The REYHEE Roamer 200W 24V Foldable Electric Wheelchair. 

The REYHEE Roamer is a lightweight, foldable electric wheelchair that’s easy to carry and use. It weighs 72.1 pounds with the battery and can hold up to 300 pounds. When folded, it’s small enough for easy storage and travel. The large back wheels and smaller front wheels make it stable and smooth to drive on different surfaces. It's a good choice for people who need a portable and strong wheelchair.

Easy-to-Use 360° Joystick Control

The REYHEE Roamer has a joystick that moves in all directions, making it easy to control. It lets you turn in small spaces and has buttons for important features. You can turn the headlight on or off, adjust the speed, use the horn, and check the battery level. There’s also a button to turn the wheelchair on or off. This control panel makes using the wheelchair simple and convenient.

Features and Benefits

• Rear wheel drive: Offers better traction and stability.
• Electro-mechanical brake: Provides reliable stopping power.
• Foldable: Easy to transport and store.
• Drive & neutral/freewheel modes: Flexible movement options.
• Rear shock absorption: Smooth out bumps for a more comfortable ride.
• 4 solid wheels: Durable and stable.
• Offboard charging: Convenient battery charging.
• Storage pocket: Handy for carrying personal items.

Documents

REYHEE Roamer Product Manual

REYHEE Roamer Product Brochure

Specifications

Warranty

Offers the following warranty coverage: The drive train, including motor, brake, and transaxle, is covered for 5 years. The controller, CPU, battery box, and other electronic parts are covered for 13 months. For the frame, in-home labor, extended warranty, and spare parts, please contact customer support for more details as additional costs may apply.

Reyhee Electric Wheelchair Warranty Information

Reyhee Electric Wheelchair offers a limited warranty on all eligible products purchased in the United States, ensuring protection against defects in manufacturing, materials, and workmanship. To activate your warranty, please register your scooter as soon as possible via www.reyhee.com/registration. The warranty applies only to products delivered in new condition, in original packaging, from an authorized Reyhee reseller, and used according to the user manual.

Coverage Details:

Frame: Contact customer support for more details (may incur additional cost).
Drive Train (including motor, brake, and transaxle): 5 years
Controller: 13 months
CPU: 13 months
Battery Box: 13 months
All Other Electronic Parts: 13 months
In-Home Labor (Maintenance/Service): 13 months (may require additional cost)
Extended Warranty: Contact customer support for availability (may incur additional cost)
Spare Parts: Available upon request from customer support (may require additional cost)

Please note:

Parts subject to normal wear and tear, such as wheels, seats, and storage pockets, are not covered under the warranty. The warranty starts from the original date of purchase and is valid only for the original purchaser. This warranty grants you specific legal rights, which may vary depending on your state.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.