Transfer Bench – Safe, Slip-Resistant Bath Transfers with Adjustable Height & Reversible Backrest
The ProBasics Transfer Bench helps make getting in and out of the bathtub safer and less stressful. Its wide, slip-resistant seat with drainage holes prevents sliding, while the strong aluminum frame and suction-cup feet keep the bench stable during use.
The adjustable height and reversible backrest let users set it up for their exact needs, making bathing more comfortable and reducing the risk of falls. This simple solution adds safety, comfort, and confidence for everyday bathing.
Key Features
Lightweight & Durable – Sturdy anodized aluminum frame is corrosion-proof.
Slip-Resistant Design – Textured blow-molded bench and back with drainage holes reduce slipping.
Stable & Secure – Wide-based tips with suction cups provide extra stability.
Adjustable Fit – Easy snap-button leg adjustments in 1" increments.
Reversible Setup – Converts quickly for left or right hand transfers.
Quick Assembly – Tool-free assembly for convenience.
The ProBasics Lightweight Aluminum Transfer Bench comes with limited lifetime warranty on frame and 1 year warranty on parts.
Warranty Information
The ProBasics Lightweight Aluminum Transfer Bench comes with limited lifetime warranty on frame and 1 year warranty on parts.
Order Processing
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Condition of Returns
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
Final Sale Items
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries & Refused Shipments
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand. We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
Chargebacks & Disputes
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
Agreement & Disclaimer
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
Frequently Ask Question
Is the Cryostar a medical device?
No. The Cryostar is supplied for wellness and performance recovery use in commercial environments. It is not marketed or certified as a medical device.
Does the Cryostar use liquid nitrogen?
Yes. The Cryostar uses liquid nitrogen (LN₂) as part of an indirect cooling system, where chamber air is cooled without direct contact between the user and nitrogen gas.
How much nitrogen is used per session?
Typical consumption is approximately 3–5 liters per session of about 3 minutes (≈ 0.8–1.3 gallons). Actual usage may vary based on nitrogen pressure, ambient conditions, and operational practices.
Is staff supervision required during sessions?
Yes. The Cryostar is designed for operator-controlled, supervised sessions. Trained staff should manage session parameters and monitor users throughout each session.
How long are typical cryotherapy sessions?
Session duration is controlled by the operator and typically lasts a few minutes in professional settings. Exact session length is determined by facility protocols and manufacturer guidance.
How is the Cryostar shipped and delivered?
The Cryostar is shipped via commercial freight. Delivery coordination is arranged prior to shipment, and installation guidance may be available depending on location and configuration.
ProBasics Transfer Bench User Manual