Easier Toilet Transfers with the PreserveTech Toilet Riser
If a standard toilet feels too low, sitting down and getting back up can require more strength and effort than is comfortable. The Drive Medical PreserveTech Universal Raised Toilet Seat adds extra height to the toilet, reducing how far you need to lower yourself when sitting and how far you need to rise when standing.
With three height settings of 2", 4", and 6", you can choose the level of elevation that feels most comfortable. Removable, pivoting armrests provide additional support to hold onto when sitting down or standing up and can be moved out of the way when needed.
The contoured seat is designed for comfort and fits most standard round and elongated toilets, making it a practical option for adding support without replacing the existing toilet.
For easier everyday care, the seat includes hygienic cutaways and a lid with a recessed grip. It supports users weighing up to 350 lb.
Adjustable Height, Pivoting Arms, and Easier Cleaning
- ✓ Three height options: Configure the toilet seat elevator for 2", 4", or 6" of added height.
- ✓ Pivoting support arms: Raise the arms out of the way when more side access is needed.
- ✓ Removable armrests: Use the toilet riser with or without arms according to the user’s needs and bathroom space.
- ✓ Broad toilet compatibility: Designed to fit most standard round and elongated toilet bowls.
- ✓ Two hygiene openings: Front and rear cutaways support personal hygiene and easier cleaning.
- ✓ Contoured seat: Provides a comfortable elevated seating surface.
- ✓ Recessed lid grip: Makes the included lid easier to open.
- ✓ 350 lb capacity: Provides dependable support when installed and used according to the manual.
Specifications
| Product Overview |
| Manufacturer |
Drive Medical / Drive DeVilbiss |
| Product Name |
PreserveTech Universal Raised Toilet Seat |
| Model |
RTL12C002-WH |
| HCPCS |
E0244 |
| Weight Capacity |
350 lb |
| Height and Fit |
| Elevation Options |
2", 4", or 6" |
| Width Between Arms |
18.5" |
| Toilet Compatibility |
Fits most standard round and elongated toilets |
| Installation |
Assembly and toilet mounting required; follow the owner’s manual |
| Seat, Arms, and Hygiene |
| Armrests |
Pivoting and removable |
| Lid |
Included with recessed opening grip |
| Hygiene Openings |
Two cutaways for hygiene access and cleaning |
| Surface Treatment |
PreserveTech antimicrobial-treated surfaces |
| Warranty |
Limited lifetime warranty |
Important Note: Due to health and hygiene regulations, this product is non-returnable. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
View Owner's Manual View Product Brochure View Buyer's Guide
PreserveTech Antimicrobial Protection
PreserveTech products are manufactured with an antimicrobial agent that helps minimize the growth of stain-causing and odor-causing bacteria and mold on treated surfaces. This treatment helps the product stay cleaner between regular cleanings.
Adjustable Raised Toilet Seat FAQs
How much height does this toilet seat riser add?
The PreserveTech raised toilet seat can add 2", 4", or 6" of elevation. Both sides must be set evenly according to the owner’s manual.
Does it fit round and elongated toilets?
It is designed to fit most standard round and elongated toilets. Measure the toilet bowl and review the installation instructions before purchasing because fit is not universal for every toilet.
Can the armrests be removed?
Yes. The armrests can be pivoted upward or removed completely when additional side access or bathroom space is needed.
How do I choose the correct height?
The included buyer’s guide explains how to compare the user’s lower-leg measurement with the toilet-bowl height. A healthcare professional can help determine an appropriate height for the individual user.
Does PreserveTech eliminate the need for cleaning?
No. PreserveTech treatment helps control stain-causing and odor-causing microorganisms on treated surfaces, but regular cleaning is still required.
Can the lid support weight?
No. The lid must not be used as a backrest when open and must not bear weight when closed.
First Class Mobility is an Authorized Drive Medical Dealer, offering genuine Drive/DeVilbiss Healthcare products backed by full manufacturer warranty support.
Order Processing
Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.
Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.
If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.
If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped. Approved cancellations may be subject to payment processor fees and an administration fee, even if the item has not yet shipped.
Returns
Eligible products may be returned within 7 days of delivery with prior return authorization.
Approved returns may be subject to:
- A 25% restocking fee
- Non-refundable outbound shipping charges
- Non-refundable white-glove delivery charges (if applicable)
- Return shipping costs paid by the customer
Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.
Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.
To request a return authorization, please contact:
support@firstclassmobility.com
Pre-Orders & Backorders
Some products may require advance reservation to secure manufacturer inventory.
Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.
Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.
Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.
Final Sale Items
Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:
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Beds and mattresses
-
Batteries and chargers
-
All lifts (residential, vehicle, and patient lifts)
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Lift chairs, geri chairs, and patient room chairs
- Commode and bathroom equipment
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Wheelchair cushions, support surfaces, and slings
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Mobility and Lift accessories
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Red light therapy devices
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All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here
Non-Returnable Accessories
Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.
For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.
Examples include, but are not limited to:
- Spare batteries
- Chargers
- Cup holders
- Storage bags
- Seat cushions
- Positioning supports
- Travel covers
- Replacement parts
- Other optional add-ons and upgrades
Missed Deliveries, Refused Shipments & Incorrect Addresses
Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.
If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand and product.
We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.
After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.
Payment Disputes
If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.
In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.
Agreement
By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.
Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.
