Phoenix Axiom Special Stroller Special Needs for Teens & Adults

The Adaptive Star PHOENIX Axiom Push Chair is a 3-wheeled, all-terrain indoor/outdoor special needs stroller designed for youth and adults up to 200 lbs and approximately 64” tall. The PHOENIX offers a smooth and stable ride across a wide range of environments, from paved streets to trails, grass, gravel, or compact sand.

Designed by Adaptive Star, the Axiom PHOENIX combines a strong but lightweight aluminum frame, large 16" quick-release wheels, and a hammock-style seat with a fixed recline. It’s an excellent pushchair for walking, jogging, or attending events that require a reliable and easy-to-handle transport system.

Who Is The PHOENIX For?

• Individuals with mild to moderate physical disabilities

• Riders up to 64" tall and 200 lbs in weight

• Families looking for a safe, durable push chair for daily use or outdoor adventures

• Caregivers seeking a smooth ride on various terrains
  
  

Phoenix Push Chair Adjustable Seating System

The Axiom Phoenix features a gently reclined, hammock-style seating system with a padded, contoured design for lasting comfort and support. Its fixed 30-degree tilt and adjustable recline positions allow caregivers to fine-tune the seating angle for better posture or rest. A secure five-point harness with padded straps keeps the rider comfortably and safely positioned throughout the journey.

Comfort and Functionality Combined

The Phoenix includes angled calf support and a fixed footrest to promote a relaxed seated position. Its lightweight frame folds easily, making it convenient for everyday transport and storage.

The front wheel is fixed to enhance control and stability on uneven or natural terrain. For indoor use or smoother navigation on paved surfaces, an optional Swivel Wheel Axis Kit is available. Note: The swivel wheels are not intended for running or use on grass or gravel.

Keeping the Phoenix Push Chair Clean Is Simple

The Adaptive Star Phoenix Push Chair is designed for easy upkeep. The seat fabric removes quickly and is machine washable, so it’s easy to clean after a trip to the park or a long day out. The frame can be wiped down with a damp cloth, and the air-filled tires can be topped up using a standard bike pump to keep everything running smoothly.

Key Features

• 3-wheeled all-terrain design

• Lightweight aluminum frame (just 30 lbs)

• Hammock-style seat with 30° fixed recline

• Fixed 16" front wheel for improved outdoor stability

• Two 16" quick-release rear mag wheels

• Swivel Wheel Axis Kit available for indoor or pavement use

• 5-point adjustable harness for secure positioning

• Sun canopy for shade and UV protection

• Adjustable footrest with safety straps

• Rear foot brake and hand brake for safety

• Storage options: under-seat basket, zippered pocket, and seatback net

• Wrist strap for additional control during motion

• Folds compactly for car travel or storage

Documents

Phoenix Product Manual

Phoenix  Product Brochure


📏 Measurement Chart Required for All PHOENIX Orders

The Adaptive Stroller requires a completed Measurement Chart by the manufacturer to ensure proper sizing. You can download it below and email the filled form to support@firstclassmobility.com. If you need help, feel free to contact us.

Adaptive Star Measurement Chart

Adaptive Star Measurement Instructions

Axiom Phoenix Push Chair Specifications

Warranty

Thank you for purchasing an Adaptive Stroller. We have created a warranty that will keep your unit in top condition. The PHOENIX warranty is on workmanship and materials from the date of original consumer purchase:

• A 5-year warranty on the frame
• A 1-year warranty on parts and soft goods. Exclusions Include:
  • Parts that require replacement under normal use.
  • Damage or malfunction caused by negligence or abuse.
  • Foam grips, inner tubes, tires, and brake pads are specifically excluded.
    
    

Looking for more options? Explore our full range of Adaptive Star strollers, all designed for comfort, durability, and everyday mobility.

Warranty Information

Thank you for purchasing an Adaptive Star Indoor/Outdoor Mobility Push Chair. We have created a warranty that will keep your unit in top condition and headache free. The following warranty is on workmanship and materials from the date of original consumer purchase:
A 5-year warranty on the frame
A 1-year warranty on parts and soft goods. Exclusions Include:
Parts that require replacement under normal use.
Damage or malfunction caused by negligence or abuse.
Foam grips, inner tubes, tires, and brake pads are specifically excluded.

Adaptive Star will, at its option, repair or replace defective parts upon delivery to our service center accompanied by proof of date of first consumer purchase, such as a copy of a sales receipt. Please refer to the store where you made your purchase for returns and refunds as Adaptive star does not give direct refunds. Purchaser is responsible for initial shipping charges required to ship the product for warranty service. Purchaser is also responsible for all applicable duties and / or Custom charges. The return charges will be at Adaptive Star’s expense. Please include your name, address, telephone number, email address and a brief description of the problem. Adaptive Star does not accept delivery of any product without a Return Authorization # clearly marked on the return shipment box and shipping label.
All implied warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration to the length of this warranty. Adaptive Star will not be liable for any incidental, consequential, or other damages, including, without limitation, damages resulting from loss of use. Always keep the box the chair came in until you know the chair is complete and in working order. In the event of UPS damaged package call them so that a driver can come out and inspect the package. A claim cannot be filed without the box the chair came in. Some states do not allow limitations on how long an implied warranty last and/or so not allow the exclusion or limitation or incidental or consequential damages, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Order Processing 

Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.

Stock availability is confirmed after purchase:

• In stock: Your order will be prepared and shipped.

• Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.

After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.

Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.

Condition of Returns

Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.

How to Request

All return, refund, or exchange requests must be submitted in writing to
📧 support@firstclassmobility.com

Pre-Orders & Backorders

Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.

Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.

Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.

If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.

Final Sale Items

The following categories are non-returnable and non-refundable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries & Refused Shipments

Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand.
We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.

After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.

Chargebacks & Disputes

If you experience any issues with your order, please contact us first so we can assist.

By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.

Agreement & Disclaimer

By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.

All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.