ROHO AGILITY Min & Mid Contour Wheelchair Back Support

ROHO AGILITY Wheelchair Back Support

The ROHO® AGILITY CARBON® Contour Wheelchair Back Support (AGILITY CARBON) is a lightweight back support replacement for your wheelchair and is intended to provide trunk/pelvis support and positioning. AGILITY CARBON has a weight limit of 265 lbs. (120.2 kg).

The ROHO AGILITY Active Carbon back has a new look. The updated carbon fiber shell has a glossy twill weave and has the same compression-molded, lightweight, high strength carbon fiber construction as the previous shell. With compression-molded, lightweight carbon fiber construction, the AGILITY CARBON combines high-strength performance with a streamlined design. The result is a precision-crafted  wheelchair seating system that looks as good as it feels. It is made to move you.

Gone are the days when adjusting your back support was a chore. With the ROHO AGILITY back, experience the pinnacle of adjustability and strength. Designed to be easily adaptable, it can be fitted to almost any wheelchair. Its aircraft-grade aluminum ensures durability, while the DRY FLOATATION insert promises unmatched stability and comfort. What's more? Adjust the air insert to your liking, ensuring optimal postural support.

Diving Deeper: Exploring the ROHO AGILITY Range:

While the entire AGILITY series promises impeccable support, understanding the subtle differences between the Min Contour and Mid Contour can help you find your perfect fit.

AGILITY Minimum Contour Back Support (E2611/E2613/E2615/E2620)

• Profile: Streamlined and lightweight.
• Best for: Users with good trunk control who prioritize mobility and range of motion. It's the go-to choice for those who lead an active lifestyle and need minimal interference with movement.
• Special Feature: Built with Zytel® hardware, known for its resilience and strength. This ensures that even a lightweight design doesn’t compromise on durability.

AGILITY Mid Contour Back Support (E2615/E2620)

• Profile: Enhanced contour depth of 4”, striking a balance between structure and flexibility.
• Best for: Those who require moderate posterior trunk support. It's tailored for individuals who may have occasional posture challenges or are recovering and require that added layer of support for specific durations.
• Special Feature: While offering a deeper contour, it still promotes an adjustable range of motion, ensuring users do not feel overly restricted.

Making an Informed Decision

Understanding your personal requirements is key. If you're someone who values unrestricted movement, the Minimum Contour is your match. However, if you occasionally require that extra bit of posture reinforcement, the Mid Contour will serve you best.

Always remember, the right back support isn’t just about comfort; it’s about enhancing your daily experiences, promoting healthy posture, and ensuring your overall well-being.

Whether it's superior posture, enhanced comfort, or reliable stability you're after, ROHO's range of back supports delivers. Entrust your comfort to Permobil and ROHO – because you deserve nothing but the best.

The ROHO® AGILITY CARBON® Contour Back Support (AGILITY CARBON) is a lightweight back support replacement for a wheelchair and is intended to provide trunk/pelvis support and positioning. AGILITY CARBON has a weight limit of 265 lbs. (120.2 kg).

Roho Agility Back Supports Brochure.

Roho Warranty here!

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

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