Proactive Medical Protekt® Ultra Wheelchair Cushion
The Proactive Medical Protekt® Ultra Wheelchair Cushion, specifically engineered to enhance comfort and ensure proper posture for wheelchair users. with a weight capacity of 275lbs and available in different dimensions options. Featuring the advanced Visco Gel Polymer Technology (VGPT™), this cushion sets a new standard in pressure management, combining a dual-chamber gel bladder with layers of high-density foam and gel-infused memory foam.
The Protekt® Ultra is clinically designed to distribute weight evenly, significantly reducing the risk of pressure ulcers by ensuring optimal pressure redistribution and enhancing breathability. The dual-chamber gel bladder not only ensures even distribution of the cooling gel to critical areas but also maintains a consistently cool surface temperature to prevent skin breakdown.
Accompanied by a high-performance, stretch nylon cover, the Protekt® Ultra Wheelchair Cushion excels in providing a waterproof, anti-microbial, and exceptionally comfortable touch. This cover's multi-directional stretch design effectively alleviates pressure on bony prominences, enhancing skin protection. Moreover, safety buckles ensure the cushion remains securely in place, offering stability and peace of mind.
Key Features:
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Enhanced Skin Protection: Utilizes VGPT™ for rapid heat dissipation and increased breathability.
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Superior Comfort: Gel-infused memory foam top layer and a molded foam base for maximum comfort.
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Optimal Pressure Redistribution: Dual-chamber gel bladder targets vulnerable areas to prevent pressure ulcers.
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Durable and Hygienic: Waterproof, breathable nylon cover that’s easy to clean and resistant to microbes.
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Secure Placement: Equipped with safety buckles for reliable cushion positioning.
Warranty:
Enjoy an 18-month warranty with the Protekt® Ultra Wheelchair Cushion, ensuring long-term reliability and satisfaction in your investment.
Experience unparalleled comfort and protection with the Proactive Medical Protekt® Ultra Wheelchair Cushion, your ideal solution for maintaining posture and preventing skin issues in wheelchair-bound patients.
Medicare code E2605
Features and Benefits:
- Molded high density pressure sensitive foam.
- Leg troughs promote thigh alignment and postural symmetry.
- Raised front ridge controls sliding.
- Provides proper positioning and patient comfort.
- Stretch nylon cover is comfortable, breathable and fluid resistant.
- Safety buckles keeps the cushion in place.
- Weight Capacity: 275 lbs.
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for eligible products.
Approved returns are subject to:
After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.
After 14 days, all sales are considered final.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
To request a return, please email:
support@firstclassmobility.com
Pre-Orders & Backorders
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
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Beds and mattresses
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Batteries and chargers
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All lifts (residential, vehicle, and patient lifts)
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Lift chairs, geri chairs, and patient room chairs
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Wheelchair cushions, support surfaces, and slings
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Mobility accessories
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Red light therapy devices
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All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries, Refused Shipments & Incorrect Addresses
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
