Medacure Comfort Zone Alternating Pressure And Low Air Loss CZ36

CZ36 Alternating Pressure with Low Air Loss by MedaCure

The Comfort Zone Alternating Pressure and Low Air Loss CZ36 mattress system by MedaCure is designed to provide superior comfort and therapeutic benefits for individuals at risk of developing pressure ulcers or bedsores. The mattress dimensions are 36" x 80" x 8", making it suitable for most standard hospital beds. The weight capacity is 450 pounds, accommodating a wide range of patients.

This advanced system alternates pressure and utilizes low air loss technology to promote better blood circulation, reduce skin maceration, and keep the patient dry and comfortable. Its user-friendly interface and quiet operation ensure an optimal healing environment, enhancing both patient care and caregiver convenience.

Designed for Patient Stability and Comfort

The CZ36 features a range of specifications that contribute to its effectiveness and reliability. It includes 18 laser-drilled cells and a 3-inch static head section for patient stability. The system's pump has an airflow rate of 8 liters per minute, which ensures continuous air circulation to maintain skin integrity and comfort. Additionally, the low air loss function helps in moisture control, further preventing skin breakdown.

Superior Comfort for Acute and Long-term Care

The Medacure CZ36 boasts numerous features that enhance its functionality and patient benefits. The alternating pressure feature helps in reducing pressure points and improving patient circulation, which is crucial for wound healing. The low air loss technology keeps the patient dry by wicking away moisture, thus preventing skin maceration and infections. The mattress is made of durable, medical-grade materials that ensure longevity and easy cleaning. Furthermore, the digital pump system is equipped with customizable settings to meet individual patient needs, offering a tailored and effective pressure relief solution. This combination of features makes the CZ36 an excellent choice for both acute and long-term care settings, prioritizing patient comfort and health outcomes.

Model Dimensions

Standard

The standard model of the CZ36 mattress measures 80 inches in length, 36 inches in width, and 8 inches in height.

Extra Long

The extra-long model of the CZ36 mattress measures 84 inches in length, 36 inches in width, and 8 inches in height.

Built-In Peremeter(BIP)

The built-in perimeter model of the CZ36 mattress measures 80 inches in length, 36 inches in width, and 8 inches in height.

Features & Benefits

• Alternating Pressure Function: Reduces pressure points to improve circulation.
• Low Air Loss Technology: Keeps patients dry by wicking away moisture.
• 18 Laser-Drilled Cells: Provides effective pressure relief and durability.
• 3-Inch Static Head Section: Ensures patient stability and comfort.
• Digital Pump System: Customizable settings for tailored pressure relief.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.

Why We Like It

• Enhanced Comfort: Alternating pressure and low air loss features ensure maximum comfort.
• Preventive Care: Reduces the risk of pressure ulcers and bedsores.
• User-Friendly: Easy-to-use digital pump system with customizable settings.
• Durability: Made with medical-grade materials for long-lasting use and easy cleaning.
• Versatility: Suitable for both acute and long-term care settings, accommodating various patient needs.

Documents

 Medacure Product Information Brochure

Medacure Product Manual

Medacure CZ36 Features Overview

Pump Hangs From Footboard: Features a conveniently hung pump from its footboard, easy access and user-friendly inflation control.

Pump Outlet with a Connector: Indicates where the pump's power or control connection is made to facilitate its operation.

Inflatable Air Cells: Provide pressure relief and prevent bedsores for individuals who are bedridden or have limited mobility.

Specifications

Warranty

• The Comfort Zone 36 Air Mattress has a 2-year warranty covering defects in materials and workmanship.

Warranty Information

This warranty is extended exclusively to the original purchaser of the product, provided the product was purchased new and unused from MedaCure or an authorized dealer. It is not transferable or assignable to any subsequent purchaser or owner. Coverage under this warranty terminates upon any resale or transfer of ownership to another party.

This warranty provides specific legal rights, and you may also have additional rights that vary by state.

Warranty Coverage:
Mattress and Cover: MedaCure warrants that when purchased new and unused, the mattress and cover are free from defects in materials and workmanship for a period of one (1) year from the date of purchase. A copy of the seller's invoice is required for warranty coverage.

Control Unit: Similarly, the control unit is warranted to be free from defects in materials and workmanship for one (1) year from the date of purchase. A copy of the seller's invoice is required for warranty coverage.

If the product is proven to be defective within the warranty period, MedaCure will either repair or replace it at their discretion. This warranty does not cover labor or shipping charges related to the repair or installation of replacement parts. MedaCure's sole obligation and the customer's exclusive remedy is limited to repair or replacement of the defective product.

How to Obtain Warranty Service:
Contact the dealer from whom you purchased your MedaCure product.
If you purchased directly from MedaCure, contact MedaCure customer service.
Provide the following information:
Model number
Date of purchase
Nature of the defect
Serial number (if applicable)
Note: Products should not be returned to MedaCure without prior consent. A return authorization number must be obtained before returning the product. Shipments sent C.O.D. will be refused. Return shipping charges must be prepaid. Defective units or parts must be returned within thirty (30) days of the return authorization date, with the serial number (if applicable) used as identification.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be cancelled once processing begins
  
• If your order has already shipped, it cannot be canceled.

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain Scooters and Wheelchairs

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase
• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.