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Amigo Viva Mobility Scooter

SKU Viva
by Amigo
Original price $2,695.00 - Original price $2,695.00
Original price
$2,695.00
$2,695.00 - $2,695.00
Current price $2,695.00

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amigo-viva-mobility-scooter

Amigo Viva Mobility Scooter

amigo-viva-mobility-scooter

Introducing the Amigo Viva Mobility Scooter – a fusion of elegance and functionality, designed to redefine your mobility experience. Crafted by Amigo, a trusted name in the mobility industry, the Viva Mobility Scooter is your key to effortless and stylish travel.

Key Features: 

☑  Elegant Design : The Amigo Viva is a masterpiece of design, combining sophistication with practicality. Its sleek lines and modern aesthetic make it a statement piece, reflecting your refined taste while providing unparalleled functionality.

☑  Versatile Travel Companion : Whether you're navigating city streets or exploring scenic outdoor landscapes, the Amigo Viva excels in versatility. Conquer various terrains with ease, and enjoy the freedom to go where you please.

☑  Comfort at Its Core : Immerse yourself in comfort with the plush, contoured seat and adjustable armrests of the Amigo Viva. Every journey becomes a pleasurable experience, ensuring you arrive at your destination feeling refreshed and revitalized.

    PORTABLE BY DESIGN

    A trailblazer in the mobility industry, the Viva Mobility Scooter is more than just a means of transportation; it's a statement of modern convenience and elegance.

    ☑ Intelligent Controls: The Amigo Viva Mobility Scooter features intuitive controls that make operation a breeze. Seamlessly adjust speed and direction with precision, ensuring a smooth and responsive ride tailored to your preferences. 

    ☑ Effortless Maneuverability: Navigate through narrow spaces and crowded areas effortlessly. The Amigo Viva's compact design and advanced steering technology guarantee a seamless journey, whether indoors or outdoors.

    ☑ Foldable for Convenience: Need to transport your scooter? The Amigo Viva folds easily, making it a convenient choice for those on the go. Effortlessly pack it into your vehicle or store it compactly when not in use.

    Documents

    PDF iconVIVA Mobility Brochure

    PDF iconVIVA Mobility Manual.pdf

     Specifications

    Specification Details
    Weight Capacity 250 lbs.
    Drivetrain RWD
    Seat Width 18" Stadium
    Dimensions 45" X 22"
    Turning Radius 35"
    Max Speed 5 mph
    Per Charge Range 16 miles
    Features

    360 degree seat rotation
    adjustable Delta tiller
    Rear safety bumper
    Horn
    Front basket
    LED healight

    Warranty Information

    • AMI will repair or replace any part found to be defective in materials or workmanship under normal use. For certain warranty repairs, AMI may utilize factory-remanufactured parts instead of new ones. Replacement parts under warranty are covered for the remaining duration of the Amigo unit's warranty. Labor costs are covered under warranty for the first 60 days of ownership.

    Product Video

    Amigo Authorized Dealer

    General Warranty Provisions

    Amigo Mobility International, Inc. (AMI) warranties the original, completed Amigo it manufactures only to the original owner. If a warranty card or proof of purchase is not received, the warranty begins on the date the Amigo was shipped.

    Warranty Exclusions: The warranties do not cover failure of any part or accessory due to:

    Shipping damage
    Abuse, misuse, accidental damage, or acts of nature
    Exceeding the specified weight capacity of the model
    Improper installation or opening sealed components
    Modifying the Amigo or installing accessories not authorized by AMI
    Warranty Coverage:

    General Repair/Replacement: AMI will repair or replace parts that are defective in material or workmanship under normal use. For some warranty repairs, AMI may use factory-remanufactured parts instead of new parts. Warranty replacement parts are covered for the remainder of the Amigo unit's warranty. Labor costs are covered for the first 60 days of ownership.

    Structural Components: Platform, frame, and seat post have a limited lifetime warranty (seven years).

    Main Components: Controller, charger, motor, and transaxle have a two-year warranty.

