ComfyGO Z-4 Ultra-Light Electric Mobility Scooter

Looking for an affordable mobility scooter with lightweight convenience? Discover the Z-4 Lightweight Portable Mobility Scooter from ComfyGO! Designed with a sleek four-wheel structure, this scooter offers enhanced stability and durability, making it perfect for users of all ages. Experience effortless mobility with the Z-4, your ideal companion for easy and reliable transportation

Z-4 Ultra-Light Quick-Detach Frame

The ComfyGO Ultra-Light Electric Mobility Scooter is a sleek and compact scooter 4 wheel mobility scooter designed for easy disassembly, allowing users to break it down for convenient transport and storage effortlessly. 

With its quick-detach frame, the heaviest piece weighs just 30 lbs, ensuring swift assembly or disassembly in under 30 seconds. The Z-4 boasts a maximum capacity of 350lb, providing robust support while reaching a maximum speed of 5mph. 

All-Terrain Performance

The Z-4 ​​mobility scooter offers simple and intuitive controls, designed for comfortable use with either the left or right hand. Powered by a 250W bridge motor, it delivers exceptional performance across various terrains. The intelligent electromagnetic braking system ensures reliable stopping capabilities, providing a safe and smooth driving experience. Enhanced visibility is guaranteed with the inclusion of front upper and lower dual headlights, making the Z-4 ​​a practical and versatile choice for your mobility needs.

Customize Your Scooter

The Z-4 ​​mobility scooter is designed for ultimate portability, easily detaching into six pieces to fit even the smallest car trunks. With two interchangeable color accents to choose from, you can personalize your scooter and change its appearance to suit your style. The Z -4 also features an adjustable-width super seat, specifically developed for optimal comfort. Experience the perfect combination of convenience, customization, and comfort with the Z-4 ​​mobility scooter.

Airline & Cruise Approved

The Z-4 ​​mobility scooter offers two lightweight battery options to suit your needs: the 12AH and 30AH lithium-ion batteries. The 12AH battery is airline and cruise approved, providing a range of up to 13 miles, while the 30AH battery offers an extended range of up to 30 miles but is not airline approved. Designed for user convenience, both batteries can be charged while installed in the scooter or independently, ensuring uninterrupted mobility and ease of use. Choose the Z-4 ​​for a versatile and adaptable mobility solution tailored to your requirements.

Documents

User manual

Z-4 Ultra-Light Electric Mobility Scooter Specifications

Warranty

3-year warranty for the frame
1-year warranty for motor and electronics
6 months for batteries

Z-4 Electric Scooter FAQ

1. Does my scooter arrive fully assembled?
   Your scooter will arrive almost fully assembled. You will need to attach a few remaining parts.
2. Can my scooter go on an airplane or cruise?
   Yes. The 12AH (288WH) lithium-ion battery is approved by most airlines and cruise lines. Confirm with the airline or cruise line before traveling.
3. I’ve run out of battery. Can I push my scooter?
   Yes. To push the Z-4, turn off the power and disengage the motor by pulling the levers into the unlocked position, enabling free-wheel mode.
4. Does the armrest raise?
   Yes. Both armrests can raise for easier access and closer positioning to a table.
5. How do I charge the battery?
   You can charge the battery directly. Charging takes 6-8 hours for a fully empty battery, less for a partially charged one. Unplug the charger once fully charged.
6. Does my scooter come with a warranty?
   Yes. The Z-4 scooter includes a 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
7. Can I use my scooter on dirt and grass?
   Yes. The Z-4 can easily handle low grass and compacted dirt surfaces.
8. Where can I find the serial number of my scooter?
   The serial number is located on the frame near the footrest, in the product manual, and on the shipping box.

