The Journey UPWalker Premium Lite Upright Walker revolutionizes the experience of upright walking, offering a blend of natural mobility, comfort, and enhanced support.
Designed with the needs of those facing mobility challenges in mind, this walker aims to alleviate pain and fatigue, providing a safer and more enjoyable walking experience. Its user-friendly features make it an ideal companion for seniors, individuals with disabilities, and anyone seeking a reliable walking aid.
The Journey Upwalker 200 Premium combines innovation and convenience for your mobility needs. It features a patented design for enhanced safety and stability, and it comes fully assembled for immediate use. The height-adjustable settings and lockable brakes allow for customized comfort, while the dual sets of adjustable, removable padded armrests and assist handles adapt to various preferences. The larger, softer wheels ensure a smooth ride on different terrains, and motion-activated lights provide visibility for safe navigation anytime. Additionally, a comfortable backrest and seat offer rest when needed, and a storage basket keeps personal items within easy reach.
Key Features
☑ Enables User to Stand Fully Upright ☑Arrives Fully Assembled ☑Lightweight - Only 18.5 lbs. ☑Smaller - for Narrow Openings - Just 25.3 inches Wide! ☑Maneuvers in Tight Spaces ☑Adjustable-Height Handles and Armrests - 34.5-45.5-inches ☑For Users: 4'10" to 6'1" - Tall ☑Get up Easier with Sit-To-Stand Handles ☑Comfortable Fabric Seat - 18"W x 10" D ☑Lockable Brakes for Stopping and Resting ☑Stylish European Design with Ergonomic Features ☑Sturdy Frame with Large, Softgrip Wheels (10-in. Front and 8-in. Rear) ☑Folds Easily for Transport or Storage
☑ 1-year warranty for the original purchase. ☑ 6-month warranty for the components and accessories
Warranty Information
☑ 1-year warranty for the original purchase.
☑ 6-month warranty for the components and accessories
Order Processing
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Condition of Returns
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
Final Sale Items
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries & Refused Shipments
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand. We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
Chargebacks & Disputes
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
Agreement & Disclaimer
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
Journey UpWalker H200 FAQ's
What is the UPWalker?
The UPWalker is a revolutionary new mobility product that enables users to walk upright in a safer, more secure posture as compared to traditional walkers and rollators that cause users to hunch over.
What are benefits of the UPWalker?
The UPWalker improves mobility and increases independence for the elderly and mobility challenged, including users with neurological, orthopedic, cardiovascular and other health disorders. According to clinical research, the unique design of the UPWalker reduces pain in the wrists, back and leg joints as compared to traditional walkers, and the upright position enables the user to walk farther with less effort.
What makes the Journey UpWalker 200 Premium Lite different from a traditional walker?
The Journey UpWalker 200 Premium Lite allows users to walk in an upright position, reducing slouching, back pain, and fatigue commonly experienced with traditional walkers.
Who is the Journey UpWalker 200 Premium Lite best suited for?
It’s ideal for seniors, individuals with disabilities, or anyone experiencing mobility challenges who wants a safer, more comfortable walking aid.
Does the walker come fully assembled?
Yes, the UpWalker 200 Premium Lite arrives fully assembled and ready for immediate use.
Is the height of the walker adjustable?
Absolutely. Both the handles and armrests are height-adjustable, accommodating users from 4'10" to 6'1".
Can I use this walker indoors and outdoors?
Yes. The 10-inch front and 8-inch rear wheels are designed for multi-terrain use, allowing smooth navigation both indoors and outdoors.
How wide is the walker, and will it fit through standard doorways?
The walker is only 25.3 inches wide, making it suitable for narrow openings and tight spaces.
Is there any storage included?
Yes, it includes a convenient storage basket to keep personal belongings easily accessible.
What kind of warranty does the Journey UpWalker 200 offer?
It includes a 1-year warranty for the original purchase and a 6-month warranty for components and accessories.
