STRONGBACK Excursion 12 Lightweight Folding Transport Wheelchair with Ergonomic Back Support

Take Mobility to the Next Level with Posture-Supportive Design! The STRONGBACK 12 Lightweight Transport Wheelchair. Makes every trip feel easier, and more supported, with a 12" Rear wheels and 300 lbs capacity. Its perfect with the user's needed assistance by the caregiver.

Built with Strongback Mobility’s award-winning ergonomic design, this transport chair helps you stay upright and move naturally, reducing the fatigue that can come from slouching or long periods of sitting. It’s the ideal choice for anyone looking for a smoother, lighter, and more reliable way to stay mobile throughout the day.

Promotes Better Posture Every Time You Sit

Unlike standard transport chairs that often encourage slumping, the STRONGBACK 12 Lightweight Folding Transport Wheelchair uses patented STRONGBACK technology to follow the natural curve of your spine. The integrated lumbar support encourages a healthier seated position, making long rides or extended use easier and more manageable. The adjustable backrest allows users to fine-tune their support, creating a more natural and upright feel from the moment they sit down.

Easy to Lift, Fold, and Go

This ultra-lightweight transport wheelchair is made for travel. The STRONGBACK 12 Lightweight Folding Transport Wheelchair weighing in at just over 24.5 lbs (including all components), it folds down quickly and compactly perfect for loading into a trunk, taking on public transport, or storing at home.

The foldable frame and detachable footrests help reduce bulk, while the quick-fold mechanism makes packing up a one-person job.

Smooth Navigation Indoors and Outdoors

With 12-inch rear wheels and attendant brakes, the STRONGBACK 12 Lightweight Folding Transport Wheelchair is designed for smooth handling on a wide range of surfaces. From grocery store aisles to sidewalks and parking lots, this transport wheelchair rolls easily over bumps and transitions. The ergonomic push handles give caregivers better grip and control, while the rear braking system adds confidence and safety on slopes or ramps.

Built for Routine, Engineered to Endure

The STRONGBACK 12 Lightweight Folding Transport Wheelchair combines form and function with Strongback’s reputation for durability. Its sturdy aluminum frame and double crossbar support deliver reliable performance day after day, without adding extra weight. Whether you’re using it for daily appointments or occasional outings, this chair is made to go the distance.

Key Features

• Patented STRONGBACK ergonomic backrest for posture-friendly support

• Ultra-lightweight design (just 24 lbs total)
  

• 12-inch rear wheels for indoor and outdoor use

• Compact foldable frame for easy transport and storage

• Swing-away, detachable footrests for simple entry and exit

• Ergonomic push handles designed for comfort during long outings

• Desk-length armrests that slide under most tables and desks

• 300 lbs weight capacity for reliable support

Documents

STRONGBACK Excursion 12 User Manual

STRONGBACK Excursion 12 Spec Sheet

Specification

Warranty Information

• The STRONGBACK Excursion 12 Lightweight Transport Wheelchair comes with 5 years warranty on the frame and  12 months warranty for the parts.

Product Video

Warranty Information


Strongback Mobility USA LLC (“Strongback Mobility” or “First Class Mobility”) provides the following limited warranty to the original purchaser of each new Strongback Mobility wheelchair. The frame of your Strongback Mobility wheelchair is guaranteed against defects in manufacturing and materials for the applicable frame warranty period identified below. The seat, footrests and any other parts of any wheelchair are guaranteed against defects in manufacturing and materials for a period of twelve (12) months after purchase.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Eligible products may be returned within 7 days of delivery with prior return authorization.

Approved returns may be subject to:

• A 25% restocking fee
• Non-refundable outbound shipping charges
• Non-refundable white-glove delivery charges (if applicable)
• Return shipping costs paid by the customer

Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.

Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.

To request a return authorization, please contact:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility and Lift accessories 

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here 

Non-Returnable Accessories

Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.

For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.

Examples include, but are not limited to:

• Spare batteries
• Chargers
• Cup holders
• Storage bags
  
• Seat cushions
• Positioning supports
• Travel covers
• Replacement parts
• Other optional add-ons and upgrades

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.