Lightweight and Strong Design for Everyday Use
The Essentials Rollator is a lightweight and sturdy mobility aid designed for everyday use. It can support up to 300 pounds and has a comfortable 18-inch wide seat, with a seat height of 23 inches, making it a great fit for most people. Even though it's strong, the rollator itself weighs only 15 pounds, making it easy to move around and carry.
Essential Rollator Options
The Essentials line offers lightweight and functional mobility options for different needs. The Walker features 5" wheels and folds easily for travel. The Rollator adds 6" swivel wheels for better maneuverability, while the Compact Rollator is designed for easy folding and includes a shopping bag. For extra storage, the Shopping Rollator comes with a large bag, rear basket, and padded seat, providing simple and practical choices for everyday use.
Essentials Walker
The Essentials Walker is a lightweight and easy-to-use travel walker. It has 5-inch front wheels, a padded seat, a backrest, a cane holder, and a cup holder. You can adjust the height of the handles and seat to fit your needs. It folds up compactly for easy storage and can hold up to 300 lbs.
Essential Walker Brochure
Essential Rollator
This rollator has big 8-inch wheels that work well both indoors and outdoors. The handles are easy to grip, and you can adjust their height for extra comfort. The padded seat and backrest give you a comfortable place to sit, and there’s a storage bag under the seat for carrying your things.
Essentials Compact Rollator
The Essentials Compact Rollator is a lightweight and easy-to-use walker that offers comfort and convenience. It comes with a shopping bag, backrest, cane holder, and cup holder. You can adjust the handle and seat height for a better fit. It folds up compactly for easy storage and has 8-inch front wheels and 7-inch rear wheels. The rollator can support up to 300 lbs.
Essentials Shopping Rollator
The Essentials Shopping Rollator is a lightweight and easy-to-use walker designed for shopping. It comes with a large storage bag, a front swivel wheel, and an extra rear basket for additional storage. It also features a padded seat for comfort. The handles can be adjusted for height, and it folds up compactly for easy storage. The rollator has 8-inch front wheels and 7-inch rear wheels. The front bag holds up to 33 lbs, the rear bag up to 11 lbs, and the rollator itself supports up to 300 lbs.
Features and Benefits
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Adjustable Handle Height: Customizable for a more comfortable and ergonomic grip.
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Padded Seat and Backrest: Provides a comfortable resting spot when you need to sit during outings.
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Under-Seat Storage Bag: Conveniently stores personal items, keeping essentials close at hand.
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Easy-to-Use Locking Brakes: Ensures safety by securing the rollator in place when stationary.
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Tool-Free Assembly: Quick and simple setup, allowing you to start using it right away.
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Foldable Design: Makes it easy to store or transport when not in use.
Documents
Specification
Essential Rollator+ Storage Bag
| Seat height |
22" (55.88 cm) |
| Handle height range |
35" - 38" (89 - 96.5 cm) |
| Seat size |
15.5" x 13.5" (39.4 x 34.3 cm) |
| Distance between handles |
16.5" (42 cm) |
| Distance between wheels |
18.25" (46.4 cm) |
| Overall width |
24.75" (63 cm) |
| Overall length |
22.5" (57.15 cm) |
| Depth folded |
8" (20 cm) |
| Wheel diameters |
6" (15 cm) |
| Weight capacity |
300 lbs (136 kgs) |
| Rollator weight |
15.25 lbs (6.92 kgs) |
Essential Walker
| Seat size |
15.5" x 13.5" (39.4 x 34.3 cm) |
| Distance between handles |
16" (40.6 cm) |
| Distance between wheels |
18.5" (47 cm) |
| Overall width |
22.5" (57 cm) |
| Overall length |
20" (50.8 cm) |
| Depth folded |
5" (12.7 cm) |
| Wheel diameter (front) |
5" (12.7 cm) |
| Weight capacity |
300 lbs (136 kgs) |
| Walker weight |
12.8 lbs (5.8 kgs) |
Essential Compact Rollator
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Specifications |
| Seat height |
20" (51 cm) |
| Handle height range |
32" - 36.75" (81.3 - 93.4 cm) |
| Seat size |
17" x 8" (43.2 x 20.3 cm) |
| Distance between handles |
16" (40.6 cm) |
| Distance between wheels |
17" (43.2 cm) |
| Overall width |
24.5" (62.2 cm) |
| Overall length |
25" (63.5 cm) |
| Depth folded |
8" (20 cm) |
| Wheel diameter (front) |
8" (20 cm) |
| Wheel diameter (back) |
7" (17.75 cm) |
| Weight capacity |
300 lbs (136 kgs) |
| Rollator weight |
16.95 lbs (7.7 kgs) |
Essentials Shopping Rollator
| Feature |
Measurement |
| Seat height |
21" (53 cm) |
| Handle height range |
37" - 39.75" (94 - 101 cm) |
| Seat size |
14" x 9.5" (35.6 x 24 cm) |
| Distance between wheels |
13.75" (35 cm) |
| Overall width |
20.5" (52 cm) |
| Overall length |
28.25" (71.75 cm) |
| Depth folded |
12" (30.5 cm) |
| Wheel diameter (front) |
8" (20 cm) |
| Wheel diameter (back) |
7" (17.75 cm) |
| Weight capacity (front bag) |
33 lbs (15 kg) |
| Weight capacity (rear bag) |
11 lbs (5 kg) |
| Weight capacity |
300 lbs (136 kg) |
| Rollator weight |
18 lbs (8.2 kg) |
Warranty Information
- The Triumph rollator comes with a 2-year warranty for the frame, while all other components are covered for 1 year against material and workmanship defects.
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Eligible products may be returned within 7 days of delivery with prior return authorization.
Approved returns may be subject to:
- A 25% restocking fee
- Non-refundable outbound shipping charges
- Non-refundable white-glove delivery charges (if applicable)
- Return shipping costs paid by the customer
Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.
Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.
To request a return authorization, please contact:
support@firstclassmobility.com
Pre-Orders & Backorders
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
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Beds and mattresses
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Batteries and chargers
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All lifts (residential, vehicle, and patient lifts)
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Lift chairs, geri chairs, and patient room chairs
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Wheelchair cushions, support surfaces, and slings
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Mobility and Lift accessories
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Red light therapy devices
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All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here
Non-Returnable Accessories
Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.
For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.
Examples include, but are not limited to:
- Spare batteries
- Chargers
- Cup holders
- Storage bags
- Seat cushions
- Positioning supports
- Travel covers
- Replacement parts
- Other optional add-ons and upgrades
Missed Deliveries, Refused Shipments & Incorrect Addresses
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
