Ships in 3 to 5 Business Days
Ships in 3 to 5 Business Days
The GIO Phoenix PR is built for riders who want a seated electric scooter with a stylish moped-style look, not the clinical feel of a medical mobility scooter.
It is made for short trips where walking is too much and taking the car feels unnecessary. The rear tailbox, under-seat compartment, NFC tap ignition, steering lock, and security alarm give the rider storage and parking features built into the scooter.
With speeds up to 20 mph, up to 50 miles of range, and a 330 lb load capacity, the Phoenix PR gives riders a seated scooter-style option for town rides, neighborhood streets, cottage areas, campuses, parks, and private communities where permitted. Range can vary by rider weight, terrain, speed, temperature, battery condition, and riding conditions.
The full scooter body, long seat, mirrors, rear tailbox, and matte color options give the Phoenix PR a more stylish look than a plain utility-style ride.
The rear tailbox and under-seat compartment give small items like keys, a phone, a wallet, a charger, or light personal belongings a place to go during the ride.
The NFC access card, key ignition, steering lock, parking mode, and security alarm give the rider built-in access and parking features between stops.
With up to 50 miles of range on a full charge, the Phoenix PR electric scooter gives riders more room between charges instead of planning every ride around the outlet.
The Phoenix PR includes lights, mirrors, turn signals, horn, front and rear disc brakes, and 90/90-10 tubeless tires in one seated eScooter setup.
The Phoenix PR arrives mostly assembled. Final setup includes the mirrors, front wheel assembly, pedals, rear tailbox, battery connection, and first charge before riding.




Download the owner’s manual for assembly, operation, charging, battery care, maintenance, troubleshooting, warranty details, and safety information.
Download Owner’s ManualThe GIO Phoenix PR arrives 90% assembled with the main scooter body and parts needed for final setup.
No. The GIO Phoenix PR is a seated electric scooter / power-assisted electric scooter with a moped-style design. It is made for outdoor riding where permitted.
The Phoenix PR has a top speed of up to 20 mph. Actual speed may vary based on rider weight, terrain, battery charge, and local riding rules.
It can travel up to 50 miles on a full charge. Range depends on rider weight, hills, speed, surface type, temperature, battery condition, and riding style.
No. The digital LCD display uses metric readouts only, so speed is shown in km/hr.
Yes. The Phoenix PR includes an NFC card reader. Tap the NFC card to the reader on the LCD screen to turn the scooter on or off.
Yes. It includes a rear storage tailbox and an under-seat compartment for small personal items.
The Phoenix PR includes front and rear disc brakes. The brake levers also cut power to the motor when applied.
No. The scooter weighs 254 lbs with the battery. It should not be treated as a foldable or lift-and-carry scooter.
No. The scooter arrives 90% assembled. Final setup includes installing the mirrors, front wheel, pedals, tailbox, battery connection, and charging before first use.
Yes. Rules for electric scooters and power-assisted scooters vary by state, city, and community. Buyers should check local laws before riding on public roads, sidewalks, paths, or shared areas.

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Eligible products may be returned within 7 days of delivery with prior return authorization.
Approved returns may be subject to:
Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.
Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.
To request a return authorization, please contact:
support@firstclassmobility.com
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility and Lift accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here
Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.
For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.
Examples include, but are not limited to:
- Spare batteries
- Chargers
- Cup holders
- Storage bags
- Seat cushions
- Positioning supports
- Travel covers
- Replacement parts
- Other optional add-ons and upgrades
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
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