Protekt Aire 6400 Pressure Redistribution Mattress for Medical Use

The Protekt Aire 6400 Low Air Loss/Alternating Pressure Mattress System by Proactive Medical is the preferred choice by clinicians treating pressure ulcers. This advanced mattress system combines low air loss and alternating pressure therapies to provide an unparalleled pressure redistribution surface. The mattress can support up to 450 lbs with a dimension of 80"L x 36"W x 8"H and available with raised foam rail.

It features the new Protekt Aire pump, which offers dual therapies and allows clinicians to customize treatment with four alternating times: 10, 15, 20, and 25 minutes. The mattress system includes a seat-inflate feature for enhanced protection in the fowler position, auto firm mode for quick inflation, and static mode for firm support during ingress or egress from the mattress.

Exceptional Comfort and Safety Features

The mattress and cover of the Protekt Aire 6400 are designed with patient comfort and safety in mind. The mattress includes 18 laser holes to keep the patient cool and dry, while the nylon top cover is fluid-resistant, anti-microbial/anti-bacterial, and quilted for added comfort. The pillow top feature minimizes unnecessary movement of the head and neck during alternating pressure cycles. The system is ideal for effective pressure ulcer management, providing a versatile and reliable solution for both patients and clinicians.

Protekt Aire 6400 Features and Benefits

• Dual Therapy Modes (Low Air Loss & Alternating Pressure) – Provides optimal pressure redistribution and moisture control for improved patient comfort and pressure ulcer prevention.

• Customizable Alternating Cycle Times (10, 15, 20, & 25 Minutes) – Allows clinicians to tailor pressure relief therapy to the patient’s needs.

• Seat-Inflate Feature – Offers enhanced support in the fowler position to protect the patient from excessive pressure.

• Auto Firm Mode – Quickly inflates the mattress for easier patient transfer or repositioning.

• Static Mode – Provides firm support for patient ingress, egress, or sitting at the side edge of the bed.

• Audible & Visual Alarms (Low Pressure, Power Failure, Alternating Failure) – Ensures patient safety by alerting caregivers to system issues.

• 18 Laser Holes for Air Circulation – Helps keep the patient cool and dry, reducing heat and moisture buildup.

• Fluid-Resistant, Quilted Nylon Top Cover – Enhances comfort while preventing fluid penetration and maintaining hygiene.

• Pillow Top Feature – Minimizes unnecessary head and neck movement during alternating pressure cycles for better patient comfort.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Protekt Aire 6400 Documents

 Protekt Aire 6400 Brochure

 Protekt Aire 6400 Series

 Protekt Aire 6400 Series Manual

 Protekt Aire 6400 Mattress Guide

 PDAC Coding Verification Letter

Protekt Aire 6400 Specifications

Warranty Information

• The Protekt Aire 6400 AP/LAL Mattress System Comes with 2 year warranty for pump and mattress.

Warranty Information


The Protekt Aire 6400 AP/LAL Mattress System comes with a 2 Years for Pump and Mattress.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.