CostCare B120C Semi-Electric Homecare Hospital Bed

B120C Semi-Electric Homecare Hospital Bed | Easy Electric Adjustment with Manual Height Control

Manually lifting the head or legs of a traditional care bed can be tiring for both users and caregivers. The B120C removes this strain with its dual-motor semi-electric system, which raises the backrest up to 65° and the knee section up to 40° using a hand-held pendant. With just a button press, the bed adjusts smoothly to the right position for rest, care routines, or transfers. Caregivers can easily reposition users without physical effort.

Reliable Manual Height Adjustment

The B120C includes a manual crank system for adjusting the overall bed height. The crank, located at the foot of the bed, turns clockwise to raise or counterclockwise to lower the frame. This design keeps the bed usable even during power outages while allowing caregivers to set a comfortable working height for assistance, cleaning, or transfers.

Built for Daily Use with Strength and Safety in Mind

The B120C is constructed from powder-coated steel with a safe working load of 450 lbs, built to withstand daily operation and frequent adjustments. It includes six mattress retainers to keep the mattress securely in place and four casters, with two lockable wheels for stable positioning. A 9V battery backup port allows limited operation of the powered sections during power loss, keeping the bed functional in emergencies.

Features and Benefits

Electric Profiling with Manual Height Adjustment

Wire Mattress Platform for Comfort

Dual Motor System with Backup Battery

Split Frame Design for Easy Moving

Detachable Manual Hand Crank

Documents

CostCare B120C Semi-Electric Bed User Manual

CostCare B120C Semi-Electric Bed PDAC Letter

Specification

Limited Warranty

• The B120C Semi-Electric Homecare Hospital Bed comes with a limited 1 year warranty.

Limited One Year Warranty

This Costcare product is warranted to be free of defects in material and workmanship for one year of the original purchaser.
This device was built to exact standards and carefully inspected prior to shipment. This Limited One Year Warranty from the date of original purchase is an expression of our confidence in the material and workmanship of our products and our assurance to our customers for years of dependable services.

In the event of a defect covered by this warranty, Costcare will, at Costcare's option, repair or replace the device. The warranty provides only for replacement of defective parts and does not cover shipping and labor charges. Costcare's sole obligation and your exclusive remedy under this warranty are limited to such repair and/or replacement.

This warranty does not cover device failure due to the user misuse, abuse, negligence, or normal wear and tear. This warranty does not extend to non-durable components, such as rubber accessories, casters and grips, which are subject to normal wear and require periodic replacement.

This warranty shall not apply to serial numbered devices if the serial number has been removed, or altered, or defaced, or to defect or damages caused by unauthorized parts, attachments or repairs, negligence, operated by incorrect voltages, accident and circumstance beyond Costcare's control, or improper operation, maintenance or storage.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.