Original price
$3,449.00
-
Original price
$3,449.00
Original price
$3,449.00
Current price
$1,999.00
$1,999.00
-
$1,999.00
Current price
$1,999.00
| /
Availability:
in stock, ready to be shipped
Availability:
in stock, ready to be shipped
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EWheels EW-11 Euro Sports 3 Wheel Mobility Scooter
The EWheels EW-11 mobility scooter combines style, comfort, and power for a truly enjoyable ride. Engineered for heavy-duty performance, it supports riders up to 400 lbs, offering robust reliability and excitement for various users. With a top speed of 12 mph and an impressive range of up to 40 miles on a single charge, it’s perfect for zipping around town, running errands, or enjoying a day outdoors.
The scooter's durable construction and heavy-duty suspension ensure a smooth ride even on rougher surfaces, while the spacious extended saddle seat guarantees comfort for every journey.
Smart Storage: Style Meets Function
The EWheels EW-11 blends sleek design with practicality, offering three storage options: a front basket for easy access, an under-seat compartment for valuables, and a removable rear compartment for flexible storage.
Impressive Speed and Battery Range
The EW-11 heavy-duty mobility scooter offers a hassle-free journey with an impressive 40-mile range on a single charge. Whether you're running errands or heading out for a longer trip, its top speed of 12 mph ensures you reach your destination quickly and comfortably, providing both efficiency and ease on every ride.
SAFETY LIGHTING AND HEADLIGHT
The EW-11 3 wheel mobility scooter is equipped with turn signals, brake lights, and a stylish rear light to keep you visible and safe. For added security during nighttime rides, it also features a high/low beam headlight, ensuring you can navigate safely in the dark.
ANTI-THEFT ALARM SYSTEM
Worried about leaving your scooter unattended? Your EW-11 comes equipped with a keyless anti-theft alarm that instantly activates with a loud siren and vibration if someone tries to tamper with it. This built-in protection ensures your scooter stays secure, giving you peace of mind wherever you go.
Close-Up Overview
Safety Light
Seat Wheels
Back Storage Open
Handle Bar
Tubeless Tire
Cup Holder
Headlight
Footrest
Seat
Back Storage
Digital Dashboard
Features and Benefits
☑ Foldable Footrest for 2nd Passenger: Conveniently accommodates a second rider when needed, enhancing the scooter's versatility.
☑ Impressive Speed and Range: Reach speeds of 12 mph and cover up to 40 miles on a single charge, ensuring extended and efficient travel.
☑ Euro Style Design: Enjoy a sleek and modern aesthetic that adds a touch of European flair to your mobility experience.
☑ Spacious Front Basket: Carry essentials effortlessly with a large front basket, providing easy access to your belongings.
☑ Under-Seat Storage: Additional storage beneath the seat offers extra space for personal items during your journeys.
☑ Anti-Theft Alarm System: Secure your scooter with confidence, thanks to the integrated anti-theft alarm system.
☑ Complete Lighting System: Stay visible and safe with turn signals, brake lights, high/low beam front light, and a decorative rear light for added style.
☑ 3 Speed Settings: Tailor your riding experience with three-speed settings – low, medium, and high – allowing you to adapt to various terrains and preferences effortlessly.
Three (3) years from the date of purchase on all structural frame components, seat post, and frame.
One-Year Limited Warranty
One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheel's discretion.
Two Month Warranty
Two (2) Months from the date of purchase on the batteries. Batteries are subject to a stringent wear and tear clause. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty.
One Month Warranty
One (1) Month from the date of purchase on the scooter’s charger.
WARRANTY EXCEPTIONS AND EXCLUSIONS
Service and Labor Costs
Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.
Consumable Items
Consumable items that may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers.
Damage, Accidental Damage and Misuse
Damage caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications, and alterations.
Second-Hand Owners and Reselling
No warranty will be offered or honored for second-hand owners. The warranty is exclusively offered to the original purchaser.
HOW TO MAKE A WARRANTY CLAIM
Initiating A Warranty Claim
To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at “Service@ewheelsdealers.com”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.
Return and Refund Policy
Cancellations & Refunds: At First Class Mobility we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 307-243-4414, or the chat in the bottom right, or email support@firstclassmobility.comat any time.
Cancellations of Custom Orders
Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include:
Dundalk Lesiurecraft. No returns accepted/.The Order Cancellation and Change Policy includes: Cancellations without penalty up to 14 days from order entry; a $75 fee applies thereafter and orders can't be cancelled within 7 days of the ship date.
Post-shipping address changes incur a $250 fee. For Canadian Timber Collection, dealers have 24 hours for a $75 change fee.
These units are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns.
All our products are sourced directly from our manufacturers and partner brands. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.
Due to significantly increasing LTL/freight shipping costs, any outright returns will incur a 25% restocking fee plus the cost of in/out shipping, and a 2.9% transaction fee. If you are replacing the product with another item, we may be able to help cover some of the associated costs, depending on the product.
Please note, certain products listed below are non-returnable and non-refundable. Under specific circumstances, we can consult with the manufacturers to see if a return is feasible. If the manufacturer agrees to a return, a restocking fee, both-way shipping costs, and a 2.9% transaction fee will apply regardless. This comprehensive policy ensures that we can continue providing high-quality service while managing the increased logistics costs effectively.
First Class Mobility offers a 30-day return policy for unused items in their original packaging. As authorized partners with various brands, please note that some brands have their own return policies.
EWheels allows returns within 14 days, provided the item is unopened, unused, and in its original packaging.
Products manufactured by these Vendors are Non-Returnable:
Company List
AFIKIM
Assured Comfort
Charme Tech
Dawn House
Green Transporter
Immersus
Medacure Inc
Pushpak Motors
Prius Healthcare
ROHO
Scoota Trailer
SleepSafe Beds
Journey - The Perfect Sleepchair (custom made to order)
Product Categories that are Non-Returnable:
Non-Returnable Product Categories
Adjustable Beds
Hospital Beds - (cannot be returned - special order item)
Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
Wheelchair Cushions
Specificied Scooters and Wheelchair brands
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.
Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Please Read the Following
When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:
I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
I understand that products need to be returned unopened and unused. An additional restocking fee may occur.
I understand that if my order has left the warehouse, I am unable to receive a full refund.
I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product, but are usually around 25%.+ 3% transaction fee.
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Returns
The First Class Mobility default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error, unless otherwise stated on the product page.
All of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details.
Missed Delivery and Return Policy
In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:
A 25% restocking fee of the product's total purchase price.
Outbound and return shipping costs associated with the delivery attempt.
We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible
BOGO Promotions
In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.
All customers agree that they have read, understand, and agree to the terms and conditions above.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].
Chargebacks
Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
EW-11 Owners Manual
