Emerald Supply Icruise Manual Wheelchair

Icruise Standard Wheelchair

Discover the iCruise Standard Manual Wheelchair by Emerald Supply – a top-quality mobility aid designed for comfort and support. Built with a strong slide tube and silver vein steel frame, this wheelchair is durable and comes in five widths ranging from 16" and upto 24" that can hold up to 450 pounds. Despite its strength, it is lightweight for easy portability. The advanced dual axle design ensures smooth control and easy seat height adjustment to hemi-level, making maneuvering simple.

With extra padding for added comfort, the iCruise Standard Manual Wheelchair provides a reliable and comfortable experience for anyone needing dependable mobility assistance.

Features and Benefits

• Dual axle for effortless adjustment of seat height to hemilevels ranging from 16″-20″.
• Elevating leg rests with a pneumatic piston offer infinite positioning for optimal comfort.
• Slide tube crafted from powder-coated silver vein steel frame ensures durability and style.
• Comfortable vinyl upholstery, resistant to mildew, is easy to clean for hassle-free maintenance.
• Removable desk armrests, padded and upholstered, enhance user comfort and convenience.
• Includes elevating leg rests featuring padded calf pads for added support.
• Precision sealed wheel bearings in both front and rear wheels guarantee enduring performance.
• Convenient push-to-lock wheel locks for secure positioning.
• Composite handrims paired with 24” solid urethane tires for a smooth ride.
• Stable 8″ x 1″ solid PVC front casters ensure reliable mobility.

Essential Features

✔ Detachable padded armrest
✔ Detachable and swing away footrest
✔ Deluxe padded vinyl upholstery with heavy-duty inner, flame retardant, and mildew resistant
✔ 24″ Composite Mag wheels
✔ Push-to-lock wheel locks

Icruise Standard Documents

Icruise Standard Wheelchair Manual

Icruise Standard Wheelchair Brochure

Product Specification

Warranty Information

• Offers a 3-year warranty against defects in materials and workmanship for the original purchaser. 

LIMITED WARRANTY


The Manufacturer warrants to the original user (Customer) all products manufactured by the
Manufacturer to be free from defects in material and workmanship under normal use and
service for a period as specified below. If such a defect appears and Customer has given
immediate written notification of same, the Manufacturer shall replace or repair such part at
the Manufacturers option. The Manufacturer will require the return of the defective part to
establish the claim. The Manufacturer’s obligation under this warranty shall be limited to said
replacement and/or repair. Installation and freight costs for replaced or repaired items remain
the responsibility of the Customer. This warranty does not cover failure due to negligence,
accident, deliberate abuse, nor improper installation and/or maintenance. Modifications made
to products (including modifications without the expressed written consent of the
Manufacturer) shall void this warranty in its entirety. NO FURTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE NOT SPECIFIED HEREIN, ARE MADE BY THE MANUFACTURER, AND
THIS WARRANTY SETS FORTH THE FULL EXTENT OF THE LIABILITY ARISING FROM THE
MANUFACTURE, USE OR SALE OF THE PRODUCTS AND MATERIALS SOLD HEREUNDER. No
allowances will be made for delays or loss of profit, nor for any other special, indirect or
consequential damages or injuries, whether based on tort or contract.
Applicable warranty periods commencing from date of shipment from ES are as follows:
Welds ………………………………………………………......................... 15 years
Electrical & Mechanical components ….………………………….…. 5 years
All other components …………………………………………….………….. 1 year

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.