The Essentials Rollator is a lightweight and sturdy mobility aid designed for everyday use. It can support up to 300 pounds and has a comfortable 18-inch wide seat, with a seat height of 23 inches, making it a great fit for most people. Even though it's strong, the rollator itself weighs only 15 pounds, making it easy to move around and carry.
Essential Rollator Options
The Essentials line offers lightweight and functional mobility options for different needs. The Walker features 5" wheels and folds easily for travel. The Rollator adds 6" swivel wheels for better maneuverability, while the Compact Rollator is designed for easy folding and includes a shopping bag. For extra storage, the Shopping Rollator comes with a large bag, rear basket, and padded seat, providing simple and practical choices for everyday use.
Essentials Walker
The Essentials Walker is a lightweight and easy-to-use travel walker. It has 5-inch front wheels, a padded seat, a backrest, a cane holder, and a cup holder. You can adjust the height of the handles and seat to fit your needs. It folds up compactly for easy storage and can hold up to 300 lbs.
This rollator has big 8-inch wheels that work well both indoors and outdoors. The handles are easy to grip, and you can adjust their height for extra comfort. The padded seat and backrest give you a comfortable place to sit, and there’s a storage bag under the seat for carrying your things.
The Essentials Compact Rollator is a lightweight and easy-to-use walker that offers comfort and convenience. It comes with a shopping bag, backrest, cane holder, and cup holder. You can adjust the handle and seat height for a better fit. It folds up compactly for easy storage and has 8-inch front wheels and 7-inch rear wheels. The rollator can support up to 300 lbs.
The Essentials Shopping Rollator is a lightweight and easy-to-use walker designed for shopping. It comes with a large storage bag, a front swivel wheel, and an extra rear basket for additional storage. It also features a padded seat for comfort. The handles can be adjusted for height, and it folds up compactly for easy storage. The rollator has 8-inch front wheels and 7-inch rear wheels. The front bag holds up to 33 lbs, the rear bag up to 11 lbs, and the rollator itself supports up to 300 lbs.
The Triumph rollator comes with a 2-year warranty for the frame, while all other components are covered for 1 year against material and workmanship defects.
Warranty Information
Triumph covers the Essentials rollator with a two (2) year warranty on the frame. All other components are covered for one (1) year against defects in material and workmanship.
This warranty is valid for the original purchaser only and is not transferable. Triumph Mobility will not warranty any parts that have been damaged due to improper installation, modification, and/or misuse.
For warranty service, please return your rollator to your local dealer. Service charges are at the discretion of the dealer and are not the responsibility of Triumph Mobility.
Order Processing
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Condition of Returns
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
Final Sale Items
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries & Refused Shipments
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand. We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
Chargebacks & Disputes
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
Agreement & Disclaimer
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
Essential Walker Brochure
