The Dolphin Fluid Immersion Simulation® (FIS) Advanced Therapy Wheelchair Cushion Replacement, measuring 17"L x 17"W x 5"H, is designed to provide superior pressure redistribution for wheelchair users.Utilizing advanced healthcare Fluid Immersion Simulation technology , this cushion automatically adjusts to the user's weight, surface area, and movements, effectively minimizing soft tissue deformation and maintaining near-normal blood flow.This dynamic adjustment helps prevent pressure ulcers and enhances overall comfort for individuals with less mobility.
Constructed with high-quality materials, the Dolphin FIS Wheelchair Cushion ensures durability and ease of maintenance. Its design is compatible with both standard and motorized wheelchairs, supporting users weighing up to 250 lbs.
Dolphin Fluid Immersion Simulation (FIS) Advanced Therapy Wheelchair Cushion Replacement itself does not have a built-in battery. Instead, it requires connection to an external control unit, which powers the Fluid Immersion Simulation® (FIS) technology.
The control unit has a battery that allows for up to 12 hours of operation when unplugged, ensuring continuous therapy even during transport.
Unlike passive cushions, this system dynamically adapts to the user's weight, shape, and movement to prevent pressure injuries.
Specification
Weight: 5 lbs
Maximum Weight Capacity: 250 lbs
Dimensions: 17" (W) x 17" (L) x 4" (D)
Warranty Information
Dolphin FIS Wheelchair Cushion provides a 2-year warranty. The warranty covers defects in materials and workmanship under normal use but does not cover damage from misuse.
Product Video
📦 Order Acknowledgment
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💳 Payment Authorization
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📦 Stock & Availability
After you order, we confirm stock availability.
In stock? We ship it.
Out of stock/backorder? We’ll contact you with options:
Estimated restock date
Alternative product
Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
Within 24 hours: Free cancellation
After 24 hours: Subject to a 10–25% restocking fee depending on the brand
Custom orders: Cannot be canceled once processing begins
Please contact us as soon as possible to cancel: 📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
Item must beunused, in original packaging, with all accessories and documents
Subject to25% restocking fee
Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get aReturn Authorization. Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
Adjustable Beds
Hospital Beds (special order)
Mattresses (custom/hygiene item)
Red Light Therapy Devices
Wheelchair Cushions & Support Surfaces
Certain Scooters and Wheelchairs
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted. Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery. If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
25% restocking fee applies
You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
Both items must be returned for a full refund
If only one is returned, store credit or a replacement will be offered
Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by themanufacturer’s warranty. Terms vary by brand. We can provide:
Proof of purchase
Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
Inspect your package upon delivery and report any damage within 24 hours
You are responsible for return/exchange shipping costs
Returns must be unopened and unused
Orders that have shipped are not eligible for a full refund
Refunds will be adjusted for shipping, handling, and a 25% restocking fee
