Adaptive Star Lassen Axiom Push Chair

Adaptive Star Lassen Axiom Push Chair

The Versatility of Axiom Lassen: A Mobility Solution for Children

The Adaptive Star Lassen Axiom Push Chair is different than the Axiom Improv & Endeavour Push Chairs because it has standard swivel front wheels. The Axiom Lassen provides a mobility solution that accommodates older children to join you and your family for many outdoor or indoor activities!

Catering to Diverse Needs

The Adaptive Star Lassen  Axiom Push Chair mobility push chairs accommodate individuals from approximately 9 years old and a height of 50" (127 cm) to teenagers and adults approximately 64+" (163+ cm) in height. Maximum weight capacity is 250 lbs.

A heavy-duty one-step adjustable H-harness is included to maximize trunk support while using the mobility pushchair. The seat angle is also adjustable from 0 to 30 degrees of recline to provide additional head and trunk support for children with mild to moderate physical involvement.

Key Features

☑ Rear foot brake
☑ Safety wrist strap
☑ Lightweight frame
☑ Height adjustable handle
☑ Single action compact fold
☑ Fixed footrest with individual foot straps
☑ Seat is removable and machine washable
☑ Seating area with breathable wicking fabric
☑ Firmness support in seat back and bottom both removable
☑ Behind the seat storage pocket and water bottle holders (2)
☑ Seatback reclines up to 30° by adjusting straps on the backside of seat

Documents

Lassen Product Manual

Lassen Product Brochure

Adaptive Star Measurement Chart

Adaptive Star Measurement Instructions

Specification

Warranty

Thank you for purchasing an Adaptive Star Indoor/Outdoor Mobility Push Chair. We have created a warranty that will keep your unit in top condition and headache free. The following warranty is on workmanship and materials from the date of original consumer purchase:

• A 5-year warranty on the frame
• A 1-year warranty on parts and soft goods. Exclusions Include:
  • Parts that require replacement under normal use.
  • Damage or malfunction caused by negligence or abuse.
  • Foam grips, inner tubes, tires, and brake pads are specifically excluded.

Warranty Information

Thank you for purchasing an Adaptive Star Indoor/Outdoor Mobility Push Chair. We have created a warranty that will keep your unit in top condition and headache free. The following warranty is on workmanship and materials from the date of original consumer purchase:
A 5-year warranty on the frame
A 1-year warranty on parts and soft goods. Exclusions Include:
Parts that require replacement under normal use.
Damage or malfunction caused by negligence or abuse.
Foam grips, inner tubes, tires, and brake pads are specifically excluded.

Adaptive Star will, at its option, repair or replace defective parts upon delivery to our service center accompanied by proof of date of first consumer purchase, such as a copy of a sales receipt. Please refer to the store where you made your purchase for returns and refunds as Adaptive star does not give direct refunds. Purchaser is responsible for initial shipping charges required to ship the product for warranty service. Purchaser is also responsible for all applicable duties and / or Custom charges. The return charges will be at Adaptive Star’s expense. Please include your name, address, telephone number, email address and a brief description of the problem. Adaptive Star does not accept delivery of any product without a Return Authorization # clearly marked on the return shipment box and shipping label.
All implied warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration to the length of this warranty. Adaptive Star will not be liable for any incidental, consequential, or other damages, including, without limitation, damages resulting from loss of use. Always keep the box the chair came in until you know the chair is complete and in working order. In the event of UPS damaged package call them so that a driver can come out and inspect the package. A claim cannot be filed without the box the chair came in. Some states do not allow limitations on how long an implied warranty last and/or so not allow the exclusion or limitation or incidental or consequential damages, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Order Acknowledgment

Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

• Payment Authorization
  Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

• Stock Verification
  After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

  • An estimated restock date
  • Alternative products
  • A full refund upon request

• Order Updates
  You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Order Cancellation Policy

We understand that plans can change. If you need to cancel your order, please review our cancellation policy below:

• Within 24 Hours: Orders can be canceled free of charge if requested within 24 hours of purchase.
• After 24 Hours: Once your order has been processed but not yet shipped, cancellation may be subject to a restocking or processing fee of 10-25%, depending on the manufacturer’s policy.
• Custom Orders: Orders for custom or made-to-order items cannot be canceled once processing has begun.

If you need to cancel your order, please contact us as soon as possible to avoid additional fees.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price,  excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

• Be in unused condition
• Be returned in its original packaging
• Include all parts, accessories, and documentation
  

Products manufactured by these Vendors are Non-Returnable:

Company List

• AFIKIM
  
• Amico (custom order)
• Assured Comfort
• Circle Specialty
• Charme Tech - StarSleep
• Costcare
• Dawn House
  
• DeBug
• Discover Your Mobility
• Green Transporter
• Handicare
• Hooga Health 
• Immersus
• Joerns Healthcare
• Medacure Inc
  
• ObboMed
• Pushpak Motors
• Prius Healthcare
• Pro Active Medical & Protekt Aire
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Span America Mattresses 
• Supracor
• Journey Health - The Perfect Sleepchair (custom-made to order)
• Wellell
• Vipamat

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses (non-refundable, custom-ordered products)
• Red Light Therapy
• Wheelchair Cushions / Support Surfaces
• Specific Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. Except custom orders, most orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays are unavoidable and beyond First Class Mobility's control. Shipments from Canada also require border clearance, which may add to the wait time. We appreciate your patience and understanding and thank you for your business.

Please Read the Following

When you are purchasing from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and note and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging upon delivery. If you notice any damage, note it when signing for the shipment. If your item arrives damaged, email photos of the damage, box, and SKU, along with a brief description, to support@firstclassmobility.com. Freight damage must be reported within 24 hours with photos and videos, or the claim will not be valid. Exterior damage, including punctures, must also be reported within 24 hours.

Missed Delivery and Return Policy

IIf a scheduled delivery is missed due to the freight company's inability to deliver and the goods are returned to the sender, the customer will be responsible for:

• A 25% restocking and handling fee
• Outbound and return shipping costs

To avoid these charges, please ensure availability during the scheduled delivery window. If any issues arise, contact the freight company or our customer service team to reschedule promptly.

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty

All products are covered by the manufacturer’s warranty from the date of purchase, with terms varying by manufacturer. Please check individual product pages for details.

Damage must be reported immediately upon delivery. After the return period, any issues must be addressed directly with the manufacturer under their warranty terms.

We can provide proof of purchase and warranty details but are not responsible for repairs, replacements, or claims after the return period. Manufacturer warranties typically cover defects in materials or workmanship but exclude damage from normal use, wear and tear, or improper handling.

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

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