Journey UPWalker Premium Lite – Upright Posture Walker
Struggling with mobility or poor posture while walking? The UPWalker Premium Lite by Journey Health was made to solve that problem. It supports an upright walking posture, helps you move more naturally, and adds features to make everyday use safer, and easier.
The Journey UPWalker Premium Lite walker weighs only 18.5 lbs, making it easy to lift, fold, and transport wherever you go. It’s built tough—supporting users up to 300 lbs. It’s the perfect balance of strength and portability.
From Posture Support to Recovery Aid
The Journey UPWalker Premium Lite is ideal for anyone who wants to walk upright and reduce slouching or hunching. Whether you're seeking extra support while staying independent, recovering from surgery, or managing a condition that affects mobility, this walker is designed with your needs in mind. It's also a great choice for caregivers who want a safe, reliable solution for their loved ones. Its adjustable armrest from 34.5" - 45.5" height, with a user height range of 4'10" to 6'1".
Smooth and Safe to Use
The Journey UPWalker Premium Lite helps you walk upright and feel more stable, indoors or outdoors. It features adjustable armrests for better posture, lockable brakes for safety, a seat for resting, and multi-terrain wheels that roll smoothly on different surfaces. It’s a simple, safe, and supportive walker designed to help you move with confidence.
Built-in Lights, Dual Storage, and Cup Holder
The UPWalker Premium Lite features two motion-activated LED lights that automatically turn on in low light, making nighttime walks to the bathroom, kitchen, or outdoors safer.
It includes two convenient storage bags: a quick-access luxury bag near the handles for personal items and a discreet under-seat bag for larger or private belongings. A built-in cup holder is also included, ideal for carrying a coffee, water bottle, or tea while keeping your hands free and avoiding spills.
Key Features
Larger Wheels: 10” front wheels and 8” rear wheels for a smoother ride and better stability, even over bumps.
Foldable Wheels: Easier to store and transport.
Built-in Lights: Motion-activated lights for safer walking at night—perfect for trips to the bathroom or evening walks.
Comfort Pads: Removable and washable pads on armrests for added support during longer walks.
Dual Storage Bags:
Easy-access luxury bag near the handles.
Discreet under-seat bag for additional storage.
Reversible Backrest: Provides support to either the mid-back or lower back.
Cup Holder: Convenient for carrying coffee, water, or a drink on the go.
Compact and Versatile: Fits users from 4’10” to 6’1” while remaining lightweight and easy to maneuver.
The Journey UPWalker Premium Lite comes with a 12-month warranty from the date of purchase against manufacturing defects. Misuse or Damage is not covered.
Warranty Information
The Journey UPWalker Premium Lite V2 comes with a 12-month warranty from the date of purchase against manufacturing defects. Misuse or Damage is not covered.
Order Processing
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Condition of Returns
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
Final Sale Items
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries & Refused Shipments
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand. We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
Chargebacks & Disputes
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
Agreement & Disclaimer
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
Journey UPWalker Premium Lite V2 FAQ's
What is the Journey UPWalker Premium Lite V2 designed for?
The UPWalker Premium Lite V2 is designed to help users walk upright, improve posture, and feel more stable both indoors and outdoors. It's ideal for those recovering from surgery, managing mobility conditions, or simply looking for better support while walking.
How much does the UPWalker Premium Lite V2 weigh?
The walker weighs only 18.5 lbs, making it lightweight and easy to lift, fold, and transport.
What is the weight capacity of the UPWalker Premium Lite V2?
It can safely support users up to 300 lbs, combining strength with portability.
What height range does the UPWalker Premium Lite V2 accommodate?
This upright walker is suitable for users between 4’10” and 6’1” tall, making it versatile for a wide range of individuals.
Are the wheels suitable for outdoor and indoor use?
Yes, the Premium Lite V2 features 10” front and 8” rear wheels that are designed for multi-terrain use, providing a smooth and stable ride over different surfaces.
Does the UPWalker Premium Lite V2 have built-in lights?
Yes, it includes two motion-activated LED lights that automatically turn on in low light to improve nighttime visibility and safety.
What storage options are included with this walker?
The walker comes with two storage bags: a quick-access luxury bag near the handles and a discreet bag under the seat for larger or private items.
Are the armrests adjustable and padded?
Yes, the armrests are height-adjustable for better posture and come with removable, washable comfort pads for added support during longer walks.
What warranty comes with the UPWalker Premium Lite V2?
The walker includes a 12-month warranty covering manufacturing defects from the date of purchase. Misuse or accidental damage is not covered.
Journey UPWalker Premium Lite User Manual