Phoenix Axiom Special Stroller Special Needs for Teens & Adults

The Adaptive Star PHOENIX Axiom Push Chair is a 3-wheeled, all-terrain indoor/outdoor special needs stroller designed for youth and adults up to 200 lbs and approximately 64” tall. The PHOENIX offers a smooth and stable ride across a wide range of environments, from paved streets to trails, grass, gravel, or compact sand.

Designed by Adaptive Star, the Axiom PHOENIX combines a strong but lightweight aluminum frame, large 16" quick-release wheels, and a hammock-style seat with a fixed recline. It’s an excellent pushchair for walking, jogging, or attending events that require a reliable and easy-to-handle transport system.

Who Is The PHOENIX For?

• Individuals with mild to moderate physical disabilities

• Riders up to 64" tall and 200 lbs in weight

• Families looking for a safe, durable push chair for daily use or outdoor adventures

• Caregivers seeking a smooth ride on various terrains
  
  

Phoenix Push Chair Adjustable Seating System

The Axiom Phoenix features a gently reclined, hammock-style seating system with a padded, contoured design for lasting comfort and support. Its fixed 30-degree tilt and adjustable recline positions allow caregivers to fine-tune the seating angle for better posture or rest. A secure five-point harness with padded straps keeps the rider comfortably and safely positioned throughout the journey.

Comfort and Functionality Combined

The Phoenix includes angled calf support and a fixed footrest to promote a relaxed seated position. Its lightweight frame folds easily, making it convenient for everyday transport and storage.

The front wheel is fixed to enhance control and stability on uneven or natural terrain. For indoor use or smoother navigation on paved surfaces, an optional Swivel Wheel Axis Kit is available. Note: The swivel wheels are not intended for running or use on grass or gravel.

Keeping the Phoenix Push Chair Clean Is Simple

The Adaptive Star Phoenix Push Chair is designed for easy upkeep. The seat fabric removes quickly and is machine washable, so it’s easy to clean after a trip to the park or a long day out. The frame can be wiped down with a damp cloth, and the air-filled tires can be topped up using a standard bike pump to keep everything running smoothly.

Key Features

• 3-wheeled all-terrain design

• Lightweight aluminum frame (just 30 lbs)

• Hammock-style seat with 30° fixed recline

• Fixed 16" front wheel for improved outdoor stability

• Two 16" quick-release rear mag wheels

• Swivel Wheel Axis Kit available for indoor or pavement use

• 5-point adjustable harness for secure positioning

• Sun canopy for shade and UV protection

• Adjustable footrest with safety straps

• Rear foot brake and hand brake for safety

• Storage options: under-seat basket, zippered pocket, and seatback net

• Wrist strap for additional control during motion

• Folds compactly for car travel or storage

Documents

Phoenix Product Manual

Phoenix  Product Brochure


📏 Measurement Chart Required for All PHOENIX Orders

The Adaptive Stroller requires a completed Measurement Chart by the manufacturer to ensure proper sizing. You can download it below and email the filled form to support@firstclassmobility.com. If you need help, feel free to contact us.

Adaptive Star Measurement Chart

Adaptive Star Measurement Instructions

Axiom Phoenix Push Chair Specifications

Warranty

Thank you for purchasing an Adaptive Stroller. We have created a warranty that will keep your unit in top condition. The PHOENIX warranty is on workmanship and materials from the date of original consumer purchase:

• A 5-year warranty on the frame
• A 1-year warranty on parts and soft goods. Exclusions Include:
  • Parts that require replacement under normal use.
  • Damage or malfunction caused by negligence or abuse.
  • Foam grips, inner tubes, tires, and brake pads are specifically excluded.
    
    

Looking for more options? Explore our full range of Adaptive Star strollers, all designed for comfort, durability, and everyday mobility.

Warranty Information

Thank you for purchasing an Adaptive Star Indoor/Outdoor Mobility Push Chair. We have created a warranty that will keep your unit in top condition and headache free. The following warranty is on workmanship and materials from the date of original consumer purchase:
A 5-year warranty on the frame
A 1-year warranty on parts and soft goods. Exclusions Include:
Parts that require replacement under normal use.
Damage or malfunction caused by negligence or abuse.
Foam grips, inner tubes, tires, and brake pads are specifically excluded.

Adaptive Star will, at its option, repair or replace defective parts upon delivery to our service center accompanied by proof of date of first consumer purchase, such as a copy of a sales receipt. Please refer to the store where you made your purchase for returns and refunds as Adaptive star does not give direct refunds. Purchaser is responsible for initial shipping charges required to ship the product for warranty service. Purchaser is also responsible for all applicable duties and / or Custom charges. The return charges will be at Adaptive Star’s expense. Please include your name, address, telephone number, email address and a brief description of the problem. Adaptive Star does not accept delivery of any product without a Return Authorization # clearly marked on the return shipment box and shipping label.
All implied warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration to the length of this warranty. Adaptive Star will not be liable for any incidental, consequential, or other damages, including, without limitation, damages resulting from loss of use. Always keep the box the chair came in until you know the chair is complete and in working order. In the event of UPS damaged package call them so that a driver can come out and inspect the package. A claim cannot be filed without the box the chair came in. Some states do not allow limitations on how long an implied warranty last and/or so not allow the exclusion or limitation or incidental or consequential damages, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.