Lightweight and Strong Design for Everyday Use
The Essentials Rollator is a lightweight and sturdy mobility aid designed for everyday use. It can support up to 300 pounds and has a comfortable 18-inch wide seat, with a seat height of 23 inches, making it a great fit for most people. Even though it's strong, the rollator itself weighs only 15 pounds, making it easy to move around and carry.
Essential Rollator Options
The Essentials line offers lightweight and functional mobility options for different needs. The Walker features 5" wheels and folds easily for travel. The Rollator adds 6" swivel wheels for better maneuverability, while the Compact Rollator is designed for easy folding and includes a shopping bag. For extra storage, the Shopping Rollator comes with a large bag, rear basket, and padded seat, providing simple and practical choices for everyday use.
Essentials Walker
The Essentials Walker is a lightweight and easy-to-use travel walker. It has 5-inch front wheels, a padded seat, a backrest, a cane holder, and a cup holder. You can adjust the height of the handles and seat to fit your needs. It folds up compactly for easy storage and can hold up to 300 lbs.
Essential Walker Brochure
Essential Rollator
This rollator has big 8-inch wheels that work well both indoors and outdoors. The handles are easy to grip, and you can adjust their height for extra comfort. The padded seat and backrest give you a comfortable place to sit, and there’s a storage bag under the seat for carrying your things.
Essentials Compact Rollator
The Essentials Compact Rollator is a lightweight and easy-to-use walker that offers comfort and convenience. It comes with a shopping bag, backrest, cane holder, and cup holder. You can adjust the handle and seat height for a better fit. It folds up compactly for easy storage and has 8-inch front wheels and 7-inch rear wheels. The rollator can support up to 300 lbs.
Essentials Shopping Rollator
The Essentials Shopping Rollator is a lightweight and easy-to-use walker designed for shopping. It comes with a large storage bag, a front swivel wheel, and an extra rear basket for additional storage. It also features a padded seat for comfort. The handles can be adjusted for height, and it folds up compactly for easy storage. The rollator has 8-inch front wheels and 7-inch rear wheels. The front bag holds up to 33 lbs, the rear bag up to 11 lbs, and the rollator itself supports up to 300 lbs.
Features and Benefits
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Adjustable Handle Height: Customizable for a more comfortable and ergonomic grip.
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Padded Seat and Backrest: Provides a comfortable resting spot when you need to sit during outings.
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Under-Seat Storage Bag: Conveniently stores personal items, keeping essentials close at hand.
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Easy-to-Use Locking Brakes: Ensures safety by securing the rollator in place when stationary.
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Tool-Free Assembly: Quick and simple setup, allowing you to start using it right away.
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Foldable Design: Makes it easy to store or transport when not in use.
Documents
Specification
Essential Rollator+ Storage Bag
| Seat height |
22" (55.88 cm) |
| Handle height range |
35" - 38" (89 - 96.5 cm) |
| Seat size |
15.5" x 13.5" (39.4 x 34.3 cm) |
| Distance between handles |
16.5" (42 cm) |
| Distance between wheels |
18.25" (46.4 cm) |
| Overall width |
24.75" (63 cm) |
| Overall length |
22.5" (57.15 cm) |
| Depth folded |
8" (20 cm) |
| Wheel diameters |
6" (15 cm) |
| Weight capacity |
300 lbs (136 kgs) |
| Rollator weight |
15.25 lbs (6.92 kgs) |
Essential Walker
| Seat size |
15.5" x 13.5" (39.4 x 34.3 cm) |
| Distance between handles |
16" (40.6 cm) |
| Distance between wheels |
18.5" (47 cm) |
| Overall width |
22.5" (57 cm) |
| Overall length |
20" (50.8 cm) |
| Depth folded |
5" (12.7 cm) |
| Wheel diameter (front) |
5" (12.7 cm) |
| Weight capacity |
300 lbs (136 kgs) |
| Walker weight |
12.8 lbs (5.8 kgs) |
Essential Compact Rollator
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Specifications |
| Seat height |
20" (51 cm) |
| Handle height range |
32" - 36.75" (81.3 - 93.4 cm) |
| Seat size |
17" x 8" (43.2 x 20.3 cm) |
| Distance between handles |
16" (40.6 cm) |
| Distance between wheels |
17" (43.2 cm) |
| Overall width |
24.5" (62.2 cm) |
| Overall length |
25" (63.5 cm) |
| Depth folded |
8" (20 cm) |
| Wheel diameter (front) |
8" (20 cm) |
| Wheel diameter (back) |
7" (17.75 cm) |
| Weight capacity |
300 lbs (136 kgs) |
| Rollator weight |
16.95 lbs (7.7 kgs) |
Essentials Shopping Rollator
| Feature |
Measurement |
| Seat height |
21" (53 cm) |
| Handle height range |
37" - 39.75" (94 - 101 cm) |
| Seat size |
14" x 9.5" (35.6 x 24 cm) |
| Distance between wheels |
13.75" (35 cm) |
| Overall width |
20.5" (52 cm) |
| Overall length |
28.25" (71.75 cm) |
| Depth folded |
12" (30.5 cm) |
| Wheel diameter (front) |
8" (20 cm) |
| Wheel diameter (back) |
7" (17.75 cm) |
| Weight capacity (front bag) |
33 lbs (15 kg) |
| Weight capacity (rear bag) |
11 lbs (5 kg) |
| Weight capacity |
300 lbs (136 kg) |
| Rollator weight |
18 lbs (8.2 kg) |
Warranty Information
- The Triumph rollator comes with a 2-year warranty for the frame, while all other components are covered for 1 year against material and workmanship defects.
