STRONGBACK 24HD Heavy Duty Folding Manual Wheelchair – 375 lb Capacity with Ergonomic Back Support

If you're tired of wheelchairs that leave you sore, sluggish, or unsupported, the STRONGBACK 24HD Heavy Duty Wheelchair is built to change your experience. Designed for individuals who need dependable strength and everyday usability, this wheelchair features a sturdy frame and a 375 lb weight capacity without sacrificing maneuverability.

Its ergonomic, posture-friendly backrest reduces back strain and helps you sit taller, longer, and with greater ease. Whether you're navigating tight corners at home or spending a day out and about, the STRONGBACK Mobility 24HD puts you back in control so you can stay mobile, feel better, and move through life with confidence.

Built-In Back Support That Promotes Healthy Sitting

Unlike standard wheelchairs that often cause slouching and fatigue, the 24HD features a patented curved backrest that encourages proper alignment of the spine. This design helps reduce tension across the lower back and shoulders, allowing for longer use without the usual soreness or stiffness.

STRONGBACK Wheelchairs have our PATENTED ergonomic backrest that encourages the user's shoulders backward and the chest out, promoting an upright and healthy posture.

Designed for Stability and Daily Use

Engineered for everyday mobility, this wheelchair includes integrated drum brakes for safer handling, even on slopes or ramps. Large 7-inch front casters roll over thresholds, cracks, and curbs with ease. 

Folds Fast for Travel and Storage

The STRONGBACK 24HD is built to move with you. The wheelchair folds quickly and easily, making it ideal for transport in a car, storage in a closet, or travel by plane. It features quick-release wheels for even more compact storage and hassle-free setup. Whether you're on the go or need to save space at home, the STRONGBACK 24HD helps you stay independent without the bulk.

Practical Design That Fits Your Lifestyle

Measuring only 31 inches wide, the STRONGBACK 24HD moves easily through standard doorways and hallways. The swing-away footrests and detachable anti-tippers are especially useful for smoother transfers and safer positioning. Whether you're navigating tight spaces at home or out for errands, this chair makes every movement easier.

Self-Propel with Ease

The STRONGBACK 24HD features ergonomically designed hand rims that give users a strong, reliable grip. The enhanced grip reduces strain and provides better control with every push. This thoughtful design allows users to move independently and confidently, even over longer distances or uneven surfaces.

Essential Features

Foldable Frame for Easy Transport & Storage

Swing-Away & Detachable Footrests for Convenience

Quick-Release Wheels for Fast Breakdown

Ergonomic Frame Makes it Easy to Maneuver

Desktop-Length Armrests for Table-Friendly Use

Heavy Duty Frame yet still Lightweight with 24-Inch  Rear Wheels

Key Features

• 375 lb weight capacity – Strong support for heavier users

• Curved backrest support – Promotes healthy spinal alignment

• Drum brakes – Improved control for caregivers and users

• Quick-release 24" rear wheels – Easy to detach for storage and travel

• Double crossbar frame – Extra strength without added weight

• Swing-away reinforced footrests – Supports safer entry and exit

• Ergonomic desktop-length armrests – Ideal for table use

• Large 7" front casters – Handles uneven flooring and obstacles

• Aerospace-grade aluminum frame – Durable and lightweight

• Angled push handles – Easier pushing for caregivers

2020 German Design Awardee.

Documents

STRONGBACK 24HD User Manual

STRONGBACK 24HD Spec Sheet

STRONGBACK Wheelchair Brochure

Specification

Warranty Information

• The STRONGBACK 24HD Heavy Duty Folding Manual Wheelchair comes with 2 years warranty on the frame and  12 months warranty for the parts.

Product Video

Warranty Information


Strongback Mobility USA LLC (“Strongback Mobility” or “First Class Mobility”) provides the following limited warranty to the original purchaser of each new Strongback Mobility wheelchair. The frame of your Strongback Mobility wheelchair is guaranteed against defects in manufacturing and materials for the applicable frame warranty period identified below. The seat, footrests and any other parts of any wheelchair are guaranteed against defects in manufacturing and materials for a period of twelve (12) months after purchase.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.