    Seats and Other Components: Covered for one year (cuts and tears in seats are not covered).

    Batteries: Batteries supplied by AMI have a one-year warranty (freight not included after six months). Batteries carry Amigo brand labels.

    Exclusions: Damage caused by moisture, spillage, or leakage is not covered.

    Lithium-Ion Batteries:

    Warranty period is 60 months, starting from when the Amigo healthcare model or batteries are shipped from the AMI factory. The serial number of the unit or date code on the battery is required.
    Warranty covers defects in workmanship and material.
    Warranty applies if a fully recharged battery has less than 50% of its rated capacity under normal operating/charging conditions within the 60-month period.
    Lithium-ion batteries must be returned to AMI for testing to confirm warranty conditions are met.
    Repair/Replacement Process: AMI will repair or replace products/parts found to be defective under warranty at their factory in Bridgeport, Michigan.

    If inspection shows the returned part or unit is fully functional or inoperable for a non-warranty reason, it will be returned at the owner's expense.
    Parts Purchased Separately/Rebuilt Units: These carry a one-year warranty against defects in material and workmanship.

    Order Acknowledgment


    Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

    • Payment Authorization
      Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

    • Stock Verification
      After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

      • An estimated restock date
      • Alternative products
      • A full refund upon request
    • Order Updates
      You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

    Cancellations (Before Order Ships)

    If you need to cancel your order, please contact us as soon as possible. While we strive to accommodate cancellations, please note that if your order has already been processed with the manufacturer but has not yet shipped, the manufacturer may charge a processing fee. Any such fees will be deducted from your refund.

    Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

    Refunds and Returns.

    All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

    Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

    If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

    Returns

    You can return your purchase within 30 days for a refund of the purchase price, excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

    • Be in unused condition
    • Be returned in its original packaging
    • Include all parts, accessories, and documentation

    Products manufactured by these Vendors are Non-Returnable:

    Company List

    • AFIKIM
    • Assured Comfort
    • Circle Specialty
    • Charme Tech StarSleep
    • Dawn House
    • Discover Your Mobility
    • Green Transporter
    • Immersus
    • Medacure Inc
    • ObboMed
    • Pushpak Motors
    • Prius Healthcare
    • Pro Active Medical Protekt Aire
    • ROHO
    • Scoota Trailer
    • SleepSafe Beds
    • Span America Mattress
    • Supracor
    • Journey - The Perfect Sleepchair (custom-made to order)
    • Wellell
    • Vipamat

     
    Product Categories that are Non-Returnable:

    Non-Returnable Product Categories

    • Adjustable Beds
    • Hospital Beds - (cannot be returned - special order item)
    • Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
    • Wheelchair Cushions / Support Surfaces
    • Specificied Scooters and Wheelchair brands

    Shipping Times

    We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

    Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

    Please Read the Following

    When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

    • I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
    • I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
    • I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
    • I understand that if my order has left the warehouse, I am unable to receive a full refund. 
    • I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

    Damages

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 

    Missed Delivery and Return Policy

    In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:

    • A 25% restocking + Handling Fees
    • Outbound and return shipping costs associated with the delivery attempt.

    We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible

    BOGO Promotions

    In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

    All customers agree that they have read, understand, and agree to the terms and conditions above. 

    Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

    Warranty


    All products sold by us are covered under the manufacturer’s warranty from the date of purchase. Warranty terms vary by manufacturer; please refer to individual product pages for specific details.

    If an item arrives damaged, it must be reported immediately upon delivery for assistance. After the return period, any issues or defects must be addressed directly with the manufacturer under their warranty terms.

    We are happy to assist by providing proof of purchase and warranty details, but we are not responsible for repairs, replacements, or warranty claims after the return period. Manufacturer warranties generally cover defects in materials or workmanship but do not cover damage from normal use, wear, and tear, or improper handling.

    Chargebacks

    Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

    Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

    Contact support@firstclassmobility.com with any questions,


    BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

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