Order Acknowledgment
Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.
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Payment Authorization
Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.
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Stock Verification
After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:
- An estimated restock date
- Alternative products
- A full refund upon request
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Order Updates
You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.
Order Cancellation Policy
We understand that plans can change. If you need to cancel your order, please review our cancellation policy below:
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Within 24 Hours: Orders can be canceled free of charge if requested within 24 hours of purchase.
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After 24 Hours: Once your order has been processed but not yet shipped, cancellation may be subject to a restocking or processing fee of 10-25%, depending on the manufacturer’s policy.
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Custom Orders: Orders for custom or made-to-order items cannot be canceled once processing has begun.
If you need to cancel your order, please contact us as soon as possible to avoid additional fees.
Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.
Refunds and Returns.
All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.
Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.
If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.
Returns
You can return your purchase within 30 days for a refund of the purchase price, excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:
- Be in unused condition
- Be returned in its original packaging
- Include all parts, accessories, and documentation
Products manufactured by these Vendors are Non-Returnable:
Company List
- AFIKIM
- Amico (custom order)
- Assured Comfort
- Circle Specialty
- Charme Tech - StarSleep
- Costcare
- Dawn House
- DeBug
- Discover Your Mobility
- Green Transporter
- Handicare
- Hooga Health
- Immersus
- Joerns Healthcare
- Medacure Inc
- ObboMed
- Pushpak Motors
- Prius Healthcare
- Pro Active Medical & Protekt Aire
- ROHO
- Scoota Trailer
- SleepSafe Beds
- Span America Mattresses
- Supracor
- Journey Health - The Perfect Sleepchair (custom-made to order)
- Wellell
- Vipamat
Product Categories that are Non-Returnable:
Non-Returnable Product Categories
- Adjustable Beds
- Hospital Beds - (cannot be returned - special order item)
- Mattresses (non-refundable, custom-ordered products)
- Red Light Therapy
- Wheelchair Cushions / Support Surfaces
- Specific Scooters and Wheelchair brands
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages. Except custom orders, most orders are dispatched within 1-3 business days and delivered within 4-8 business days.
Order delays are unavoidable and beyond First Class Mobility's control. Shipments from Canada also require border clearance, which may add to the wait time. We appreciate your patience and understanding and thank you for your business.
Please Read the Following
When you are purchasing from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:
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I understand I am to inspect the package upon delivery, and note and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
- I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
- I understand that products need to be returned unopened and unused. An additional restocking fee may occur.
- I understand that if my order has left the warehouse, I am unable to receive a full refund.
- I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.
Damages
Please inspect the packaging upon delivery. If you notice any damage, note it when signing for the shipment. If your item arrives damaged, email photos of the damage, box, and SKU, along with a brief description, to support@firstclassmobility.com. Freight damage must be reported within 24 hours with photos and videos, or the claim will not be valid. Exterior damage, including punctures, must also be reported within 24 hours.
Missed Delivery and Return Policy
IIf a scheduled delivery is missed due to the freight company's inability to deliver and the goods are returned to the sender, the customer will be responsible for:
- A 25% restocking and handling fee
- Outbound and return shipping costs
To avoid these charges, please ensure availability during the scheduled delivery window. If any issues arise, contact the freight company or our customer service team to reschedule promptly.
BOGO Promotions
In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.
All customers agree that they have read, understand, and agree to the terms and conditions above.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].
Warranty
All products are covered by the manufacturer’s warranty from the date of purchase, with terms varying by manufacturer. Please check individual product pages for details.
Damage must be reported immediately upon delivery. After the return period, any issues must be addressed directly with the manufacturer under their warranty terms.
We can provide proof of purchase and warranty details but are not responsible for repairs, replacements, or claims after the return period. Manufacturer warranties typically cover defects in materials or workmanship but exclude damage from normal use, wear and tear, or improper handling.
Chargebacks
Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
Contact support@firstclassmobility.com with any questions,
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