Prius Healthcare USA DLX Foam Mattress
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DLX Foam Mattress by Prius Healthcare USA
The DLX Foam Mattress by Prius Healthcare USA offers a premium dual-layer foam design for exceptional comfort and support. Available in standard sizes of 80" x 36" x 6"H and custom sizes to meet specific needs, with a weight capacity of 500 lbs. Its zoned comfort foam top layer ensures targeted pressure relief, while the heel soft foam foot section adds extra cushioning where it's needed most. The firm foam support base layer provides stability and durability. The mattress features a nylon top cover for a soft, easy-to-clean surface and a vinyl base cover for added protection and longevity. Optional raised side rails with ingress/egress cut-outs enhance accessibility.
Effective Pressure Ulcer Management with Prius Foam Mattresses
Prius Foam Mattresses are designed to help prevent and manage pressure ulcers at different stages. They provide support for patients at risk of developing stage 1, 2, and single-site stage 3 ulcers, while also aiding in the treatment of existing stage 1, 2, 3, and 4 ulcers. These mattresses relieve pressure, improve blood flow, and reduce skin friction to promote healing and comfort. When used as part of a hospital’s pressure care plan, they offer a reliable solution for better patient support.
General Information
Nursing care is vital in preventing pressure ulcers, and Prius mattresses help support effective prevention and management plans. Combining education, clinical judgment, and risk-based planning ensures better outcomes. Both formal tools and informal nursing assessments are key, with informal judgment often providing greater value. Always follow safety guidelines and use the product under a medically supervised care plan.
Intended Use
This mattress is designed for use with a compatible bed frame as part of a pressure ulcer prevention program. It works best with a single cotton, cotton blend, or linen sheet and should not be used for other purposes.
Cleaning and Care
To maintain the mattress, use only approved cleaning agents and avoid harsh chemicals like alcohol or phenols. For light cleaning, use a 0.1% chlorine solution, rinse, and dry thoroughly. For heavy soilage or spills, use a 1% chlorine solution and ensure no detergent residue is left before disinfecting. Always dry the mattress completely after cleaning.
Features and Benefits
- Dual-Layer Foam Design: Enhances pressure redistribution and durability, providing optimal support and comfort.
- Zoned Comfort Foam Top Layer: Targets specific body zones, reducing pressure points and improving patient comfort.
- Heel Soft Foam Foot Section: Cushions the heel area to minimize the risk of pressure ulcers in sensitive regions.
- Firm Foam Support Base Layer: Offers a stable foundation for better posture and long-term durability.
- Nylon Top Cover: Breathable, moisture-resistant, and easy to clean for improved hygiene and infection control.
- Vinyl Base Cover: Durable and wear-resistant, protecting the mattress for extended use and cost efficiency.
- Weight Capacity: 500 lbs
Documents
Prius Healthcare USA DLX Foam Mattress Brochure
Prius Healthcare USA DLX Foam Mattress Manual
Specification
| Specification | Details |
|---|---|
| Sizes | 80”L x 36”W x 6”H |
| Weight Capacity | 500 lbs (Custom sizes) |
| Warranty | Foam Core: 3 Year Non-Prorated Limited (Custom sizes) Cover: 1 Year Material and Workmanship |
| HCPCS Code | E0184 |
Warranty Information
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This warranty is extended only to the original purchaser/user of our products and provides specific legal rights that may vary from state to state. The Manufacturer warrants the following mattresses and covers, when purchased new and unused, to be free from defects in materials, workmanship, and assembly for the specified time periods:
DLX Mattress: 3 years (Foam), 1 year (Cover)
Important Notice: Due to health and hygiene regulations, this product is non-returnable if opened or used. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that plans can change, and we’ll do our best to accommodate.
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Within 24 hours of placing your order: Free cancellation.
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Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.
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After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,
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Custom orders: Cannot be canceled once processing has begun.
Please note:
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Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.
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Refunds are only issued within 7 days of purchase.
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Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.
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All cancellations must be submitted in writing.
Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.
💵 Refunds
Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.
🔁 Returns (Exchanges)
Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:
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Item must be unused, in original packaging, with all accessories and documents
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A 25% restocking fee applies
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Shipping costs (both ways) are non-refundable and the customer’s responsibility
🚫 Non-Returnable Items
Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):
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Non-Refundable Categories
Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:
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Beds
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Batteries and Chargers
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All Lifts (including Residential and Vehicle Lifts)
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Lift Chairs, Geri Chairs, and Patient Room Chairs
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Mattresses
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Mobility Accessories
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Patient Lifts
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Red Light Therapy Devices
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Wheelchair Cushions and Support Surfaces
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Slings
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Vehicle Lifts
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All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)
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➡️ For the full list of non-returnable brands, please [click here].
⚠️ Defective or Damaged Items
If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.
If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:
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A 25% restocking fee will be deducted
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Shipping costs (both ways) are non-refundable and the customer’s responsibility
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)
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Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.
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You will be given tracking details to monitor your shipment.
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We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.
Returns to Sender
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If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.
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You are also responsible for both outbound and return shipping costs in such cases.
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
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Proof of purchase
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Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
- Phone: 307-243-4414
- Email: support@firstclassmobility.com
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Live Chat: Available on the bottom-right of our site
Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
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