Serene Air Low Air Loss Mattress System with Stretch Cover by Wellell
The Serene Air Low-Air-Loss Mattress by Wellell is designed to prevent pressure injuries in high-risk patients, especially those with hypersensitive skin. It offers gentle pressure relief for optimal comfort and uses low-air-loss technology to control skin moisture, reducing the risk of damage. The mattress provides effective skin ventilation and soft pressure redistribution to protect against injuries common in nursing homes.
This mattress system has a dimension of 79" length and 3 available width 36",42" or 48" with 8" depth with an additional 2" foam layer for extra support, and can carry up to 926 lbs capacity. The operating cycle can be set to 10, 15, 20, or 25 minutes for customized pressure relief.
Improved Comfort and Circulation
The Serene Air Low Air Loss Mattress enhances blood circulation and comfort for sensitive patients. Its pulsation feature uses gentle and firm presses to prevent tissue damage and reduce pressure injury risks. A powerful blower inflates the mattress in under 2 minutes while managing heat and moisture. A foam pad underneath the air cells adds cushioning, provides pressure relief, and prevents bottoming out.
Serene Air Low Air Loss Mattress Clinical Practice Guidelines
Lower trunk and heel pressure injuries are common in immobile patients and can quickly worsen, causing lasting damage to muscles, tendons, and bones. Factors like immobility, poor circulation, and hypersensitivity in severely ill or postoperative patients increase these risks. Clinical guidelines recommend gentle, firm pressure (like a massage) to improve blood flow, prevent tissue damage, and lower the risk of pressure injuries, especially for high-risk patients.
Each damage event contributes to the cumulative cell and tissue damage, which develops in an escalated manner as a result of the added contributions of the events.
Serene Air Low Air Loss Mattress Triple-Layer Comfort
The Serene Air Low Air Loss Mattress features triple-layer cushioning with air cells, foam, and adjustable seat inflation. This design prevents bottoming out, improving patient safety and comfort. The layered structure offers excellent pressure relief, reduces the risk of pressure injuries, and accommodates various body types and preferences, making it a versatile choice for effective care, better than other homecare beds and Hospital bed mattresses.
Serene Air Low Air Loss Mattress Effective Moisture Management
The blower system of the Serene Air Low Air Loss Mattress delivers true low air loss, effectively dissipating moisture and heat from the skin. This feature plays a crucial role in preventing pressure injuries, enhancing overall patient comfort and skin health.
Serene Air 5-Therapy Modes
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Max Firm Mode: Provides maximum firmness for short periods. Assists in patient positioning, transferring, or performing medical examinations. Ensures stability and safety during activities like rehabilitation or patient movement.
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Alternating Pressure Mode: Redistributes pressure by inflating and deflating air cells alternately. Ideal for preventing and managing pressure injuries by relieving sustained pressure on vulnerable areas like bony prominences.
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Static Mode: Maintains a steady and evenly distributed air pressure across the mattress. Provides consistent support for patients who cannot tolerate movement caused by alternating pressure, enhancing comfort during rest or sleep.
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Seat Inflation Mode: Offers targeted pressure redistribution for seated patients by inflating specific areas of the mattress. Useful for patients who spend prolonged periods sitting, such as in a reclined or upright position, reducing pressure on the sacral area to prevent pressure injuries.
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Pulsation Mode: Delivers gentle, rhythmic pressure changes to mimic a massage-like effect. Improves blood circulation, reduces tissue stress, and enhances patient comfort, especially for hypersensitive or immobile patients during recovery or sleep.
Features and Benefits
- Gentle Pulsation Technology: Provides soft, firm presses to enhance blood circulation, improving comfort for hypersensitive patients while preventing tissue damage.
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True Low Air Loss Blower: Effectively manages heat and moisture at the skin interface, significantly reducing the risk of pressure injuries.
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Rapid Inflation System: Inflates the mattress in under 2 minutes, saving time and optimizing workflow for caregivers.
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Triple-Layer Cushioning: Combines air cells, foam, and adjustable seat inflation to prevent bottoming out, ensuring enhanced safety and comfort.
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Foam Pad Support: Underneath the air cells, this pad provides added cushioning and pressure relief, further enhancing patient comfort.
Documents
Specification
| Mattress Type |
8 in replacement + 2 in foam |
| Dimension |
78.7 x 36 / 42 / 48 x 8 in (mattress) + 2 in foam |
| Cell Height |
8 in cells |
| Weight |
16.5 / 18.8 / 21 lbs |
| Top Cover Material |
4-way stretch PU |
| Cell Material |
Nylon / PU |
| Maximum Patient Weight |
397 / 661 / 926 lbs |
| Flame Retardant Standards |
EN597-1; EN597-2 |
| Dimension |
13.4 x 6.4 x 9.3 in |
| Weight |
11 lbs |
| Case Material |
Fire Retardant ABS |
| Supply Voltage |
110 – 120 V 60 Hz, 4.5 A |
| Therapy Modes |
Max Firm / Alternating / Static / Seat Inflation / Pulsation Mode |
| Operating Cycle |
5 / 10 / 15 / 20 minutes |
Warranty Information
- Most products on our Wellell website come with a 12-month warranty against manufacturing defects.
Important Notice: Due to health and hygiene regulations, this product is non-returnable if opened or used. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
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- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
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🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be canceled once processing begins
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain Scooters and Wheelchairs
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
- Proof of purchase
- Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
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By purchasing from FirstClassMobility.com, you agree to the following:
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- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
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Wellell Serene Air Low Air Loss Product Brochure