Original price
$32,948.00
-
Original price
$32,948.00
Original price
$32,948.00
Current price
$28,994.00
$28,994.00
-
$29,916.00
Current price
$28,994.00
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Advanced Therapeutic Mattress System with AutoVector® Control Unit
The Dolphin Fluid Immersion Simulation® (FIS) Mattress Therapy System helps prevent and treat pressure injuries by simulating the effects of a body immersed in a fluid environment. Instead of forcing the patient to conform to the surface, the mattress continuously adapts to the patient through the AutoVector® Control Unit.
Designed for Pressure Injury Prevention & Treatment
The Dolphin FIS system redistributes pressure across the entire body, helping reduce pressure concentration, shear, and friction,key contributors to skin breakdown and impaired wound healing.
Automatically Adapts Through AutoVector® Control
At the core of the Dolphin system is the AutoVector® Control Module, which continuously adapts the mattress to each patient’s weight, body shape, and movement. This creates a personalized immersion profile that helps reduce soft tissue strain and shear forces while supporting blood flow and oxygenation needed for wound healing
Supports High-Risk and Immobile Patients
The Dolphin FIS system is commonly used for patients who:
Are at high risk for pressure injuries
Have existing pressure ulcers, flaps, or grafts
Cannot tolerate frequent turning or repositioning
Have stabilized spinal cord injuries
Require advanced pressure redistribution in acute, post-acute, or long-term care
Clinical use should always be based on individual patient assessment and clinician judgment.
The Dolphin Fluid Immersion Simulation (FIS) System provides a 2-year warranty on the mattress and its electronic components (compressors, valves, circuit boards, hoses, and couplers).
Important Notice: Due to health and hygiene regulations, this product is non-returnable. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
Dolphin Fluid Immersions Product Demo
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for eligible products.
After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.
After 14 days, all sales are considered final.
Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
Dolphin FIS System User Manual