Protekt Onyx Hydraulic Manual Lift by Proactive Medical
The Protekt® Onyx Hydraulic Patient Lift by Proactive Medical supports up to 450 lbs, providing a safe and gradual transfer with high-performance hydraulics. Its adjustable spreader bar accommodates 4- or 6-point slings, ensuring secure and versatile lifting. The user-friendly hand-operated base adjusts easily, while dual rear locking casters add stability. Sturdy lift welding enhances safety, and chain connections eliminate the need for clips, preventing loss. Designed for durability and ease of use.
Protekt® Onyx Lift – Patient Transfer Made Simple and Safe
It features high-performance hydraulics for gradual and secure lifting from any stationary position. The lift's base legs extend to a length of 40.5" and have an external width of 22" when closed, and 42.25" when open. The mast height reaches 51", while the base height stands at 5.25". With a minimum lifting height of 17" and a maximum lifting height of 61", this lift ensures smooth and efficient transfers for patients of varying needs.
Easy and Secure Patient Transfers with the Protekt Onyx Hydraulic Lift
he Protekt® Onyx Lift is designed for easy and reliable patient transfers. Its user-friendly, hand-operated base opening adjusts and locks smoothly, ensuring secure operation. The dual rear locking casters provide extra stability during transfers, while the included chain connections streamline the process. Built with durable welding, this lift ensures safety and longevity. With no clips to lose, it promotes compliance, and its tool-free assembly makes setup a breeze, offering both convenience and efficiency.
Features and Benefits
450 lb. weight capacity – Supports a wide range of patients, making it suitable for various home care and medical settings.
Spreader bar with 4- or 6-point sling compatibility – Ensures safer patient handling and offers a broader range of transfer options.
High-performance hydraulics – Provides gradual, smooth lifting and lowering, ensuring patient comfort and safety during transfers.
Hand-operated base opening – Allows for easy adjustment and locking of the base, making it user-friendly and safe for caregivers.
Dual rear locking casters – Offers enhanced stability and ensures secure positioning during patient transfers.
Includes chain connections – Simplifies patient transfers and ensures secure attachment to slings.
Sturdy lift welding – Guarantees reliable and safe transfers by providing a durable, robust structure.
No clips to lose – Eliminates the risk of missing parts, ensuring compliance and reducing the need for replacements.
Tool-free assembly – Makes setup quick and easy, saving time and effort during installation.
The Protekt Onyx Hydraulic Patient Lift comes with a 1 year warranty in pump and limited lifetime warranty on frame.
Product Video
Warranty Information
Limited Lifetime Warranty – Covers the frame for long-term durability and reliability.
1-Year Limited Warranty – Applies to the pump and lift components.
The Protekt® Onyx Hydraulic Patient Lift is built to high standards and thoroughly inspected before shipment. This warranty reflects our confidence in the quality of materials and craftsmanship, ensuring years of dependable service.
Please note that the warranty does not cover failures due to misuse, negligence, or normal wear and tear. Non-durable components such as rubber accessories, casters, and grips are not covered, as they require periodic replacement.
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for eligible products.
After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.
After 14 days, all sales are considered final.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
Individual Product Sheet