Product Video

Warranty Information

By our warranty agreement, all new products come with a limited warranty. Batteries are covered by a six-month warranty, while spare parts have a one-year warranty. However, the limited warranty does not cover labor costs or device malfunctions caused by the owner's misuse or negligence. It also excludes non-durable components and parts subject to normal wear and tear that may need replacement over time, such as rubber materials, accessories, wheels, brakes, and plastic parts. All warranty claims require proof of purchase and the serial number.
Please note that the warranty does not cover the following conditions:
Functional problems: Issues related to normal use and aging, such as surface coating, plating, or natural fading of resins.
Replacement of consumable materials: Items like tires, fuses, plastic parts, glass parts, lubricants, etc., due to wear and tear.
Service fees: Any fees for inspection, adjustment, oil changes, or cleaning services.
Dealer-performed maintenance: Fees for service and maintenance performed by dealers as specified by our factory.
Unauthorized maintenance: Costs for maintenance at unauthorized service centers.
Failure to check issues: If you fail to regularly check and address issues outlined in section 7 of the user manual.
Improper maintenance: If incorrect or improper maintenance is performed.
Unauthorized repairs: Maintenance or repairs conducted by unauthorized personnel.
Improper use: Operating the product outside of the recommended guidelines in the manual, including overloading the scooter.
Modifications: Any unauthorized modifications made to the wheelchair.
External factors: Damage caused by external elements such as soot, chemicals, bird droppings, acid rain, flying debris, metal powder, etc.
Natural disasters: Damage resulting from events such as typhoons, floods, fires, earthquakes, or other natural disasters.

Order Acknowledgment

Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

• Payment Authorization
  Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

• Stock Verification
  After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

  • An estimated restock date
  • Alternative products
  • A full refund upon request

• Order Updates
  You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Cancellations (Before Order Ships)

If you need to cancel your order, please contact us as soon as possible. While we strive to accommodate cancellations, please note that if your order has already been processed with the manufacturer but has not yet shipped, the manufacturer may charge a processing fee. Any such fees will be deducted from your refund.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price,  excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

• Be in unused condition
• Be returned in its original packaging
• Include all parts, accessories, and documentation
  

Products manufactured by these Vendors are Non-Returnable:

Company List

• AFIKIM
  
• Amico (custom order)
• Assured Comfort
• Circle Specialty
• Charme Tech - StarSleep
• Costcare
• Dawn House
  
• DeBug
• Discover Your Mobility
• Green Transporter
• Handicare
• Hooga Health 
• Immersus
• Medacure Inc
  
• ObboMed
• Pushpak Motors
• Prius Healthcare
• Pro Active Medical & Protekt Aire
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Span America Mattresses 
• Supracor
• Journey Health - The Perfect Sleepchair (custom-made to order)
• Wellell
• Vipamat

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
• Red Light Therapy
• Wheelchair Cushions / Support Surfaces
• Specific Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. Except custom orders, most orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays are unavoidable and beyond First Class Mobility's control. Shipments from Canada also require border clearance, which may add to the wait time. We appreciate your patience and understanding and thank you for your business.

Please Read the Following

When you are purchasing from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and note and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging upon delivery. If you notice any damage, note it when signing for the shipment. If your item arrives damaged, email photos of the damage, box, and SKU, along with a brief description, to support@firstclassmobility.com. Freight damage must be reported within 24 hours with photos and videos, or the claim will not be valid. Exterior damage, including punctures, must also be reported within 24 hours.

Missed Delivery and Return Policy

IIf a scheduled delivery is missed due to the freight company's inability to deliver and the goods are returned to the sender, the customer will be responsible for:

• A 25% restocking and handling fee
• Outbound and return shipping costs

To avoid these charges, please ensure availability during the scheduled delivery window. If any issues arise, contact the freight company or our customer service team to reschedule promptly.

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty

All products are covered by the manufacturer’s warranty from the date of purchase, with terms varying by manufacturer. Please check individual product pages for details.

Damage must be reported immediately upon delivery. After the return period, any issues must be addressed directly with the manufacturer under their warranty terms.

We can provide proof of purchase and warranty details but are not responsible for repairs, replacements, or claims after the return period. Manufacturer warranties typically cover defects in materials or workmanship but exclude damage from normal use, wear and tear, or improper handling.

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.