Supracor Stimulite Classic Cushion

Supracor Stimulite Classic Cushion

The Stimulite Classic Cushion by Supracor is specifically designed for individuals at high risk of developing pressure sores, offering excellent pressure relief, superior comfort, and exceptional stability. Its three-layer honeycomb structure, each with varying firmness, allows bony areas to sink comfortably into the ventilated surface while providing firm support to surrounding anatomy. 

This design helps reduce pressure points, promotes airflow to maintain skin health, and minimizes the risk of pressure injuries. Additionally, firmer honeycomb sections act as internal side bolsters, enhancing lateral stability for users who require extra support. Machine washable for easy maintenance, this cushion is ideal for individuals with limited mobility, those confined to wheelchairs, or anyone seeking advanced pressure management and comfort.

Stimulite Classic Cushion with Two Options

The Stimulite Classic Cushion is available in two options: Flat Bottom and Sling Bottom. The Flat Bottom provides a stable and firm base, ensuring even pressure distribution, while the Sling Bottom offers greater flexibility, adapting seamlessly to the seating surface for enhanced comfort. Both versions incorporate advanced Stimulite honeycomb technology, delivering effective pressure relief and superior comfort, making them ideal for individuals with sensitive skin. Users can select the option that best fits their needs, ensuring optimal support, comfort, and skin protection.

Additional Information

Stimulite Classic Cushion Essential Features

Complete Ventilation System

The Stimulite Cushion's advanced ventilation system circulates air and evaporates moisture, ensuring a dry and cool seating experience. This helps maintain skin integrity by reducing heat and moisture buildup, common contributors to skin irritation and pressure sores.

Uniform and Stable Load Distribution

Designed for optimal pressure management, the cushion evenly distributes weight across its surface. This minimizes pressure points and provides stable support, significantly lowering the risk of pressure injuries while enhancing user comfort.

Diffuses Lateral Forces

The cushion effectively reduces lateral forces, minimizing tissue shear and improving stability. This feature is crucial for individuals who require enhanced pressure relief and support, ensuring long-term comfort and protection.

Stimulite Classic Cushion Features and Benefits

• Multilayered Honeycomb Structure: Contours to the body, relieving pressure and stabilizing individual sitting positions for maximum comfort and support.

• Side Bolsters for Added Support: Provides extra stability, preventing unwanted movement and enhancing safety during use.

• Lightweight Design (Weighs Less than 3 lbs): Ensures easy portability and effortless handling for users and caregivers.

• Perforated Honeycomb Design: Circulates air and evaporates moisture, keeping users cool, dry, and comfortable throughout the day.

• Machine Washable and Dryer Safe: Offers easy cleaning and maintenance, ensuring long-lasting hygiene and durability.

• Optional Incontinence Pad Compatibility: Accommodates specific needs, providing added functionality for users requiring incontinence support.

• Breathable Cover with Side Vents: Enhances ventilation for superior comfort, reducing the risk of overheating and skin irritation.

Stimulite Classic Cushion Documents

Supracor Stimulite Classic Cushion Brochure

Supracor Cushion Catalog

Supracor Cushion Product Brochure

Stimulite Classic Specification

Stimulite Classic Cushion Warranty Information

• Our Stimulite Classic Cushion come with a comprehensive two-year warranty.

Warranty Information

Our Stimulite Wheelchair Cushions are backed by a full two-year warranty, covering workmanship issues, material defects, or manufacturer errors. Please note that the warranty does not cover normal wear and tear or damage caused by not following the specified washing machine instructions.

Order Acknowledgment

Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

• Payment Authorization
  Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

• Stock Verification
  After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

  • An estimated restock date
  • Alternative products
  • A full refund upon request

• Order Updates
  You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Order Cancellation Policy

We understand that plans can change. If you need to cancel your order, please review our cancellation policy below:

• Within 24 Hours: Orders can be canceled free of charge if requested within 24 hours of purchase.
• After 24 Hours: Once your order has been processed but not yet shipped, cancellation may be subject to a restocking or processing fee of 10-25%, depending on the manufacturer’s policy.
• Custom Orders: Orders for custom or made-to-order items cannot be canceled once processing has begun.

If you need to cancel your order, please contact us as soon as possible to avoid additional fees.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price,  excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

• Be in unused condition
• Be returned in its original packaging
• Include all parts, accessories, and documentation
  

Products manufactured by these Vendors are Non-Returnable:

Company List

• AFIKIM
  
• Amico (custom order)
• Assured Comfort
• Circle Specialty
• Charme Tech - StarSleep
• Costcare
• Dawn House
  
• DeBug
• Discover Your Mobility
• Green Transporter
• Handicare
• Hooga Health 
• Immersus
• Joerns Healthcare
• Medacure Inc
  
• ObboMed
• Pushpak Motors
• Prius Healthcare
• Pro Active Medical & Protekt Aire
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Span America Mattresses 
• Supracor
• Journey Health - The Perfect Sleepchair (custom-made to order)
• Wellell
• Vipamat

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses (non-refundable, custom-ordered products)
• Red Light Therapy
• Wheelchair Cushions / Support Surfaces
• Specific Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. Except custom orders, most orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays are unavoidable and beyond First Class Mobility's control. Shipments from Canada also require border clearance, which may add to the wait time. We appreciate your patience and understanding and thank you for your business.

Please Read the Following

When you are purchasing from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and note and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging upon delivery. If you notice any damage, note it when signing for the shipment. If your item arrives damaged, email photos of the damage, box, and SKU, along with a brief description, to support@firstclassmobility.com. Freight damage must be reported within 24 hours with photos and videos, or the claim will not be valid. Exterior damage, including punctures, must also be reported within 24 hours.

Missed Delivery and Return Policy

IIf a scheduled delivery is missed due to the freight company's inability to deliver and the goods are returned to the sender, the customer will be responsible for:

• A 25% restocking and handling fee
• Outbound and return shipping costs

To avoid these charges, please ensure availability during the scheduled delivery window. If any issues arise, contact the freight company or our customer service team to reschedule promptly.

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty

All products are covered by the manufacturer’s warranty from the date of purchase, with terms varying by manufacturer. Please check individual product pages for details.

Damage must be reported immediately upon delivery. After the return period, any issues must be addressed directly with the manufacturer under their warranty terms.

We can provide proof of purchase and warranty details but are not responsible for repairs, replacements, or claims after the return period. Manufacturer warranties typically cover defects in materials or workmanship but exclude damage from normal use, wear and tear, or improper handling.

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

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