Original price
$32,948.00
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Original price
$32,948.00
Original price
$32,948.00
Current price
$28,994.00
$28,994.00
-
$29,916.00
Current price
$28,994.00
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Advanced Therapeutic Mattress System with AutoVector® Control Unit
The Dolphin Fluid Immersion Simulation® (FIS) Mattress Therapy System helps prevent and treat pressure injuries by simulating the effects of a body immersed in a fluid environment. Instead of forcing the patient to conform to the surface, the mattress continuously adapts to the patient through the AutoVector® Control Unit.
Designed for Pressure Injury Prevention & Treatment
The Dolphin FIS system redistributes pressure across the entire body, helping reduce pressure concentration, shear, and friction,key contributors to skin breakdown and impaired wound healing.
Automatically Adapts Through AutoVector® Control
At the core of the Dolphin system is the AutoVector® Control Module, which continuously adapts the mattress to each patient’s weight, body shape, and movement. This creates a personalized immersion profile that helps reduce soft tissue strain and shear forces while supporting blood flow and oxygenation needed for wound healing
Supports High-Risk and Immobile Patients
The Dolphin FIS system is commonly used for patients who:
Are at high risk for pressure injuries
Have existing pressure ulcers, flaps, or grafts
Cannot tolerate frequent turning or repositioning
Have stabilized spinal cord injuries
Require advanced pressure redistribution in acute, post-acute, or long-term care
Clinical use should always be based on individual patient assessment and clinician judgment.
The Dolphin Fluid Immersion Simulation (FIS) System provides a 2-year warranty on the mattress and its electronic components (compressors, valves, circuit boards, hoses, and couplers).
Important Notice: Due to health and hygiene regulations, this product is non-returnable. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
Dolphin Fluid Immersions Product Demo
Order Processing
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Condition of Returns
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
Final Sale Items
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries & Refused Shipments
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand. We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
Chargebacks & Disputes
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
Agreement & Disclaimer
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
Dolphin FIS System User Manual