Craftsmen (2) In (1) 550XL Carrier by Discover Your Mobility
The Discover Your Mobility Craftsmen (2) In (1) 550XL Carrier is built to make mobility transport easy and secure. It holds up to 400 pounds and features a 64.5" long and 33.25" wide platform. The ramp has a sturdy handle for simple folding and unfolding, plus tie-down straps with rubber-coated hooks that attach to any of the ten tie-down holes along the 4.25" tall ramp sides. The ramp can be quickly attached, even after the carrier is mounted on a vehicle, making setup quick and hassle-free.
Ramp Design for Easy Loading
The Craftsmen (2) In (1) 550 XL Carrier is a wheelchair and scooter carrier with a convenient two-section ramp that offers three positions for different needs. The first position lets the ramp fold flat onto the carrier, securely held by a spring pull pin for easy storage. In this flat position, the ramp stays self-stored when the carrier is folded up. The second position allows the ramp to stand upright, which secures it when holding a scooter or wheelchair in place.
Quick-Set Ratchet Tie Downs for Secure Transport
The Craftsmen (2) In (1) 550 XL Carrier includes a set of four quick-set ratchet tie-downs, each with a 2,000-pound capacity. These ratchet straps allow you to secure your scooter or wheelchair to the carrier in seconds. When you're ready to unload, an instant-release lever lets you remove all tension immediately, making loading and unloading quick and easy.
Note: The 2,000-pound capacity refers to the strength of the straps, not the carrier itself.
All-Weather Heavy-Duty Nylon Cover – Reliable Protection for Your Mobility Device
The Craftsmen (2) In (1) 550 XL includes a durable, all-weather heavy-duty nylon cover designed to protect your scooter or wheelchair from rain, snow, road debris, and harsh sunlight. Available in small, medium, and large sizes, this cover ensures a secure fit for different mobility devices. The large size is ideal for bigger 3- and 4-wheel scooters, while the medium size is the most common choice for power wheelchairs and mid-size scooters. The small size is best suited for lightweight, portable scooters. With this high-quality cover, your mobility device stays protected in any weather condition.
Features with Benefits
- Dual-Position Ramp: Allows flexibility with a folding ramp that’s easily adjustable to accommodate various loading needs.
- Secure Tie-Downs: Includes quick-set ratchet tie-downs for fast and secure attachment of wheelchairs or scooters.
- All-Weather Durability: Built with a durable powder coat to withstand outdoor conditions, protecting the carrier.
- Versatile Hitch Compatibility: Compatible with both Class III and IV hitches, enhancing vehicle compatibility.
- Space-Saving Foldable Design: Folds flat against the vehicle for easy storage and parking.
- Enhanced Visibility: Rear reflectors improve safety when driving at night.
- Strong Load Capacity: Supports heavy scooters or wheelchairs, offering a reliable transport solution.
- Quick-Release System: Enables easy unloading with a convenient lever that releases tension instantly.
Documents
Discover Mobility Craftsmen Product Manual
Specification
| Feature |
Specification |
| Capacity |
400 lbs |
| Length |
64.5" |
| Width |
33.25" |
| Max. Scooter Width |
32.5" |
| Max. Scooter Wheelbase |
57" |
| Installed Weight |
95 lbs |
| Hitch Height (Range) |
5" - 19" |
| Hitch Class |
(Three) III or (Four) IIVI |
For other information please check the product manual.
Warranty Information
- The Welter Weight Lift comes with a 12-month warranty, providing coverage for any manufacturing defects or issues that may arise during normal use within the first year of ownership.
Order Acknowledgment
Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.
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Payment Authorization
Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.
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Stock Verification
After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:
- An estimated restock date
- Alternative products
- A full refund upon request
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Order Updates
You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.
Order Cancellation Policy
We understand that plans can change. If you need to cancel your order, please review our cancellation policy below:
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Within 24 Hours: Orders can be canceled free of charge if requested within 24 hours of purchase.
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After 24 Hours: Once your order has been processed but not yet shipped, cancellation may be subject to a restocking or processing fee of 10-25%, depending on the manufacturer’s policy.
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Custom Orders: Orders for custom or made-to-order items cannot be canceled once processing has begun.
If you need to cancel your order, please contact us as soon as possible to avoid additional fees.
Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.
Refunds and Returns.
All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.
Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.
If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.
Returns
You can return your purchase within 30 days for a refund of the purchase price, excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:
- Be in unused condition
- Be returned in its original packaging
- Include all parts, accessories, and documentation
Products manufactured by these Vendors are Non-Returnable:
Company List
- AFIKIM
- Amico (custom order)
- Assured Comfort
- Circle Specialty
- Charme Tech - StarSleep
- Costcare
- Dawn House
- DeBug
- Discover Your Mobility
- Green Transporter
- Handicare
- Hooga Health
- Immersus
- Joerns Healthcare
- Medacure Inc
- ObboMed
- Pushpak Motors
- Prius Healthcare
- Pro Active Medical & Protekt Aire
- ROHO
- Scoota Trailer
- SleepSafe Beds
- Span America Mattresses
- Supracor
- Journey Health - The Perfect Sleepchair (custom-made to order)
- Wellell
- Vipamat
Product Categories that are Non-Returnable:
Non-Returnable Product Categories
- Adjustable Beds
- Hospital Beds - (cannot be returned - special order item)
- Mattresses (non-refundable, custom-ordered products)
- Red Light Therapy
- Wheelchair Cushions / Support Surfaces
- Specific Scooters and Wheelchair brands
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages. Except custom orders, most orders are dispatched within 1-3 business days and delivered within 4-8 business days.
Order delays are unavoidable and beyond First Class Mobility's control. Shipments from Canada also require border clearance, which may add to the wait time. We appreciate your patience and understanding and thank you for your business.
Please Read the Following
When you are purchasing from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:
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I understand I am to inspect the package upon delivery, and note and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
- I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
- I understand that products need to be returned unopened and unused. An additional restocking fee may occur.
- I understand that if my order has left the warehouse, I am unable to receive a full refund.
- I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.
Damages
Please inspect the packaging upon delivery. If you notice any damage, note it when signing for the shipment. If your item arrives damaged, email photos of the damage, box, and SKU, along with a brief description, to support@firstclassmobility.com. Freight damage must be reported within 24 hours with photos and videos, or the claim will not be valid. Exterior damage, including punctures, must also be reported within 24 hours.
Missed Delivery and Return Policy
IIf a scheduled delivery is missed due to the freight company's inability to deliver and the goods are returned to the sender, the customer will be responsible for:
- A 25% restocking and handling fee
- Outbound and return shipping costs
To avoid these charges, please ensure availability during the scheduled delivery window. If any issues arise, contact the freight company or our customer service team to reschedule promptly.
BOGO Promotions
In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.
All customers agree that they have read, understand, and agree to the terms and conditions above.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].
Warranty
All products are covered by the manufacturer’s warranty from the date of purchase, with terms varying by manufacturer. Please check individual product pages for details.
Damage must be reported immediately upon delivery. After the return period, any issues must be addressed directly with the manufacturer under their warranty terms.
We can provide proof of purchase and warranty details but are not responsible for repairs, replacements, or claims after the return period. Manufacturer warranties typically cover defects in materials or workmanship but exclude damage from normal use, wear and tear, or improper handling.
Chargebacks
Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
Contact support@firstclassmobility.com with any questions,
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