Alternating Pressure & Low Air Loss-Designed for Long Periods of Bed Rest

The MedaCure Comfort Zone CZ36 mattress is built for people who spend long hours in bed and need a surface that remains comfortable throughout the day and night.

The alternating air cells gently shift pressure across the mattress, which helps prevent the discomfort that can happen when the body stays in the same position for too long.

For the person using the bed, this can mean:

• A more comfortable place to rest

• Less pressure on sensitive areas

• A cooler, drier sleep surface

For caregivers, it helps make daily care easier by reducing the need for constant repositioning while providing a supportive surface designed for extended bed use.

Designed to Keep Patients Comfortable and Supported

The CZ36 medical mattress is thoughtfully designed to provide both comfort and protection for patients at risk of skin breakdown. It features 18 laser-drilled air cells that gently circulate air, helping to keep the skin cool and dry. A 3-inch static head section offers added stability for the upper body, making repositioning and resting easier.

The included pump delivers a consistent airflow of 8 liters per minute, supporting skin health and overall comfort. With a built-in low air loss function to manage moisture, this mattress system offers a simple, effective solution for everyday patient care.

Superior Comfort for Short- and Long-Term Care

The Medacure CZ36 is designed to support healing and comfort, whether for short hospital stays or ongoing care at home. Its alternating pressure system helps reduce pressure points and keeps blood flowing, important for preventing and treating bedsores. The low air loss feature helps manage moisture, keeping skin dry and reducing the risk of irritation or infection.

Made with durable, medical-grade materials, the mattress is easy to clean and built to last. The digital pump offers simple controls and adjustable settings, so caregivers can tailor the support based on each patient's needs. It’s a smart, flexible choice that puts comfort and skin protection first.

Model Dimensions

Standard

The standard model of the CZ36 mattress 

 80" x 36" x 8"

Extra Long

The extra-long model of the CZ3684 

84" x 36" x 8"

Built-In Peremeter(BIP)

The built-in perimeter model of the CZ36-BIP 

 80" x 36" x 8"

Features & Benefits

• Alternating Pressure Function: Reduces pressure points to improve circulation.
• Low Air Loss Technology: Keeps patients dry by wicking away moisture.
• 18 Laser-Drilled Cells: Provides effective pressure relief and durability.
• 3-Inch Static Head Section: Ensures patient stability and comfort.
• Digital Pump System: Customizable settings for tailored pressure relief.

Brochures

 Medacure Product Information Brochure

Medacure Product Manual

Specifications

Warranty

The Comfort Zone 36 Air Mattress has a 2-year warranty 

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Warranty Information

This warranty is extended exclusively to the original purchaser of the product, provided the product was purchased new and unused from MedaCure or an authorized dealer. It is not transferable or assignable to any subsequent purchaser or owner. Coverage under this warranty terminates upon any resale or transfer of ownership to another party.

This warranty provides specific legal rights, and you may also have additional rights that vary by state.

Warranty Coverage:
The Comfort Zone 36 Air Mattress has a 2-year warranty covering defects in materials and workmanship.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.