation solution, offering a 290 lbs weight capacity and a powerful motor for a smooth and efficient ride. It reaches speeds of up to 13 MPH and provides a range of up to 15 miles per charge, making it perfect for both recreational use and daily mobility needs. Its advanced wheel-motor design built into the front wheel ensures greater performance, efficiency, and maneuverability, allowing users to navigate tight spaces and make a 360-degree turn with ease.

PET Pro Flex 500 Stability and Flexibility Design

The PET Pro Flex 500 features three wheels for enhanced stability and safety compared to regular two-wheeled transporters. Its removable seat allows users to either stand or sit while riding, offering flexibility for various activities and mobility requirements.

Pro Flex 500 Easy Storage and Transport

The PET Pro Flex 500 Electric Scooter features a collapsible handlebar, making it incredibly easy to store or transport in small spaces. Whether you're packing it away in the back of an RV, van, or trunk, the compact design ensures hassle-free storage and portability. This makes it an ideal choice for users who need a convenient and flexible mobility solution, whether for trips, recreational use, or daily commuting.

Pro Flex 500 User-Friendly and Eco-Friendly Design

With a focus on ease of use, the PET Pro Flex 500 has all controls, including battery feedback, brakes, and ignition, conveniently located on the handlebar. The scooter’s 7-LED headlight enhances visibility, ensuring you can be seen in low-light conditions. Additionally, it operates with zero exhaust emissions, making it an eco-friendly option for both indoor and outdoor use. Whether for young or old, the PET Pro Flex 500 is a reliable, cost-effective, and enjoyable mobility solution for all.

Features and Benefits

• Fast and Efficient Travel: Perfect for both recreational and daily use, allowing users to quickly reach their destinations with ease.

• Long-Range Capability: Ideal for extended trips, reducing the need for frequent recharges and providing users with the freedom to go further.

• Enhanced Stability: The three-wheel design ensures a stable and safe ride, especially in tight spaces or while navigating uneven surfaces.

• Flexible Riding Options: With a removable seat, users can choose to either stand or sit, offering versatility for various activities and mobility needs.

• Improved Maneuverability: The advanced wheel-motor design allows for smooth turns and efficient handling, making it easy to navigate through crowded areas.

• Compact for Easy Storage:  The collapsible handlebar makes it simple to store or transport, whether in a small vehicle or at home.

• Easy Access Controls: All essential controls are conveniently located on the handlebar, making it simple to operate the scooter for users of all ages.

• Increased Visibility: The 7-LED headlight ensures you’re seen in low-light conditions, adding an extra layer of safety while riding at night.

• Eco-Friendly Ride: With zero exhaust emissions, this scooter is an environmentally friendly choice, perfect for both indoor and outdoor use.
  

• Optional Deluxe Seat: For more 

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Documents

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PET Pro Flex 500 Product Brochure

PET Pro Flex 500 Product Manual

PET Pro Flex 500 Wiring Diagram

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be cancelled once processing begins
  
• If your order has already shipped, it cannot be canceled.

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer
  
  
  

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain Scooters and Wheelchairs

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

Defective Items 

If a product arrives damaged or defective, we will offer a free replacement at no cost to you.  The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

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