
EasyStand StrapStand Moderate Support Package
the EasyStand StrapStand Moderate Support Package PK302, designed to provide reliable support for users with diverse needs. With a height range of 5' to 6'5" and a weight limit of 350lbs, it accommodates various body types.
The Kneepad Height Range from footplate to top of pad is 18"-21", and the Kneepad Width (center to center) is 9", ensuring customizable comfort and stability.

The moderate support package includes: (no substitutions)
- P82188 - Swing-Out Legs
- 80881 - Adjustable Lifting Strap
- PNG50247-1 - Black Molded Tray
- Four Locking Swivel Casters
- Multi-Adjustable Footplates
- PNG50505 - Foot Straps
- P82101-1 - Independent Knee Pads
- P82264 - Removable Actuator Handle
- P80829 - Upper Body Support Strap
- P82062 - Grab Handles
- P82160 - Transport Handle









Order Forms
EasyStand StrapStand Documents
Specifications
Specification | Value |
---|---|
Height Range | 5′- 6’5″ (152-195cm) |
Weight Limit | 350lbs (159kg) |
Kneepad Height Range (footplate to top of pad) | 18″-21″ (46-53cm) |
Kneepad Width (center to center) | 9” (23cm) |
Kneepad Depth Range (from back of heel) | 6”-9.5″ (15-24cm) |
Front Pad Depth Range (from back of heel) | 2”-12.5” (5-32cm) |
Front Pad Height Range (from footplate to center of pad) | 40″-56″ (102-142cm) |
Inside Width / Wheelchair Access | 22.75” (58cm) |
Locking Caster Diameter | 3″ (8cm) |
Standard Footprint | 28W”x34L” (71Wx86L cm) |
Frame Color | Oxford Gray |
Upholstery Color | Black |
Weight of Basic Unit | 125lbs (57kg) |
Limited Warranty
This warranty is extended only to the original purchaser/customer. Warrants EasyStand products against defects in materials and workmanship as listed below.
Steel Frames - 5-year warranty
Hydraulic Actuator - 2-year warranty
Gas Spring - 2-year warranty
Upholstered components, plastic pads, rubber parts, painted surfaces, bearings, and other parts not specifically identified above - 90-day warranty
StrapStand Video
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be cancelled once processing begins
- If your order has already shipped, it cannot be canceled.
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain Scooters and Wheelchairs
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
- Proof of purchase
- Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
Need assistance? Reach out anytime:
- Phone: 307-243-4414
- Email: support@firstclassmobility.com
- Live Chat: Available on the bottom-right of our site
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.