Original Urban Rollator and the Lightest Rollator Walker in the World
Many walkers force you into a hunched position, which leads to back, neck, and shoulder pain over time. The Carbon Ultralight Rollator by Journey Health is designed with physiotherapists to solve this problem. Its soft, forward-facing handles let you pull the rollator close to your body, supporting your core and helping you maintain a natural, upright posture while walking.
Traditional walkers can also be difficult to control, requiring finger strength that tires quickly. The Carbon Ultralight’s ergonomic design allows you to maneuver it using the palms of your hands instead, giving you better control with less effort making every step smoother and safer.
The World’s Lightest Rollator
The Carbon Ultralight Rollator eliminates the hassle of bulky, heavy walkers by weighing only 10.6 lbs. Its carbon frame folds quickly and fits easily into cars, trains, boats, and airplanes, making travel simple and stress-free.
The lightweight design also reduces strain when tackling everyday challenges such as climbing stairs, walking uphill, or lifting over curbs, giving you reliable support without the extra weight.
Built-In Seat for When You Need a Break
Walking, shopping, or traveling can take a lot of energy. The Carbon Ultralight Rollator includes a built-in seat so you can rest whenever you want, without searching for a bench or cutting your trip short.
Whether at the park, in a store, or waiting in line, you’ll always have a safe and comfortable place to sit. The handles also function as armrests, giving you extra support when sitting down or standing up.
Recommended by Physical Therapists
The Carbon Ultralight Rollator is recognized by physical therapists like Dr. Gretchen because it solves key problems found in standard walkers. Its 10.6 lb carbon frame is easy to lift and fold, the forward-facing handles encourage upright posture, and the shock-absorbing wheels reduce strain on the back and shoulders. With reliable brakes for safety, it provides stable support for maintaining mobility, and balance.
Select the Size That Suits You
The Carbon Ultralight is available in two seat widths to suit different user needs. The 16.5" Regular seat width offers a narrower frame that is easier to navigate through tight spaces and standard doorways. The 18.5" Wide seat width provides additional space and stability for users who prefer a broader seating area.
Key Features
World’s Lightest Rollator 10.6 lbs – Easy to lift, carry, and maneuver anywhere.
Carbon Fiber Frame (5x stronger than steel) – Ultra-durable yet featherlight for lasting confidence.
Forward-Facing Ergonomic Handles – Promotes upright posture and reduces strain on back and shoulders.
Shock-Absorbing Wheels & Frame Design – Smooth, comfortable ride on sidewalks, cobblestones, grass, and more.
Easy Folding & Compact Storage – Folds flat to just 9.8" wide, perfect for travel and small spaces.
Hidden Brake Cables with Reliable Braking System – Sleek design with safe, easy-to-use brakes.
Built-in Rest Seat – Take a break anytime, anywhere, without slowing down your adventure.
Walking Aid Recommended by Physical Therapists – Designed with input from experts to ensure comfort, safety, and proper posture.
Puncture-proof PUR/rubber, 7.9" diameter x 1.5" width
Warranty Information
Journey byACRE Carbon Ultralight Rollator includes a 2 years warranty starting from the original date of purchase.
Rollator Quick Start Guide Video
Warranty Information
Journey byACRE Carbon Ultralight Rollator includes a 2 years warranty starting from the original date of purchase.
Order Processing
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Condition of Returns
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
Final Sale Items
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries & Refused Shipments
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand. We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
Chargebacks & Disputes
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
Agreement & Disclaimer
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
Frequently Ask Question
ow much does the Carbon Ultralight Rollator weigh, and why does it matter?
The Carbon Ultralight Rollator weighs only 10.6 lbs (Regular) and 10.8 lbs (Wide). Its lightweight carbon fiber frame makes it easy to lift into cars, carry up stairs, and fold for storage. This helps users who struggle with heavy walkers maintain independence without relying on extra help.
What is the maximum weight capacity of this rollator?
The rollator supports up to 285 lbs, providing reliable stability and safety for most users. The carbon fiber frame is not only lightweight but also 5x stronger than steel, ensuring it can withstand daily use.
Is the rollator easy to travel with?
Yes. The rollator folds flat to just 9.8" wide, allowing it to fit into car trunks, airplane compartments, and train storage areas. Its compact and lightweight design makes it a great travel companion, whether for short trips or extended vacations.
What seat sizes are available, and how do I choose the right one?
The Carbon Ultralight comes in two options:
Regular (16.5") – Best for navigating tight spaces and narrow doorways.
Wide (18.5") – Provides extra seating space and stability for comfort.
Choosing depends on your body size and whether you prioritize maneuverability or seating comfort.
What kind of brakes does the rollator have?
It features a sleek design with hidden brake cables and a dependable braking system. The brakes are easy to engage, even for users with limited finger strength, and provide safe control on slopes, curbs, and uneven terrain.
Can I use this rollator outdoors on rough surfaces?
Yes. The rollator is equipped with shock-absorbing PUR/rubber wheels (7.9” diameter, 1.5” width) that provide stability and smooth movement over sidewalks, cobblestones, grass, and other outdoor surfaces, reducing strain on your hands, shoulders, and back.
Does the rollator have a seat, and how supportive is it?
Yes, it includes a built-in seat so you can rest anywhere whether shopping, traveling, or walking outdoors. The ergonomic handles double as armrests, giving you extra support when sitting down or standing up.
What warranty is included with the Carbon Ultralight Rollator?
The Journey byACRE Carbon Ultralight Rollator comes with a 2-year warranty starting from the original date of purchase. This covers manufacturer defects and gives you peace of mind about the product’s durability and quality.
Manufacturer-backed warranty
Journey byACRE Carbon Ultralight Rollator User Manual