Compass Health ARUBA-42 Bariatric Group 1 Foam Mattress

ARUBA-42 Bariatric Group 1 Support Foam Mattress for Bariatric Patients

Need a wider, stronger mattress for bariatric patients up to 600 lbs? The Meridian Medical ARUBA-42 Bariatric Foam Mattress by Compass Health offers a supportive and comfortable solution for heavier users.

With a 42” wide sleeping surface and a 600 lbs weight capacity, it’s designed to reduce the risk of pressure sores using multi-density foam layers that provide the right balance of softness and support. It even includes a specialized heel section to protect vulnerable areas like the feet.

Built for Comfort and Easy Maintenance

The mattress is wrapped in a urethane-backed, water-resistant cover that zips on and off for quick cleaning. Each corner has elastic straps to hold the mattress securely in place on the bed. It meets important fire safety standards and this Group 1 support surface arrives compressed and boxed, making it much easier to move, store, and set up—plus it helps save on shipping costs.

Key Features

• Compressed Group 1 therapeutic foam for pressure relief

• Multi-density foam layers for comfort and support

• Special heel section helps prevent foot ulcers

• Water-resistant zippered cover for easy cleaning

• Elastic corner straps secure mattress to bed frame

• Designed for bariatric patients up to 600 lbs

• Wider surface: 80”L x 42”W x 6”H

• Arrives compressed in a small box for easier delivery

• Safety: Meets 16 CFR Part 1633, no added flame-retardant chemicals

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Documents

ARUBA-42 Foam Mattress Product Manual

ARUBA-42 Foam Mattress Product Brochure

Specification

Warranty Information

• The Compass Health ARUBA-42 Bariatric Group 1 Foam Mattress Comes with 1 year limited warranty on the foam core and 1 year warranty on the cover.
• Check the manual for more info.

Warranty Information


The Compass Health ARUBA-42 Bariatric Group 1 Foam Mattress comes with 1 year limited warranty on the foam core and 1 year warranty on the cover.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be cancelled once processing begins
  
• If your order has already shipped, it cannot be canceled.

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer
  
  
  

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain scooter and wheelchair brands are non-returnable due to manufacturer policies. These include brands like Discover Your Mobility, PET Scooters, and EWheels.  – [View full list of non-returnable brands here]

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

Defective Items 

If a product arrives damaged or defective, we will offer a free replacement at no cost to you.  The item must be returned before a replacement will be shipped; a pre-paid return label will be provided.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

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