Wellell Domus 3 Alternating Pressure Redistribution Mattress System

Domus 3 Alternating Pressure Redistribution Mattress System by Wellell

The Domus 3 Alternating Pressure Redistribution System by Wellell offers significant benefits for patients at moderate to high risk of pressure injuries. By combining alternating pressure redistribution and static therapy modes, it ensures continuous and effective pressure relief, reducing the risk of developing pressure injuries. The system’s ability to adjust pressure firmness based on the patient’s weight distribution promotes optimal comfort and support, enhancing overall patient well-being. This mattress system can carry up to 440lbs capacity and with 20 cells and have a 

Domus 3 Dual Therapy Mode Pressure Redistribution System

The Domus 3 Alternating Pressure Redistribution System helps keep patients comfortable by combining alternating and static therapy to relieve pressure and reduce the risk of pressure injuries. It features a low-pressure alert to ensure patient safety and a weight indicator dial for easy adjustment to match the patient’s needs. The system also wicks away moisture, helping to keep the skin dry and comfortable while maintaining firm support. This all leads to better comfort, skin protection, and a reduced risk of pressure injuries for the patient.

Foam Base Pocket
Foam base pocket located under the mattress allows caregivers to insert additional foam to improve stability.

Top Cover
The top cover is made with welded seams (high frequency induction hardening®) to avoid fluid ingression.

Dual Therapy Mode
Provide Static mode for enhanced patient immersion, Alternate mode for allowing pressure redistribution.

Prioritize Patient Safety
Visual signals are used to provide low-pressure alarms to alert caregivers in case of failure.

Features and Benefits

• Alternating Pressure Modes: Provides effective pressure relief to help prevent bedsores and improve patient comfort.
• Lightweight Design: Weighs only 15.2 lb, making it easy for caregivers to handle and transport.
• Cell-on-Cell Design: Offers continuous pressure support, even during power outages, to prevent bottoming out.
• Quick Connector: Easily switches to constant pressure mode for hassle-free transportation.
• Durable Cover: Made with water-resistant and vapor-permeable material, enhancing hygiene and comfort.
• Welded Seams: Prevents fluid ingression, maintaining the mattress’s integrity and cleanliness.
• Safety Alarms: Equipped with visual and audible alarms to alert caregivers about any issues, ensuring patient safety.

Documents

Wellell Domus 3 Product Brochure

Domus 3 Specifications

Warranty Information

• Most products on our Wellell website come with a 12-month warranty against manufacturing defects.

Important Notice: Due to health and hygiene regulations, this product is non-returnable if opened or used. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Wellell Manufacturer's Product Warranty


Most products on our Wellell website come with a 12-month warranty against manufacturing defects. Check individual product listings for specific warranty details. If a defect occurs during the warranty period due to manufacturing issues, Wellell will provide replacement parts at no cost. Some manufacturers offer longer warranties, while others have shorter terms for certain items like batteries. Please note that wear and tear items and consumables are not covered by the warranty.

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• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be canceled once processing begins

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain Scooters and Wheelchairs

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase
• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

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By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

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