ComfyGO MAJESTIC IQ-9000 Electric Wheelchair

The Majestic IQ-9000 is built for reliability and durability, supporting up to 310 pounds. Made from strong yet lightweight aluminum, it's easy to use at home or on the go. The smart braking system ensures a safe and smooth ride, giving you peace of mind.

Comfortable & Stylish Design

The MAJESTIC IQ-9000 is designed with your comfort and style in mind. Customize it to match your style and comfort needs. Choose from four frame colors: classic black or a striking black with red accents, silver ort bronze.

The IQ 9000 features high-quality cushions on both the seat and backrest, offering a soft and supportive experience. Padded armrests further enhance comfort, allowing you to sit comfortably for extended periods without discomfort. 

The cushions and backrest are available in five vibrant colors: black, blue, red, taba, and the standard black.

Why we like it?

We know how important your mobility and comfort are. The Majestic IQ-9000 is a range of electric wheelchairs designed to make your life easier, providing freedom to move and comfort to enjoy every moment. The IQ 9000 folds in seconds, travel up to 19 miles on a single charge so whether you're traveling, shopping, or just moving around your house, this wheelchair is your ideal companion. Feel valued and empowered with the Majestic IQ-9000 powerchair .

Features and Benefits

☑ Users can control the direction and adjust the speed by using the 360-degree waterproof, intelligent, universal joystick controls located on the armrest. The joystick contains a power button, a battery indicator light, a horn, speed selections
☑ These series of electric wheelchairs are powered by Li-ion batteries and use two brushless DC 250W motors (a total of 500W motor power).
☑ This electric wheelchair can be used at low speed and in good road conditions, and handle moderate slopes.
☑ The wheelchair comes with an adjustable reclining backrest and storage under the seat.
☑ Can cover terrains such as grass, ramps, brick, mud, snow, and bumpy roads.
☑ The two 7.5AH airline-approved batteries get up to 20+ miles of driving distance.
☑ The lithium-ion batteries can be charged while in the wheelchair or separately.
☑ The wheelchair arrives fully assembled in the box. You only need to insert the joystick controller into the armrest. Contents in the box include the wheelchair, battery, remote control, charging unit, and user manual that includes the warranty details.

ComfyGo IQ-9000 Electric Wheelchair Manual

ComfyGO IQ-9000 Plus Product Manual

ComfyGo IQ-9000 Electric Wheelchair Specifications

FAQ's

1. Can I turn my wheelchair on or turn off with the remote control?
   No. The wheelchair's power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.
2. Does my wheelchair arrive fully assembled?
   Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
3. Can my wheelchair go on an airplane or cruise?
   Yes. The 7.5AH (180WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before traveling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
4. Can I operate my wheelchair with the backrest in the reclined position?
   The wheelchair will still operate if the backrest is reclined. However, we do not recommend moving your wheelchair while reclined as this could lead to tipping and severe injuries.
5. I’ve run out of battery. Can I push my chair?
   Yes. The IQ-9000 PLUS wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode.
6. Does my remote control come paired with my chair?
   Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here to watch a video tutorial on how to pair your remote. If you are still having difficulties pairing your remote, please contact us at 1 (844) 755-5055, info@comfygmobility.com, or use the LET'S CHAT! feature on our website.
7. Can I silence the beeping sound my wheelchair makes while reversing?
   Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back.
8. Does the armrest raise?
   Yes. Both armrests can raise to allow an easier exchange or to make it easier to push your chair closer to a table.
9. How do I charge the battery?
   The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet.
10. Can I install my controller on either side of the wheelchair?
    Yes. The controller will be set up on the right side of the wheelchair, but it can be easily moved to the left side.
11. Does my wheelchair come with a warranty?
    Yes, The IQ-9000 PLUS wheelchair comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
12. Can I use my wheelchair on dirt and grass?
    Yes. The IQ-9000 PLUS can traverse low grass and compacted dirt with ease.
13. Where can I find the serial number of my wheelchair?
    The serial number can be found in three places, on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in.

ComfyGo IQ-9000 Electric Wheelchair Warranty

The Majestic IQ 9000 electrified wheelchair includes a standard warranty: 3 years for the frame, 1 year for the motor, 1 year for the battery, and 1 year for electronic parts.

WARRANTY

Comes with a standard 3-year frame, 3-year motor, 1-year battery, and 1-year electronic parts warranty.
An optional ComfyGO Care warranty can be purchased to provide up to 2 years of coverage for batteries and electronics. An optional ComfyGO Care+ warranty can be purchased to provide up to 3 years of coverage for batteries and electronics. ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of your delivery date.

Return and Refund Policy

Cancellations & Refunds: At First Class Mobility we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you have questions, please send an email to support@firstclassmobility.com or call us at 307-243-4414

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at  307-243-4414, or the chat in the bottom right, or email support@firstclassmobility.com at any time. 

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include:

Dundalk Lesiurecraft. No returns accepted/.The Order Cancellation and Change Policy includes: Cancellations without penalty up to 14 days from order entry; a $75 fee applies thereafter and orders can't be cancelled within 7 days of the ship date.

Post-shipping address changes incur a $250 fee. For Canadian Timber Collection, dealers have 24 hours for a $75 change fee.

These units are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns.

All our products are sourced directly from our manufacturers and partner brands. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Due to significantly increasing LTL/freight shipping costs, any outright returns will incur a 25% restocking fee plus the cost of in/out shipping, and a 2.9% transaction fee. If you are replacing the product with another item, we may be able to help cover some of the associated costs, depending on the product.

Please note, certain products listed below are non-returnable and non-refundable. Under specific circumstances, we can consult with the manufacturers to see if a return is feasible. If the manufacturer agrees to a return, a restocking fee, both-way shipping costs, and a 2.9% transaction fee will apply regardless. This comprehensive policy ensures that we can continue providing high-quality service while managing the increased logistics costs effectively.

First Class Mobility offers a 30-day return policy for unused items in their original packaging. As authorized partners with various brands, please note that some brands have their own return policies.

EWheels allows returns within 14 days, provided the item is unopened, unused, and in its original packaging.

Products manufactured by these Vendors are Non-Returnable:

• AFIKIM
• Assured Comfort
• Charme Tech
• Dawn House
• Green Transporter
• Immersus
• Medacure Inc
• Pushpak Motors
• Prius Healthcare
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Journey - The Perfect Sleepchair (custom made to order)

 
Product Categories that are Non-Returnable:

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
• Wheelchair Cushions
• Specificied Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product, but are usually around 25%.+ 3% transaction fee. 

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Returns

The First Class Mobility default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error, unless otherwise stated on the product page. 

All of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details. 

Missed Delivery and Return Policy

In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:

• A 25% restocking fee of the product's total purchase price.
• Outbound and return shipping costs associated with the delivery attempt.

We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.