Protekt Aire 4000DX Alternating Pressure System by Proactive Medical

The Protekt Aire 4000DX by Proactive Medical is a low air loss and alternating pressure mattress system designed to prevent pressure ulcers and enhance patient comfort. With a 400 lb weight capacity and dimensions of 80”L x 36”W x 8”H, it provides reliable support and pressure relief.

The digital pump with Auto Compressor Sleep Technology (ACST) extends pump life by shutting off at the set pressure level. 18 laser-cut air holes keep patients cool and dry, while the quilted, fluid-resistant cover adds comfort. The static head section ensures stability, and an audio/visual alarm alerts caregivers to low pressure. Optional raised side rails add extra security, making it ideal for both home and medical settings.

Advanced Pressure Management with Digital Precision

The Protekt Aire 4000DX features a cutting-edge digital pump with Auto Compressor Sleep Technology (ACST), which shuts off the compressor at the desired pressure level to extend the pump’s life cycle. The pump alternates pressure in preset 10-minute intervals, ensuring continuous and effective pressure redistribution. The adjustable LED digital air flow touch panel allows for custom pressure settings tailored to each patient's specific therapeutic needs. Additionally, the static function facilitates safe and easy patient transfer, while the audio/visual low pressure alarm alerts caregivers if air flow is compromised.

Enhanced Mattress Design for Optimal Comfort

The Protekt Aire 4000DX Mattress System includes a high-quality mattress with 18 laser holes that help keep the patient cool and dry. The nylon top cover is fluid-resistant, anti-microbial, anti-bacterial, and quilted for added comfort. The static head section prevents unnecessary head and neck movement, ensuring patient comfort during alternating pressure therapy. Optional raised side rails are available to enhance patient safety by preventing accidental roll-outs.

Protekt Aire 4000DX Features and Benefits

• Dual Therapies: Combines low air loss and alternating pressure in one system.
• Auto Compressor Sleep Technology (ACST): Extends the pump life cycle by shutting off at the desired pressure level.
• Custom Pressure Settings: Digital adjustable LED weight settings for personalized therapy.
• Preset Alternating Cycle: 10-minute cycle for continuous pressure redistribution.
• Static Function: Safe and easy patient transfer.
• Low Pressure Alarm: Audio/visual indicators for compromised airflow.
• Laser Holes: 18 holes keep the patient cool and dry.
• Comfortable Top Cover: Fluid-resistant, anti-microbial, anti-bacterial, and quilted nylon.
• Static Head Section: Prevents unnecessary head/neck movement.
• Optional Side Rails: Enhance patient safety with raised side rails.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Protekt Aire 4000DX Documents

Protekt-Aire-4000DX Individual Brochure
Protekt-Aire-4000DX Product Manual

Protekt-Aire-4000DX Series

Protekt-Aire-4000DX Mattress Guide

Protekt Aire 4000DX Specifications

Protekt Aire 4000DX Warranty

• The Protekt Aire 4000DX Alternating Pressure System comes with a 2 year warranty.

Warranty Information


The Protekt Aire 4000DX Alternating Pressure System comes with a 2 year warranty.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.