BestLift PL400H Hydraulic Patient Lift – 400 lb
Looking for a safe and easy way to lift and move someone at home?
The Bestcare BestLift PL400H is a reliable hydraulic patient lift designed for home care. It supports up to 400 lbs and helps make patient transfers safe and easy for caregivers.
The manual hydraulic pump works smoothly and doesn’t require batteries or charging, making it simple to use and maintain. It’s a great choice for families or caregivers who need a strong, easy-to-use lift at home. A battery-powered version (PL400HE) is also available for those who want added convenience.
Quick Assemble Hydraulic Patient Lift with 6-Point Spreader Bar
The Bestcare BestLift PL400H Hydraulic
Patient Lift is a reliable tool for safe and smooth transfers in home care. It comes with a 6-point spreader bar that works with different sling styles for better support and comfort. The lift is quick to assemble with no tools needed and runs on a hydraulic pump, so there’s no need for batteries or charging.
Compatible with Bestcare Slings
The Bestcare BestLift PL400H Hydraulic Patient Lift is fully compatible with a wide range of Bestcare slings. Its 6-point spreader bar allows for flexible sling attachment, offering better support and positioning based on individual needs. Whether you're using a full-body, mesh, or toileting sling, Bestcare slings are designed to work seamlessly with this lift for safe and comfortable transfers.
Key Features
- 400 Lb capacity
- Six-Point spreader bar
- Manual Open/Close base legs
- 4″ rear casters with locking brakes
- 3″ front casters
- Tool free assembly
- Small & quick diassembly for transport
- Optional Upgrade to battery power
- Optional Digital weigh scale
- Low cost retrofit electronic control system
- Durable powder coated steel tube construction
Documents
Specification
| Lift Specifications |
| Maximum Capacity |
400 lbs |
| Base Legs Length |
40” |
| Base Closed External Width |
26” |
| Base Open External Width |
33” |
| Mast Height |
49” |
| Base Height |
4.8” |
| Minimum Lifting Height |
27” |
| Maximum Lifting Height |
68” |
| Net Weight |
82 lbs |
| Shipping Weight |
93 lbs |
| Options |
Manual Hydraulic or Electric Powered |
Warranty Information
Bestcare provides a limited warranty on the BestLift 400H Convertible Hydraulic Patient Lift to ensure quality and dependability.
- Covered Warranty Periods:
- Lift frame and spreader bar – 3 years
- Hydraulic pump – 1 year
- Casters and other parts (including control box, PCB, pendant, and charger) – 2 years
- Batteries – 1 year
- Weigh scale (if applicable) – 2 years
- Reusable slings – 6 months
Warranty Information
Bestcare Limited Warranty
Who’s covered: The warranty covers only the original buyer (not transferable).
What’s covered: All Bestcare patient lifts, slings, and accessories are guaranteed to be free from defects in workmanship and performance for the time periods below.
How to claim: Warranty claims must be made through the original authorized dealer or distributor, with proof of purchase and serial number (if applicable).
Return Authorization: You must get a Return Authorization (RA) number from Bestcare before returning any item. Items returned without an RA or after 30 days of authorization will be refused.
Repair or replace: Bestcare may choose to repair or replace only the defective part, not the whole product. The repaired/replaced part is covered for the rest of the original warranty period.
No advance replacements: If you need a replacement before returning the defective item, the dealer must buy the new item at full cost first. Freight charges are the dealer’s responsibility. If the returned item is proven defective, Bestcare will credit the cost of the replacement (minus shipping).
What’s not covered: Damage due to misuse, accidents, abuse, improper installation, neglect, unauthorized parts, tampering, normal wear and tear, or removed serial numbers.
Warranty periods:
3 Years: Patient lift frame & spreader bar
2 Years: Actuator, control box, pendant, charger, weigh scale, Stand Aids (STA400 & STA450), casters (tread wear excluded)
1 Year: Battery or hydraulic pump
6 Months: Reusable fabric slings
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that plans can change, and we’ll do our best to accommodate.
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Within 24 hours of placing your order: Free cancellation.
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After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,
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Custom orders: Cannot be canceled once processing has begun.
Please note:
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Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.
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Refunds are only issued within 7 days of purchase.
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Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.
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All cancellations must be submitted in writing.
Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.
💵 Refunds
Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.
🔁 Returns (Exchanges)
Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:
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Item must be unused, in original packaging, with all accessories and documents
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A 25% restocking fee applies
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Shipping costs (both ways) are non-refundable and the customer’s responsibility
🚫 Non-Returnable Items
Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):
➡️ For the full list of non-returnable brands, please [click here].
⚠️ Defective or Damaged Items
If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.
If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)
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Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.
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You will be given tracking details to monitor your shipment.
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We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.
Returns to Sender
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If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.
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You are also responsible for both outbound and return shipping costs in such cases.
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
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Proof of purchase
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Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Bestcare BestLift 400H User Manual
Bestcare BestLift 400H Dimension