Amigo TravelMate Mobility Scooter

Introducing the Amigo TravelMate Mobility Scooter – your passport to convenience and mobility on the go. Engineered by Amigo, a trusted name in the mobility industry, this scooter combines compact design with advanced features to redefine the way you travel.

Need a travel-friendly and durable folding mobility scooter?

MANUAL PDF

BROCHURE PDF

 Specifications

Warranty Information

• AMI will repair or replace any part found to be defective in materials or workmanship under normal use. For certain warranty repairs, AMI may utilize factory-remanufactured parts instead of new ones. Replacement parts under warranty are covered for the remaining duration of the Amigo unit's warranty. Labor costs are covered under warranty for the first 60 days of ownership.

Product Video

General Warranty Provisions

Amigo Mobility International, Inc. (AMI) warranties the original, completed Amigo it manufactures only to the original owner. If a warranty card or proof of purchase is not received, the warranty begins on the date the Amigo was shipped.

Warranty Exclusions: The warranties do not cover failure of any part or accessory due to:

Shipping damage
Abuse, misuse, accidental damage, or acts of nature
Exceeding the specified weight capacity of the model
Improper installation or opening sealed components
Modifying the Amigo or installing accessories not authorized by AMI
Warranty Coverage:

General Repair/Replacement: AMI will repair or replace parts that are defective in material or workmanship under normal use. For some warranty repairs, AMI may use factory-remanufactured parts instead of new parts. Warranty replacement parts are covered for the remainder of the Amigo unit's warranty. Labor costs are covered for the first 60 days of ownership.

Structural Components: Platform, frame, and seat post have a limited lifetime warranty (seven years).

Main Components: Controller, charger, motor, and transaxle have a two-year warranty.

Seats and Other Components: Covered for one year (cuts and tears in seats are not covered).

Batteries: Batteries supplied by AMI have a one-year warranty (freight not included after six months). Batteries carry Amigo brand labels.

Exclusions: Damage caused by moisture, spillage, or leakage is not covered.

Lithium-Ion Batteries:

Warranty period is 60 months, starting from when the Amigo healthcare model or batteries are shipped from the AMI factory. The serial number of the unit or date code on the battery is required.
Warranty covers defects in workmanship and material.
Warranty applies if a fully recharged battery has less than 50% of its rated capacity under normal operating/charging conditions within the 60-month period.
Lithium-ion batteries must be returned to AMI for testing to confirm warranty conditions are met.
Repair/Replacement Process: AMI will repair or replace products/parts found to be defective under warranty at their factory in Bridgeport, Michigan.

If inspection shows the returned part or unit is fully functional or inoperable for a non-warranty reason, it will be returned at the owner's expense.
Parts Purchased Separately/Rebuilt Units: These carry a one-year warranty against defects in material and workmanship.

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

• In stock: Your order will be prepared and shipped.

• Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.