Human Care neXus oNe Foldable Rollator – Ultra-Slim, Cable-Free Folding Walker for Indoor Use
Tired of struggling to maneuver through narrow hallways, cluttered rooms, or tight store aisles? The Human Care neXus oNe Rollator is built for people who need a compact and agile walking aid without compromising stability or support. Whether you’re moving through your home, shopping center, or airport terminal, the neXus oNe glides smoothly and folds effortlessly to go where you go.
Slimmest Frame in Its Class
The neXus oNe boasts one of the most compact designs on the market, perfect for tight indoor spaces. Its slim profile and lightweight build make everyday mobility easier for users who need a rollator that adapts to small living areas.
Patented Cross-Folding Frame – Easy to Fold and Store
Featuring Human Care’s innovative patented cross-folding frame, the neXus oNe folds easily with one motion and stands independently while folded even with the storage bag attached. Whether you need to store it temporarily or transport it in a vehicle, this rollator takes up minimal space while remaining sturdy and upright.
Cable-Free Brakes for Safer Indoor Use
Traditional rollators often have exposed brake cables that can catch on furniture or walls. Not the neXus oNe. Its cable-free braking system improves safety around the home and ensures years of maintenance-free use. The anatomically designed brake handles provide excellent grip, with a bold red indicator ball for added visibility.
Designed for Natural Walking and Rest
The cross-folding design provides extra walking space between the handles, promoting a more natural walking posture. The padded, contoured seat gives you a secure and comfortable place to rest whenever you need to pause whether you're waiting in line or resting at home.
Lightweight and Travel-Ready
Equipped with 6-inch wheels, the neXus oNe is optimized for indoor use, gliding smoothly over hardwood floors, tiles, or low-pile carpet. Its lightweight build makes it easy to lift into a car or carry through public spaces like airports or stores.
Built-In Zippered Storage Bag
Included with every neXus oNe is a soft, zippered under-seat bag that folds with the rollator. Carry personal items safely and discreetly without needing a separate purse or tote.
Choose Your Perfect Size
The neXus oNe is available in three sizes to fit users of different heights and body types:
neXus oNe 17 – Best for shorter users
neXus oNe 20 – Standard height
neXus oNe 22 – Ideal for taller individuals
Key Features
Slim design ideal for tight indoor spaces
Patented cross-folding frame folds flat and stands upright
Cable-free braking system improves safety and reliability
Anatomically designed brake handles with red visibility balls
6" wheels perfect for smooth indoor navigation
Soft zippered storage bag included
Comfortable contoured padded seat
Available in 3 user-friendly sizes: 17", 20", 22"
Specifications
Feature
Specification
Wheels
6" indoor-friendly wheels
Available Sizes
neXus oNe 17 / 20 / 22
Frame Style
Patented cross-folding design
Brakes
Cable-free system with ergonomic handles
Storage
Foldable zippered bag included
Seat
Cushioned, padded seat for quick rest stops
Weight Capacity
Up to 300 lbs (varies by model)
Warranty Information
The Human Care Nexus One Rollator comes with 5 years warranty on the frame and 1 year warranty on the parts
Warranty Information
The warranty begins on the original purchase date by the customer and is valid only with proof of purchase from an Authorized Human Care Dealer.
✅ What's Covered
5-Year Warranty:
The frame of all neXus series rollators, including the neXus oNe, is covered against manufacturing defects and workmanship issues for a full 5 years.
1-Year Warranty:
All distributed parts (e.g., wheels, brakes, handles) are covered for 1 year from the date of purchase.
⚠️ Exclusions and Conditions
Normal wear and tear parts are not covered, such as tires, grips, seat fabric, or other components that wear out through regular use.
Warranty claims must be approved by Human Care Canada before any repairs or replacements are made.
Replacement parts will only be provided once per warranty period.
Human Care Canada reserves the right to determine the best method of repair or replacement.
🧾 Warranty Requirements
Proof of purchase from an authorized dealer is required.
All warranty requests must be submitted during the valid warranty period.
Order Processing
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Condition of Returns
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
Final Sale Items
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries & Refused Shipments
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand. We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
Chargebacks & Disputes
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
Agreement & Disclaimer
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
